Tick Travel Insurance Reviews 

3,626
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,451 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable pricing, noting that the rates are extremely competitive compared to others on the market. People consistently point out how simple the website is to navigate and how straightforward the overall purchasing process feels from start to finish. Travelers also appreciate the comprehensive coverage options available, making it easy to tailor policies to specific trips like cruising or motorcycling. Some reviewers were not happy with technical issues, mentioning unexpected system errors, login difficulties, and occasional problems completing their online quotes smoothly. Travelers occasionally noted that these digital hurdles required extra patience while setting up their necessary insurance policies.

What people talk about most

Price

Clients share positive opinions on price, consistently finding the rates to be very competitive, affordable,... See more

User experience

People report positive experiences with user experience, consistently praising the platform as simple to... See more

Website

Customers had positive experiences with the website, consistently highlighting how user-friendly and simple... See more

Service

Reviewers mention positive feedback about service, noting that staff are helpful and the overall experience... See more

Value for money

Customers consistently note positive experiences with value for money, highlighting affordable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used Tick now for well over a decade, and have always been impressed by how easy it is to get questions or issues resolved. Tick is also very competitive on price, and I have hard evidence tha... See more

Rated 5 out of 5 stars

Very easy website to purchase. I wouldn’t go anywhere else after my husband injured his toe on our last trip and your Tick team rang us EVERYDAY to see if we needed anything etc They were absolutel... See more

Company replied

Rated 5 out of 5 stars

My daughter 20 yr old and her partner travelled to Bali for the first time and unfortunately had to make a claim. The Tick team were wonderful talking with my daughter on the phone at a very stressful... See more

Company replied

Rated 5 out of 5 stars

I have found that Tick Travel insurance is one of the best insurances on the market and usually the cheapest. I have had to claim on the insurance once and the claims process was quick and easy and i... See more


Company details

  1. Travel Insurance Company

Written by the company

Tick Travel Insurance is Australia’s award-winning and affordable travel insurance provider. We are dedicated to making travel protection simple, fast, and budget-friendly for your next holiday.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(3,626)

2,407 reviews in the last 12 months

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Rated 4 out of 5 stars

The process was as simple as travel…

The process was as simple as travel insurance can be.
Medical checklists for declared pre-conditions were logical and fairly quick to complete.
Of course, the real test will be if we need to lodge a claim

August 18, 2026
Rated 4 out of 5 stars

Perfect Use Experience e

User experience is important when deciding to purchase a product
1 The insurance options are up front which means it’s easy to investigate what will suite you as a purchaser
2 Working through the picked option is logically structured
3 Medical is also simple to work through
4 Plenty of reviews to give you a “feel” thar these people do a good job
5 feed back is perfect
In summary a good user experiencethis is my second purchase which reminded me these people consistent in providing a great purchase experience

August 18, 2026
Rated 5 out of 5 stars

Repeat customer

Ive used Tick for a few years now. Fortunately have never had to claim and hope that if I ever have to its an easy a process as getting the policy. Good options of coverage at a reasonable price.

August 13, 2026
Rated 4 out of 5 stars

Can't comment on my satisfaction just yet

The test of a good travel insurance company is when a claim is made. Thankfully, I haven't had the need to make a claim as yet, so apart from the purchase experience, I don't have much to say about my 'experience' with Tik Travel Insurance.

August 14, 2026
Rated 5 out of 5 stars

Tick Fills all the Boxes.

I've used Tick now for well over a decade, and have always been impressed by how easy it is to get questions or issues resolved. Tick is also very competitive on price, and I have hard evidence that there's no problem with claims being paid, as this happened with a housemate of mine.
Luckily, I haven't had to make any claims myself, but I'm completely confident that this wouldn't be a problem.
Whenever i've had to ring with a query, there's no problem in getting to talk to the staff, who are always very helpful. I look forward to dealing with Tick going into the future, and have no hesitation in recommending them to anyone.
John L. (Perth)

August 13, 2026
Rated 5 out of 5 stars

Highly recommended travel insurance you can trust

I have found that Tick Travel insurance is one of the best insurances on the market and usually the cheapest. I have had to claim on the insurance once and the claims process was quick and easy and i was paid out in full within two weeks. Highly recommended for an insurance you can trust at a competetive price

August 12, 2026

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