TicketsCenter Reviews 1,435

TrustScore 2 out of 5

2.2

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the pricing, often finding tickets significantly more expensive than face value and expressing concerns about the clarity of the vendor's identity. Customers also reported issues with the website's presentation and a lack of clear information about the nature of the service provided. The refund process was a major source of frustration, with many struggling to obtain refunds or being denied them outright. Additionally, customer service was frequently criticized for being unhelpful, unresponsive, and difficult to reach, often relying on automated responses. Conversely, some people were satisfied with the ordering process, describing it as easy and fast. A few other people also felt that the website was easy to navigate and allowed for quick ticket purchases.

What people talk about most

Price

Reviewers express strong dissatisfaction with pricing, frequently reporting that tickets are significantly... See more

Website

Consumers find the website to be highly misleading and deceptive. Many reviewers report being tricked into... See more

Order

People report ambiguous experiences with order. While some customers found the ordering process easy and... See more

Refund

Clients share negative opinions on refund policies, with many reporting difficulties in obtaining refunds... See more

Customer service

Customers consistently note negative experiences with customer service. Many reviewers report an inability to... See more

Based on these reviews

Rated 3 out of 5 stars

I had no idea I am buying these tickets from a third party. I thought scalping tickets was illegal. This is why we pay so much for tickets because they can be bought and sold over and over. This needs... See more

Rated 3 out of 5 stars

Purchase went smooth only drawback would be that I would have like to get my tickets in hand not the day before the concert. But as soon as I purchase.

Rated 1 out of 5 stars

Sold ticket way over price, event was changed from march to November then ultimately cancelled. IMPOSSIBLE to talk to anyone, chat bot was clueless, spent hours trying to get a refund and still got no... See more

Rated 5 out of 5 stars

The experience was sublime. Chose the show, date and time. Shown sections where companion tickets resided. Chose section by location/co$t affordability. Processing out included link to parking locati... See more

Rated 5 out of 5 stars

Easy, fast ticket ordering and payment processing! Easy Peasy!

Rated 1 out of 5 stars

Scam company: Turned positive into a negative! Site looks like Ticket Master; overcharges almost double for each ticket, then you find out the GA is "general admission" so no designated seats even a... See more

Rated 1 out of 5 stars

This is an awful company! They sell tickets that they don't have in their possession. If they can luckily deliver at all, it may be at show-day, after you've ended your ticket-based plans. So, you may... See more

Rated 1 out of 5 stars

Purchased tix for Tim McGraw in Vegas from this company. After full submission they said tix were no longer available but yet still on their website. Offered other tix and then said oh can’t give you... See more

Rated 1 out of 5 stars

sold us tickets for a venue that doesn't allow resellers. Noone ever contacted us with how to get the tickets and the tickets weren't available at will call. Been a month and they still won't refund... See more

Rated 1 out of 5 stars

They do not show a seating chart, and they mislead you by pricing seats that sound like they’re up close much higher than other seats in the same section… then you find out you’re literally in the nos... See more

Rated 1 out of 5 stars

Terrible experience with this site. I did research for buying tickets for Buena Vista Social Club and picked the date, etc. I was taken to seats. I selected the area, and when I received ticket confir... See more

Rated 1 out of 5 stars

Like the majority of reviews on here, this website is just a reseller that looks suspiciously like a legitimate venue. Prices are more expensive so they can pay for their existence. Cancelling an orde... See more

Rated 4 out of 5 stars

Easy to use, fast delivery, and reliable service. TicketsCenter.com made the whole process simple to order tickets. Would use again!

Rated 1 out of 5 stars

This website is a dirty scam, they stole $300 from us. All of the five star reviews are bots. Bought tickets to the Nutcracker performed by Ballet West at the Capitol Theater in Utah, amazing seats, g... See more

Rated 1 out of 5 stars

Purchase tickets for the pro rodeo at the net national Western shop stock show. The website does not note it is a ticket resales. I assumed the tickets were from the venue, but they were double the co... See more

Rated 1 out of 5 stars

Bought tickets for Fluffy at Wisconsin state fair grand stands. Called the company stating the tickets only said gen admission to the park and they assured me it would get us into the grandstand... See more

Rated 1 out of 5 stars

Terrible experience. No idea this was a resale co. Asked them to request the seller resend the email with the original ticket link as I accidently pressed cancel order in the email. The site lock... See more

Rated 1 out of 5 stars

over priced tickets - very poor customer service. Tried calling and couldn't connect with a representative for 30 minutes. After finding the chat, this was unhelpful as well. Having tickets overpri... See more

Rated 1 out of 5 stars

As other reviewers have pointed out this website is a scam and will triple the price of your tickets and charge you $53 for a $9 parking spot near the venue. They tricked my wife and 70 year old paren... See more

Rated 1 out of 5 stars

Ticket-center is shady in my opinion. I purchased tickets for a concert and when I realized it was not through a primary retailer (5 min. after) I asked for a refund. They would not give it to me. OK,... See more

Rated 1 out of 5 stars

Absolutely the worst ticket-buying experience I have ever had. My event is tomorrow, and I STILL do not have my tickets. I feel stupid for using this company in the first place. Their customer servi... See more

Rated 1 out of 5 stars

I have horrible experience and I hope everyone read my post! I searched for SF ballet since I want to buy ballet ticket for my family. Ticket center is the website that first pop out and they look... See more

Rated 1 out of 5 stars

Ticket Center is a complete RIPOFF. Deceptive website advertising....HUGH FEES, NO IMMEDIATE DELIVERY OF THE TICKETS. In addition they strongly PUSH a "NO SHOW" refund insurance. This comes wit... See more

Rated 1 out of 5 stars

Pose as official ticket seller and robbed this single mom of a chance to bring child to a broadway show by charging 2–4 times the actual price and NOT providing any tickets. They are fraudulent scamme... See more

Rated 1 out of 5 stars

ABSOLUTE SCAM. PROMISE TICKETS. DELIVER - well, a promise. Or an offer of a refund! First offer was for 8% of purchase price. They eventually offered 25% of the sale price (yeah - we scammed you, a... See more

Rated 1 out of 5 stars

This company is a scam. I thought I was getting tickets thru ticket master. When I realized my mistake two minutes after purchase, I contacted them to cancel. The tickets had not even been processed y... See more

Rated 1 out of 5 stars

There was no real person on the chat either until I typed customer service representative. When I finally figured out, I explained the situation expecting understanding and a refund. Instead, I receiv... See more

Rated 1 out of 5 stars

I went online to buy a ticket for the Brian Culbertson concert in Jacksonville, Florida through The Ticket Center. I selected my seat and row, thinking I was purchasing one ticket for a reasonable... See more

Rated 1 out of 5 stars

After ordering my tickets they email me order confirmation and I got no more info after. The tickets were over double the worth. I never recieved the tickets and after several attempts at customer ser... See more

Rated 1 out of 5 stars

Ticket-Center double charged me for tickets. Two sets of 3 tickets were charged because the site said my original order did not go through because I ran out of time. I did not receive any confirmation... See more

Rated 1 out of 5 stars

They baited me into buying expensive parking for an event, only disclosing that the parking lot was 1.2 miles away after the purchase at a price that was more than 6 times the actual cost of a parking... See more

Rated 1 out of 5 stars

On Sep 27, 2025, I purchased from this company 2 tickets for the Dec. 16 Water for Elephants performance at the Durham Performing Arts Center. I spent $385. The website looked as though I was purcha... See more

Rated 1 out of 5 stars

I bought my tickets for an event on May for a November event, and definitevely overpaid the price. And I received multiple mails saying to contact seller, which I did, but haven´t received any tickets... See more

Rated 1 out of 5 stars

I had the most horrible experience. Ticket advertised for £296, they took £120 deposit then turned around and told me the ticket has gone up to £550. I can’t get my deposit back and I can’t go elsewhe... See more

Rated 1 out of 5 stars

I was tricked into purchasing tickets for the current Theater because this came up first in my search, and I assumed it was directly from the venue. I purchased the tickets which were overpriced once... See more

Rated 1 out of 5 stars

TOTAL SCAM... I bought overpriced (that's on me) tickets for an EventBrite concert that got rescheduled. When I contacted the venue for refund (or options) they looked up my Ticket(s) actual numbers a... See more

Rated 1 out of 5 stars

Thought it was the university site. Charged5x more than the University site found later.I Refused the tickets when they tried to transfer( they offered that option) but that started them hounding me w... See more

Rated 1 out of 5 stars

Price of my ticket was 4 times the face value of the ticket, at the time of purchase there were multiple tickets to buy, website appeared to be referred by the venue. When I discovered it was not the... See more

Rated 1 out of 5 stars

I prematurely made a purchase for a show that is not scheduled until mid May 2026. It was going to be a Christmas gift, but after speaking with the person they were for just minutes after, I found tha... See more

Rated 1 out of 5 stars

100% a scam - Stay away. Any positive review you are seeing is a scam. The pay much for to the top of the search engine so you click on them. The tickets I selected (reserved VIP) and the tickets the... See more

Rated 1 out of 5 stars

Absolutely Horrible third party source for event tickets. On my phone I didn't notice I was being redirected to a thrid party seller. My fault. Once I purchased the extraordinarily inflated tickets, t... See more


Company details

  1. Event Ticket Seller

Written by the company

Tickets-Center.com's goal is to provide you with a fast, simple, and secure website to browse resale tickets. Interactive Price Maps make it easy to select tickets based on your preferences. You are backed by a TicketSafe Protection, which gives you full peace of mind that your authentic tickets will arrive in time for your event. This website is independently owned and operated and is not affiliated with any official venue or event box office, official venue or event website, and this website is not the licensed ticket agent of any official box office. Prices may be above or below face value. The tickets Tickets-Center.com displays are listed by independent resellers and made available through a third-party platform. The third-party platform also handles checkout, fulfillment, and customer service.


Contact info

2.2

Poor

TrustScore 2 out of 5

1K reviews

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Rated 1 out of 5 stars

Terrible experience

Terrible experience. Tickets-Center.com is very misleading, their website looked like an official team site, but it’s just a third-party reseller. I ended up paying nearly THREE TIMES the normal price without realizing it.

They offer NO refunds, so once you buy, you’re stuck. You will not be able to talk to a human either, there is zero customer support.

Highly recommend avoiding this company.

Lesson learned, always double-check you’re on the official site before purchasing.

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

I received a text message to purchase…

I received a text message to purchase tickets today before the price goes up on April 15th. I thought I was dealing with Ticketmaster, but was not! I paid double the price for my tickets when I checked the ticket prices on April 15th. They will not issue a refund and couldn't verify if my tickets would even work at the event. I'm disputing the charge with my bank. Based on all the bad reviews I'm sure my bank has heard of them. Places like this need to be shut down and stop taking advantage of people!

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

Ticket Center is a rip off

Ticket Center is a rip off, spoofing the main venue with micro lettering stating they are secondary sellers. They sell tickets for twice the price of Ticketmaster AND THEN TRANSFER YOU TO TICKETMASTER TO PICK UP
YOUR TICKETS.

This is nothing but legal theft because they found a way to get promoted by Google as the primary listing for tickets.

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

I got redirected to the ticket center…

I got redirected to the ticket center site when looking for tickets from ticket master. I thought I was paying the going price, but found later that ticket master sells the same tickets at about 20% of the price found on ticket center. Don’t expect to talk to a human when contacting support.

March 25, 2026
Unprompted review
Rated 1 out of 5 stars

Dodgy Third Party Website Using Fraudulent Practices

This website is a third party concert ticket seller who significantly up-prices tickets. But worse than that, they asked for the purchaser to upload copies of her passport and credit card in order to complete the purchase. My mother, who is in her 80s, unfortunately complied with this request. This is illegal and we dread finding out what they will do with this information.

April 12, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY IF IN CANADA- I was contacted 8 days before Coachella…

I was contacted 8 days before Coachella to be told there was no way to get my tickets in time, as I was in Canada. DO NOT BUY IF IN CANADA AND SHOW IN USA.

Offered to have me seel on and they would ship. They refused to ship the 2 purchased tickets, separately to different addresses, despite giving shipping labels.

Were not helpful. Spoke to 4 different customer representatives who just kept saying, cant help you.

Why sell tickets that were never getting to you in time.
TOTAl SCAM

April 10, 2026
Unprompted review
Rated 1 out of 5 stars

This website is a SCAM

This website is a SCAM. First, I did not realize that i was on a 3rd party website which charged me almost 100% more per ticket than was available on the Venue's website. I immediately tried to contact them and modify the sale but they would not do anything to assist me. In fact, you will not be able to speak with anyone and everything is done by Chat.

April 13, 2026
Unprompted review
Rated 1 out of 5 stars

No tickets received. Tickets 3X more expensive than local venue.

I did not receive my tickets for the Tina Turner performance in Spokane. I contacted TicketsCenter and they indicated according to their records the tickets were sent via mobile transfer so I would not be given a refund.
I purchased other tickets the day of the concert from the local dealer finding that my original purchase through Tickets Center was 3 times more than the cost at the local venue!

April 11, 2026
Unprompted review
Rated 1 out of 5 stars

Bought tickets for Spamalot

Bought tickets for Spamalot. They sent tickets for the wrong row, I was denied admission which was a pain the butt. My wife and I spent time and effort to get ready and go the venue only to be denied access. The "chat" function at tickets center was not helpful. Questions, questions, questions even though by their own admission they screwed up. Horrible company.

April 11, 2026
Unprompted review
Rated 1 out of 5 stars

Is zero stars an option?

Is zero stars an option? We had severe weather, and received information from our venue that refunds would be issued. I filled out the form stating I wouldn’t be in attendance. Issues were refunded to original point of purchase. For MONTHS I gathered all requested documentation they asked for, but of course no refund was issued back to me. I’m so glad they received over $1500 for our tickets. Great business model. My daughter got to miss out on her Christmas present, but thank goodness they got their money!

February 6, 2026
Unprompted review
Rated 1 out of 5 stars

If I could rate them less than 1 I…

If I could rate them less than 1 I would. I was directed to Ticket Center through what appeared to be the official venue site, with no clear indication that I was purchasing through a third-party reseller. That lack of transparency alone is incredibly misleading.

After purchasing, I never received usable tickets. Despite being told they were “transferred,” nothing ever appeared—no valid download, no access, nothing. I checked every possible location (email, spam, account, etc.), and still came up empty.

To make matters worse, I was forced to spend valuable time chasing support while getting vague, unhelpful responses. By the time any real clarity came, the event had already been canceled—yet I’m still out not only the ticket cost but also the excessive fees.

This experience felt deceptive from start to finish. Customers deserve clear disclosure, functional delivery of what they paid for, and timely, competent support. Ticket Center failed on all three.

I would strongly caution anyone against using this service.

April 8, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. Made to look like Ticketmaster. Price is in USD in small print only. They match the CDN price so you think you’re buying Canadian but find out it’s USD when you see your statement. Tickets were not provided after purchase via email, no idea what seats we have been assigned. Bot doesn’t answer anything or help.
Stay away!

April 9, 2026
Unprompted review
Rated 1 out of 5 stars

If I could provide zero stars

If I could provide zero stars, I would. To allow the selling of tickets for 3xs their worth and then not be able to cancel the order immediately after purchasing is absolute craziness. So disappointed in this site.

April 7, 2026
Unprompted review
Rated 1 out of 5 stars

These people are sharks

These people are sharks. Tonight we are going to a show in Nashville. The add on parking looked like a great option but I was confused about the parking amount thinking it included the event tickets. So now realized it cost $130 for three hours but the worst thing is the parking is only valid from the time the event doors open. This is criminal don’t support these people.

April 1, 2026
Unprompted review

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