Ticketmaster Belgium Reviews 

8,983
TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

Communication was ok. Purchase of tickets went smoothly. Not applicable in my case, but excellent that resale of tickets was organised via the site. One star lost, but not sure if that is even a TM... See more

Rated 3 out of 5 stars

Tickets in different countries Having tickets for events in different countries requires to open the respective ticketmaster site, e.g. *be for Belgium, *.de for Germany. Why don't you put all ticket... See more

Rated 4 out of 5 stars

Everything was perfectly organized, food and drinks are slightly high but to be expected of such events. Only negative comments is the fact you have to keep refilling a card with skulked to purchase a... See more

Rated 5 out of 5 stars

I really enjoyed this evening. First part, Losing Gravity, was a real discovery which I very much appreciated. Molly Hatchet was also terrific. It's always a pleasure to see musicians having fun on... See more

Company details

  1. Event Ticket Seller

Information provided by various external sources

Ticketmaster is recognised as a market leader in the ticketing and entertainment industry, the business is constantly investing in technology and innovation and has a commitment to deliver world class service across the sector. Ticketmaster is a popular and trusted destination for tickets, offering retail and marketing support to hundreds of clients every year.


Contact info

4.0

Great

TrustScore 4 out of 5

9K reviews

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4.0

All reviews

(8,983)

605 reviews in the last 12 months

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Rated 1 out of 5 stars

Sold last minute tickets for a concert that got cancelled less than 24h later

I purchased last minute tickets off the waiting list for the Gracie Abrams concert on 28 Feb through Ticketmaster. This concert ended up being cancelled less than 24 hours later after I was able to purchase these tickets of the waiting list. Gracie announced this before the venue Forest National did. I have not received any communication at all from Ticketmaster since then.

February 28, 2025
Unprompted review
Rated 3 out of 5 stars

Floor plan

In booking the tickets, a floor plan was provided and used to select seats, but in reality the stage seemed further away. For theaters as the Cirque Royale, a photo from the true situation might be helpful to better judge the location of the seats and the distance to the stage

March 6, 2025
Rated 2 out of 5 stars

Ticketmaster misinformed me

I bought tickets for a concert in Luxemburg because there weren't at that time tickets available for the concert in Brussels, where I live.
Now I hear and see that there are tickets available for the concert in Brussels.
I was misinformed by Ticketmaster, the ticketing platform. I therefore asked the exchange of the tickets. Ticketmaster refuse the exchange, pretexting that they can't do it because the concert takes place in 2 different venues. I am very unsatisfied. Ticketmaster, selling the tickets for both events, in Luxemburg and Brussels, should take their responsibilities due the wrong information on heir platform.

February 3, 2025
Unprompted review
Rated 1 out of 5 stars

Can't order

Can't order, it thinks I am making automated purchases...for 3 years in a row now, and also my friends complain about getting their accounts blocked. Have no problems with other sites (even ticket sellers). Useless site.

November 30, 2024
Unprompted review
Rated 1 out of 5 stars

I would like to get a reply, almost missed the concert

I would like to get a reply, because I don't understand what happened yesterday.

We bought 4 tickets in January, together with another couple. And ofcourse we have shared the tickes (aperently we transfer the tickets to them), this other couple generated a PDF, and we were all good.

When we arrive the QR code does not work, there was a clerk with ticketmaster uniforme that could not help, and did not seam to care, so for this clerk the solution would be not to atend the show.

Fortunantly another person came, checked our order in the app and put a stamp in our hands, so we could just on time get in the show.

What was supposed to be a relaxed night started in a very stressfull way, without any commitment from the ticketmaster cleck, and for sure was not a digital process.

Waiting for your feedback, useless to say that I will not take the risk to use your services again.

October 1, 2024
Ticketmaster Belgium logo

Reply from Ticketmaster Belgium

Dear,

Thank you for this review.

We're sorry to read about the issue you encountered.
If you want more detailed information on what might have been the issue, please send us a private message and we'll take the time to give you more information.

Kind regards,
Ticketmaster

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