Extremely comprehensive online shop that gives access to great quality brands not otherwise easily available in the UK. The customer service team is first rate and helped to resolve quickly an error I... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Unfortunately it took a fortnight for my order to be delivered. A number of emails over the last week or so notifying me that the parcel is on its way but no delivery till 13/10/26. It’s a shame as a... See more
I was shopping online for underwear for my husband and found Timarco. This company has an amazing range of quality men's and women's garments, with good deals as well. Customer support is great - I ma... See more
Royal Mail lost my initial order and Timarco contacted me before I even knew there was an issue, they let me know that my order had gone missing and that they'd already sent out a replacement order. W... See more
Company details
Contact info
4.3
Excellent
12K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 22% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect service & most important is the…
Perfect service & most important is the price for such great quality underwater. One happy lady
October 1, 2025
Unprompted review
Goods delivered on time and as expected
Goods delivered on time and as expected
September 16, 2025
Unprompted review
Not Impressed
Regrettably, our experience has been mediocre at best, 7 days on from placing our Order!
After not hearing anything, about shipping, we ask about it 5 days on. The day following, you respond, simply stating, delivery to the UK could be between 5 to 15 days!
Then today, 7 days on, we receive an e mail advising “slight delay due to supplier”!
In my opinion this is not a professional way to communicate with your customer!
We are unlikely to do further business with TIMARCO!
September 25, 2025
Unprompted review
accurate and fast service
August 20, 2025
Unprompted review
The mystery of any returns process online
I received my order in moderate time. Having bought two sizes, I now would like to return one size which does not fit. On visiting the website it is impossible to locate any returns portal. I have emailed the customer services which apparently is open 9-2 pm.
I would have opted for an exchange of item, but dislike the "difficulty of locating" any return portal so much that I shall not use "Mr Huang's" company again.
August 16, 2025
Unprompted review
Reply from Timarco.com
Hi,
Thank you for taking the time to share your experience, and we’re sorry to hear about the difficulties you’ve had locating our returns portal.
You are absolutely welcome to return items that don’t fit. Our returns portal can be accessed via the link included in the last email we send when your order leaves our warehouse, the same email that contains your tracking link. From there you can easily register your return or exchange.
We’re sorry this wasn’t clearer and will take your feedback onboard to make our returns process easier to find. If you would like, please contact us again via email with your order number and we’ll be happy to help you register your return.
Kind regards,
Timarco Team
Lovely undies.
Order made on the 05.08.2025 delivered on the 14.08.2025.
Items of good quality.
August 15, 2025
Unprompted review
Great price
Great price, cheapest supplier in the online market place for my item.
August 1, 2025
Unprompted review
I’m very happy with my parcel how it…
I’m very happy with my parcel how it was delivered and the contents the underwear is perfect I ordered two packs
August 9, 2025
Unprompted review
I will definitely buy again soon 🥰
I’m so happy with my purchase! The quality is excellent and it exceeded my expectations. Highly recommend!
August 9, 2025
Unprompted review
Fast service
Fast service, good website, would use Timarco again and recommend to others.
August 1, 2025
Unprompted review
Online ordering was simple and delivery…
Online ordering was simple and delivery was speedy.
July 31, 2025
Unprompted review
I ordered a pair of crocs cafe latte…crocs
I ordered a pair of crocs cafe latte size 5/6 they are too big I’m a 5 so I definitely will not be ordering again
August 9, 2025
Unprompted review
Reply from Timarco.com
Hi Pamela,
Thank you for sharing your experience, and we’re sorry to hear that the size wasn’t right.
If an item doesn’t fit, you are always welcome to return it to us within 60 days from when your order was shipped. We’ll be happy to help you with the return process and make sure you get the right size.
Kind regards,
Timarco Team
Misleading shipping information - 5 to 10 working day wait for processing of order
This company offered standard Royal Mail home delivery but did not make clear that it would only process the order 5-10 working days after receiving it. This should have been spelled out very clearly. It was an unfair commercial practice not to do so.
August 5, 2025
Unprompted review
Reply from Timarco.com
Hello,
We are very sorry that you found our shipping times unclear. We take your feedback very seriously. Unfortunately, we couldn’t find an order linked to you, but we would love to help you further.
Please contact us via email so we can investigate this and compensate you for the inconvenience. Our shipping times are sometimes affected by our suppliers, as we do not stock products from over 70 brands, but we completely understand how frustrating this must have been.
Thank you for taking the time to share your experience, it helps us improve.
Warm regards,
Timarco team
Great shopping experience
Website easy to navigate and order from. Items arrived quickly, well packaged and exactly what I ordered. Very happy with the whole shopping experience and would use again.
July 17, 2025
Unprompted review
The website to buy great lingerie at great prices
Reliable. Great service. Excellent quality of products
July 18, 2025
Unprompted review
Timarco
I found this website through a Google search. Initially, I was skeptical about ordering from it, as it's not based in the UK. However, I decided to give it a try and was not disappointed The prices were good, and the delivery was fairly quick, with a reasonable charge for postage and packing.
June 20, 2025
Unprompted review
Very competitive pricing and fast…
Very competitive pricing and fast delivery
July 14, 2025
Unprompted review
Triumph Amourette bras
Items arrived quickly good price and quality items
July 1, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.