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Timberbush Tours Reviews 

13,226
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,118 reviews, reviewers overwhelmingly had a great experience with this company, expressing high satisfaction with their overall journeys. Customers frequently praise the exceptionally knowledgeable and entertaining guides who share fascinating historical insights, humorous anecdotes, and engaging local stories throughout the tours. Travelers also appreciate the breathtaking scenery, comfortable bus journeys, and well-organized daily itineraries that make exploring the stunning Scottish landscape truly memorable and special. Though some reviewers noted that certain excursions involved long hours traveling on the bus with relatively short stops at destinations, alongside occasional scheduling or arrival delays.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing tour guides and drivers as knowledgeable,... See more

Location

Consumers find location to be positive and consistently praise the breathtaking scenery, amazing nature, and... See more

Service

Users describe positive interactions with service, highlighting comfortable buses and well-organized... See more

Holidays

Customers consistently note positive experiences with holidays, describing their trips as amazing, wonderful,... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting stress-free and enjoyable tours with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wee Davey made our journey so memorable. He was knowledgeable, funny, had great dad jokes and even played us some great Scottish folk songs. The Stirling castle was impressive, the town of Callendar w... See more

Company replied

Rated 5 out of 5 stars

Mike was a great guide for our two day tour of the Isle of Skye, the fairy pools and Dunvegan Castle. His commentary was always interesting and well-delivered. He kept us on schedule, even popping out... See more

Company replied

Rated 5 out of 5 stars

You have to do this with Timberbush! It was the highlight of our 3 week stay in Scotland and England. NEIL was the best. He knew his stuff and was always giving beautiful stories, historical points,... See more

Company replied

Rated 5 out of 5 stars

We had a fantastic 2 day tour with Timberbush at Isle of Skye, Fairy Pools, Fairy Glen, Old Manof Storr and the Castles. The views and treks were superb and our driver- guide Stewart entertained us wi... See more

Company replied


Company details

  1. Tour Operator
  2. Sightseeing Tour Agency

Written by the company

Celebrating 27 years in business this year, we are one of Scotland’s longest running tour operators who offer a wide range of 1, 2 & 3 day tours. Exploring the Scottish Highlands, Islands and North of England and departing daily from Edinburgh, Glasgow and Inverness. Whether you are interested in history, castles, whisky, or even just fancy a spot of Nessie hunting at Loch Ness - there's a tour for you. We offer a coach hire service for corporate events, and also a bespoke private tour service, allowing you to curate your dream tour, picking everything from the duration to the destinations. We pride ourselves on offering the best tours, one the best coaches, with the best driver-guides, and the best customer service. We replace our coaches every 3-4 years to keep them as modern, safe, and comfortable as possible. We also strive to be as eco-friendly as possible, both out on tour and in our Edinburgh based office. We have been awarded a Gold Green Tourism Award, and also been given a 5* rating by Eco Stars Fleet Recognition Scheme. As well as all of this, we offer a flexible cancellation policy. We know that from time to time, and especially nowadays, situations and plans can change quickly, and we don't want you to be out of pocket because of this. To learn more, please visit the Book with Confidence section on our website! #AdventureAwaits


Contact info

4.9

Excellent

TrustScore 5 out of 5

13K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(13,226)

1,171 reviews in the last 12 months

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Rated 4 out of 5 stars

Well organised and comfortable tour

Well organised and comfortable tour. Friendly staff.
Our Tour Guide and Coach Driver Mr David deserves a special mention for making the journey enjoyable

August 13, 2026
Unprompted review
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Reply from Timberbush Tours

Thank you for your feedback. It's great to hear you enjoyed the tour and that David helped make the experience a memorable one. We appreciate your support and hope to welcome you back again soon.

Rated 5 out of 5 stars

Excellent organization and bus

Excellent organization and bus. Alaistair is an excellent driver and told us everything about Scotland's history, amazing!

August 15, 2026
Unprompted review
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Reply from Timberbush Tours

Thank you for choosing Timberbush Tours! We're delighted you enjoyed the trip and that Alastair's insights into Scotland's history helped make your day so enjoyable. We'll be sure to pass on your kind words.

Rated 5 out of 5 stars

Great trip

Great trip! Our guide V Davie was excellent and very knowledgeable, informative, Kind , helpful and good sense of humour had a good laugh through out the trip. Kids enjoyed too .⁸Thank-you for a rememberbly trip.

August 18, 2026
Unprompted review
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Reply from Timberbush Tours

Thank you for your wonderful review! We're delighted you enjoyed your Timberbush Tours experience and that Davie's knowledge, humour and jokes helped make it so memorable. It's fantastic to hear the kids enjoyed it too. We'll be sure to pass on your kind words to him! 😊

Rated 5 out of 5 stars

Really lovely and relaxing tour

Really lovely and relaxing tour. Emma was wonderful!

August 18, 2026
Unprompted review
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Reply from Timberbush Tours

Thank you for your lovely review! We're so pleased you had a relaxing day with Timberbush Tours and that Emma helped make it such an enjoyable experience. We'll be sure to pass on your kind words to her. We hope to welcome you back again soon! 😊

Rated 5 out of 5 stars

Absolute must when visiting Edinburgh

Absolute must when visiting Edinburgh. The tour was incredibly informative and fun! Feel so lucky to have found this tour and booked it. They are the best of Scotland because of Brian.

August 18, 2026
Unprompted review
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Reply from Timberbush Tours

Thank you for your kind words! We're delighted your visit to Scotland was such a memorable one. Brian will be pleased to hear he helped make the tour both fun and informative. We really appreciate your recommendation and hope to welcome you aboard with Timberbush again in the future. 😊

Rated 5 out of 5 stars

Mark was the best tour guide

Mark was the best tour guide! Great stories!

August 19, 2026
Unprompted review
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Reply from Timberbush Tours

Thank you for your review! We're so pleased you enjoyed your Timberbush Tours experience. Mark's stories always help bring the journey to life, and we'll make sure your kind words are passed on to him. 😊

Rated 4 out of 5 stars

fantastic threedays torur in highlands and isle of Skye

all great! landscapes, organization , well balanced three-days programme and our guide-driver Scott expecially, very passionate, helpful, always giving us different options for the day's schedule and full of news and stories about what we were visiting! perhaps room in skye could have been a little better , but breakfast included was appreciated

July 31, 2026
Unprompted review
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Reply from Timberbush Tours

Thank you for your review! We're pleased to hear you enjoyed the scenery, organisation and itinerary of your Timberbush Tours experience. We also appreciate your feedback on the accommodation.

Rated 5 out of 5 stars

What an unforgettable experience!

What an unforgettable experience! The One day tour to the Isle of Skye was very well organized allowing us to come in contact with the most relevant things to see. But the true difference has been made by our super guide Martin. He not simply is a competent and entertaining professional, but he has proved exceptionally efficient in solving a problem I had showing also empathy and understanding. Thank you Martin!!!

August 17, 2026
Unprompted review
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Reply from Timberbush Tours

Thank you for your wonderful review! We're so pleased you enjoyed your tour to the Isle of Skye. It's especially rewarding to hear that Martin's knowledge, enthusiasm and care made such a positive difference to your experience. We'll be sure to pass on your kind words. Thank you for travelling with us! 😊

Rated 5 out of 5 stars

Keen and Kind driver/guide

The driver/guide was nice and she gave us a lot of details on the places we visited, together with historical facts. We visited The Kelpies, Culross, St Andrews, Falkland. We had an emergency with on of our group and she managed it perfectly.

August 17, 2026
Unprompted review
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Reply from Timberbush Tours

Thank you for your review! We're pleased to hear you enjoyed the tour and appreciated your guide's knowledge and historical insights. It's especially reassuring to know she handled your group's emergency with such care and professionalism. We hope to welcome you on another Timberbush Tours adventure soon.

Rated 5 out of 5 stars

Martin hosted our day trip from…

Martin hosted our day trip from Inverness to Isle of Skye and the castle. He was an excellent host and very tuned in to his guests. Would highly recommend this trip to anyone considering this adventure!

August 17, 2026
Unprompted review
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Reply from Timberbush Tours

Thank you for your lovely review! We're so pleased you enjoyed your Timberbush Tours trip to the Isle of Skye. Martin will be delighted to hear he helped make the day special. Thank you for your recommendation, and we hope to welcome you back for another adventure soon! 😊

Rated 5 out of 5 stars

Jamie and Robert brought us to the…

Jamie and Robert brought us to the Highlands, Glencoe, and Loch Ness. It was an amazing trip - I never thought I would see all of that in my lifetime - I’m so glad we went. This was all from a recommendation from someone in our hotel - on a whim we booked the tour, and I’m so glad we did!

August 17, 2026
Unprompted review
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Reply from Timberbush Tours

Thank you for your wonderful review! We're so pleased you chose to explore Glencoe and Loch Ness with Timberbush Tours. It's fantastic to hear the trip exceeded your expectations, and we'll be sure to share your kind words with Jamie and Robert. We hope to welcome you back on another Scottish adventure soon!

Rated 5 out of 5 stars

An experience of a lifetime.

We had a wonderful time. Blair was fantastic, very knowledgeable in the areas that we saw. Made sure each of us enjoyed the day. Very entertaining made the day that much enjoyable. Thank you Blair from your new friends from CT. The best part playing the accordion for us. We love it.

August 16, 2026
Unprompted review
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Reply from Timberbush Tours

Thank you for your wonderful review! We're so pleased you had such a great day with Timberbush. Blair will be delighted to hear he helped make the experience memorable. It’s lovely to know you felt so well looked after. Thank you for travelling with us!

Rated 4 out of 5 stars

My words about the tour to the Holy Iland, Northumberia and Alnwick castle

I'm A.K from Morocco. Frankly we experience a very good tour with the respected Mr. David. He was a good communicator, guide,storyteller along the way. Just one thing I see needs some reflection is the timing at the beautiful village 'Linfisfarne'. Generally, the trip was wonderful. Thanks a lot Mr. David
Moroccan teacher,
Abdelouahed Kaakoua

August 16, 2026
Unprompted review
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Reply from Timberbush Tours

Thank you for your review, Abdelouahed. We're glad you enjoyed your tour with Timberbush Tours and appreciated David's storytelling. We also value your feedback on the time at Lindisfarne and will share it with our team. Thank you for travelling with us! 😊

Rated 5 out of 5 stars

Excellent day

You won’t go wrong choosing this tour, my wife & I both had a great day 👍👍👍

August 16, 2026
Unprompted review
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Reply from Timberbush Tours

Hello there, thank you for your review.
We are very glad to hear you had a great time on tour, and that you reccomend Timberbush Tours to fellow travellers.
Thank you for your kind words, and we hope to see you again soon!
Best wishes,
Cami

Rated 5 out of 5 stars

It was a great trip

It was a great trip. Claire our guide turned it into an amazing day. Always interesting and knowledgeable, ever helpful and kind, her courtesy and great sense of humour made the day one to remember. Mark also shared personal insights and experiences so that it was as if I was among friends.
Thank you both.
Ian

August 15, 2026
Unprompted review
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Reply from Timberbush Tours

Dear Ian,
Thank you for your review. We are so happy to hear you had a great time on your tour with Claire and Mark! They certainly know how to make a tour fun! We hope you learned plenty of new and interesting facts.
We hope to see you again soon!
Best wishes,
Cami

Rated 4 out of 5 stars

Glencoe Loch Ness Tour

Trip left on time. Jack W was welcoming and helpful getting us settled, answering questions, and getting our tickets for the boat ride on the Loch. Long day on the bus, but Jack kept it entertaining and we felt very safe with his driving. As a non-Scot it was difficult to understand everything he said, so we recommended he go slower or repeat important points so we can understand. Also he was a little short and rude-sounding at the end of the bus ride when we asked some basic friendly questions at the conclusion. Was he mad about traffic or something? Anyway, overall it was what we expected from the tour and a nice time.

August 15, 2026
Unprompted review
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Reply from Timberbush Tours

Hello there, thank you for taking the time to provide your feedback, we appreciate it a lot. We are very glad to hear you had a nice time on tour with us.
We will take this feedback about Jack on board, and we thank you for bringing this to our attention. The Scottish accent can sometimes be difficult to understand, but we are glad to hear that our driver/guide did his best to accommodate for that.
We hope to see you again sometime soon so we can help you experience more of the magic of Scotland.
Best wishes,
Cami

Rated 5 out of 5 stars

A dream of the Isle of Skye…

Was my dream to go the Isle of Skye from my last visit to Scotland: great tour, very nice and professional Jacqueline who managed to keep us entertained even when the weather got really nasty. We got it all: sunny lochs, misty highlands with the strongest wind I've ever experienced and again sunny hills, and loved it all along with a great soundtrack and local stories from our driver-guide.
Next dream: to go to the North with Timberbush :)

August 6, 2026
Unprompted review
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Reply from Timberbush Tours

Dear Irq,

Thank you for your review!

We're thirlled that you enjoyed your tour with Jacqueline, we will make sure to pass along the lovely feedback!

We hope we can welcome you back to show you some more of the Scottish Highlands!

Kind regards,
Fatima

Rated 5 out of 5 stars

We toured the Kelpies, St Andrews and Fife

We toured the Kelpies, St Andrews and Fife with Jack W. and had a wonderful day. Jack is very knowledgeable, kept us on time and provided great narration and music as well. Very nice bus, lovely stops always considerate of bathroom needs as well! Would 10/10 recommend to all.

August 10, 2026
Unprompted review
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Reply from Timberbush Tours

Dear Linda,

Thank you for taking the time to leave Jack such a lovely review!

St Andrews is beautiful – with a vast amount of history, wonderful local shops and great architecture!

Hopefully we can welcome you on tour soon!

Kind regards,
Fatima

Rated 5 out of 5 stars

Got enough time to explore all the…

Got enough time to explore all the places.

August 14, 2026
Unprompted review
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Reply from Timberbush Tours

Dear Minhazul,

Thank you for your review!

It’s great to hear that you enjoyed Scotland’s wildlife – it really is something that makes this country as beautiful as it is.

Hopefully we can welcome you on another tour soon!

Kind regard,s
Fatima

Rated 5 out of 5 stars

2 day Skye from inverness with Lawrence

Lawrence took us to the most beautiful spots and had lots of patience with our two little puke-heads on the bus. 😅

Kind regards,
Ralph

August 1, 2026
Unprompted review
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Reply from Timberbush Tours

Dear Ralph,

Thank you for the wonderful review!

We're thrilled that you enjoyed your tour with Lawrence, and we will make sure to pass along all of the fantastic feedback!

We hope we can welcome you on another tour soon!

Kind regards,
Fatima

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