Ticketmaster Belgium Reviews 

8,983
TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

Communication was ok. Purchase of tickets went smoothly. Not applicable in my case, but excellent that resale of tickets was organised via the site. One star lost, but not sure if that is even a TM... See more

Rated 3 out of 5 stars

Tickets in different countries Having tickets for events in different countries requires to open the respective ticketmaster site, e.g. *be for Belgium, *.de for Germany. Why don't you put all ticket... See more

Rated 4 out of 5 stars

Everything was perfectly organized, food and drinks are slightly high but to be expected of such events. Only negative comments is the fact you have to keep refilling a card with skulked to purchase a... See more

Rated 5 out of 5 stars

I really enjoyed this evening. First part, Losing Gravity, was a real discovery which I very much appreciated. Molly Hatchet was also terrific. It's always a pleasure to see musicians having fun on... See more

Company details

  1. Event Ticket Seller

Information provided by various external sources

Ticketmaster is recognised as a market leader in the ticketing and entertainment industry, the business is constantly investing in technology and innovation and has a commitment to deliver world class service across the sector. Ticketmaster is a popular and trusted destination for tickets, offering retail and marketing support to hundreds of clients every year.


Contact info

4.0

Great

TrustScore 4 out of 5

9K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(8,983)

605 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All worked out in the end

Site returned a time out error right after payment, leaving the impression that the transaction failed.
So I ordered again the tickets, only to find out that the first order has also been processed and payment performed.
I wrote a message to support explaining what happened and got reimbursed a couple of days later, for the unnecessary ticket.
Nice !

August 3, 2020
Unprompted review
Rated 1 out of 5 stars

Awful customer care

Have to have a 'legitimate' reason for not being able to attend dates for 2021 & 2022 festivals in order to get a refund, and cannot request a refund until mid September! So customers have to do without their own money for at least another 5 months.

April 23, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, très pratique. On réserve un spetacle, on paie en ligne, on reçoit ses e-tickets par mail, sans frais.

March 10, 2020
Unprompted review
Rated 4 out of 5 stars

Nice

Nickel
Par contre j attends encore mes places de Vitaa et Slimane

February 14, 2020
Unprompted review
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Reply from Ticketmaster Belgium

Merci pour votre retour !

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