Banner for Timberbush Tours

Timberbush Tours Reviews 

13,228
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,118 reviews, reviewers overwhelmingly had a great experience with this company, expressing high satisfaction with their overall journeys. Customers frequently praise the exceptionally knowledgeable and entertaining guides who share fascinating historical insights, humorous anecdotes, and engaging local stories throughout the tours. Travelers also appreciate the breathtaking scenery, comfortable bus journeys, and well-organized daily itineraries that make exploring the stunning Scottish landscape truly memorable and special. Though some reviewers noted that certain excursions involved long hours traveling on the bus with relatively short stops at destinations, alongside occasional scheduling or arrival delays.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing tour guides and drivers as knowledgeable,... See more

Location

Consumers find location to be positive and consistently praise the breathtaking scenery, amazing nature, and... See more

Service

Users describe positive interactions with service, highlighting comfortable buses and well-organized... See more

Holidays

Customers consistently note positive experiences with holidays, describing their trips as amazing, wonderful,... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting stress-free and enjoyable tours with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wee Davey made our journey so memorable. He was knowledgeable, funny, had great dad jokes and even played us some great Scottish folk songs. The Stirling castle was impressive, the town of Callendar w... See more

Company replied

Rated 5 out of 5 stars

Mike was a great guide for our two day tour of the Isle of Skye, the fairy pools and Dunvegan Castle. His commentary was always interesting and well-delivered. He kept us on schedule, even popping out... See more

Company replied

Rated 5 out of 5 stars

You have to do this with Timberbush! It was the highlight of our 3 week stay in Scotland and England. NEIL was the best. He knew his stuff and was always giving beautiful stories, historical points,... See more

Company replied

Rated 5 out of 5 stars

We had a fantastic 2 day tour with Timberbush at Isle of Skye, Fairy Pools, Fairy Glen, Old Manof Storr and the Castles. The views and treks were superb and our driver- guide Stewart entertained us wi... See more

Company replied


Company details

  1. Tour Operator
  2. Sightseeing Tour Agency

Written by the company

Celebrating 27 years in business this year, we are one of Scotland’s longest running tour operators who offer a wide range of 1, 2 & 3 day tours. Exploring the Scottish Highlands, Islands and North of England and departing daily from Edinburgh, Glasgow and Inverness. Whether you are interested in history, castles, whisky, or even just fancy a spot of Nessie hunting at Loch Ness - there's a tour for you. We offer a coach hire service for corporate events, and also a bespoke private tour service, allowing you to curate your dream tour, picking everything from the duration to the destinations. We pride ourselves on offering the best tours, one the best coaches, with the best driver-guides, and the best customer service. We replace our coaches every 3-4 years to keep them as modern, safe, and comfortable as possible. We also strive to be as eco-friendly as possible, both out on tour and in our Edinburgh based office. We have been awarded a Gold Green Tourism Award, and also been given a 5* rating by Eco Stars Fleet Recognition Scheme. As well as all of this, we offer a flexible cancellation policy. We know that from time to time, and especially nowadays, situations and plans can change quickly, and we don't want you to be out of pocket because of this. To learn more, please visit the Book with Confidence section on our website! #AdventureAwaits


Contact info

4.9

Excellent

TrustScore 5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(13,228)

1,172 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My tour of Eilean Donan Castle

My tour of Eilean Donan Castle, Loch Ness & the Glenfinnan Viaduct was an unforgettable experience. The scenery was stunning, with picturesque villages and historic sites. Our guide Mark was friendly, knowledgeable, and shared fascinating stories about Scotland's history, culture, and traditions. He was a very proud Scotsman with a great sense of humour and tailored our experience to accommodate all the passengers. He went above and beyond his duty even helping me carrying my luggage to my accommodation. We visited a variety of interesting places and even though the weather wasn’t kind to us each location still had spectacular viewpoints.The tour was well-organized, with plenty of time to explore and take photos. I would highly recommend this tour to anyone wanting to experience the beauty and rich heritage of Scotland and hope you are lucky enough to get Mark as your guide.

June 18, 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

Thank you for your wonderful review and 5 Stars! We're delighted to hear you enjoyed the scenery and history of the tour. It's especially great to know Mark's knowledge, humour and care made such a positive impact. Thank you for touring with Timberbush Tours!

Rated 5 out of 5 stars

Jack clearly loves his job and he is…

Jack clearly loves his job and he is really good at it! He is an excellent storyteller and he weaved together the history and folklore of the area. The scenery of the Applecross region spoke for itself and I appreciated how expertly Jack drove tricky roads. Well done

July 14, 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

Thank you for your kind review and 5 Stars! Jack is a fun character and his storytelling really brings the history to life. The tour to Applecross passes through some spectacular scenery too....great choice! We hope to welcome you back on another adventure soon!

Rated 5 out of 5 stars

Hi I was on the Outlander day trip…

Hi I was on the Outlander day trip with friends , Andrew T was our driver, excellent day out , Andrew was full of knowledge about the various places we stopped at, very friendly , and helpful with one of my friends who has difficulty walking at times.

July 14, 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

Thank you for your kind review and 5 Stars! We're delighted to hear Andrew's knowledge, friendliness and helpfulness made your Outlander tour such an enjoyable experience. Andrew is a true gent! We hope to welcome you on another adventure with Timberbush soon!

Rated 5 out of 5 stars

Lovely tour

Lovely tour! Beautiful views and an entertaining guide (Lawrence). I had a great time and enjoyed learning about the highlands. Cheers x

July 14, 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

Thank you for your kind review and 5 Stars! We're delighted to hear you enjoyed Lawrence's entertaining commentary, We hope to welcome you back on another Scottish adventure soon.

Rated 5 out of 5 stars

Marita led us on a wonderful tour

Marita led us on a wonderful tour in and around Inverness, with stops at Cawdor Castle, Loch Ness, and Glen Ord distillery. A well seasoned driver, she was unflappable and punctual. She filled our drive time with stories from local lore as well as pointing out the sights as we passed.

July 12, 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

Thank you for your kind review and 5 Stars! Marita will be delighted with your kind words. We'll be sure to pass on your lovely feedback and hope to welcome you back on another Highland adventure soon!

Rated 5 out of 5 stars

Our experience was great

Our experience was great. Our driver Lawrence is very friendly man. Lots of really interesting information qnd lots of jokes

July 14, 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

Thank you for your review and 5 Stars! Lawrence will be delighted with your kind words. Thank you for choosing Timberbush!

Rated 5 out of 5 stars

Ingy the chatty man 😁

Ingy the chatty man 😁. Great trip loads of info. Went above and beyond to make it memorable!???

July 14, 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

Thank you for your review and 5 Stars! Yes, that sounds like Ingy! We are delighted to hear he helped make your tour with Timberbush memorable! Hopefully we can welcome you on another tour soon.

Rated 5 out of 5 stars

Our driver Lawrence is the best

Our driver Lawrence is the best! Very funny and know a lot of tales and history from Loch Ness, Culloden Castle and Isle of Skye. The whole journey is very nice and we were lucky that the weather was beautiful.

July 14, 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

Thank you for your 5 star review and for choosing Timberbush! We're delighted to hear Lawrence's humour and storytelling made your tour so enjoyable. It's wonderful that the weather was on your side too. We hope to welcome you back on another Scottish adventure soon!

Rated 5 out of 5 stars

FANTASTIC

I took the Isle of Skye 4 day trip by myself. Our guide was Lorna, she was absolutely fantastic! I couldn't have even imagined it to be this fun and beautiful

July 9, 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

Thank you for your 5 star review and for choosing Timberbush! We're especially delighted to hear you enjoyed our new for 2026 Isle of Skye 4 day tour. It's wonderful to know Lorna made the experience so much fun and memorable. We hope to welcome you back for another Scottish adventure soon!

Rated 5 out of 5 stars

Amazing!! Fiona tour guide.

It was great!!!! Fiona was an excellent tour guide. She explained everything and let us take pictures and also let us know the schedule so we could enjoy the trip and get ahead of restrooms stops and coffee stops. Fiona is lovely and so funny!!! We loved it. My family and I had spent an amazing time today.

July 13, 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

Thank you for your 5-star review and for choosing Timberbush! We're delighted to hear Fiona's knowledge, humour and organisation helped make it a fantastic day for you and your family. We hope to welcome you back on another Scottish adventure soon!

Rated 5 out of 5 stars

Great guided tour

Our Tour guide plus driver made the entire trip fun while we enjoyed the highland view

July 9, 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

Thank you for your kind words. It's great to hear our guide and driver helped make the day enjoyable. We hope to welcome you back on another tour soon.

Rated 5 out of 5 stars

2 day Loch Ness trip

Neil was a fantastic driver. He was fun to talk too and be around + he really seemed to love what he does.

It was a fabulous tour to and from Loch Ness, with many stunning stops. Its a must try if you go to Edinburgh.

The only sad part is we didn't have enough time at Loch Ness to take a boat tour.

July 10, 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

Thanks for your great review. We are delighted you enjoyed the tour and that Neil made such a positive impression. He’s a real asset to Timberbush, and we are lucky to have him as part of the team. We hope to welcome you back again soon

Rated 5 out of 5 stars

Amazing Skye tour

Amazing Skye tour! Our guide, Lawrence, was funny. He shared so many fantastic stories that made the beautiful scenery even more memorable. Highly recommended!

July 12, 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

Thanks for your fantastic review. We delighted to hear you enjoyed the tour and that Lawrence's stories and humour helped bring the spectacular scenery to life. He is a character! We'll be sure to pass on your kind comments, thanks for the recommendation too!

Rated 5 out of 5 stars

A Fantastic Day from Inverness to the Isle of Skye

Lawerence was great at giving wonderful incentives to make sure we all made it to the bus on time. He even picked heather for all the ladies on the bus. We’ve seen everything on the itinerary plus lots of extras like hairy coos, waterfalls and cliff views. The weather was amazing and it was such a lovely day up to Skye and back to Inverness!

July 12, 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

Thanks for your fantastic review. We are so pleased you enjoyed your day on Skye with Lawrence as your guide and he helped make it so memorable with some extra touches along the way. to make. Thanks again for travelling with us. 😊

Rated 5 out of 5 stars

Wonderful company and beautiful trip!

My family and I had such a great trip with this company! Sterling castle is a must see with the very beautiful quintessential towns in Scotland that you go to. Our guide Stuart is very funny, knowledgeable, and plays great music!
This company was very family friendly and my 7 year old loved the trip!

July 8, 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

What a lovely review! Thank you! We are delighted that you and your family had such a great day out with Timberbush. Stuart will be pleased to hear you enjoyed his stories and music, especially with a youngster having a great time too. Thanks for travelling with us! 😊

Rated 5 out of 5 stars

My friend and I went on the Skye tour

My friend and I went on the Skye tour. We stopped at so many beautiful spots, and we were entertained the full day. Had a blast with guides Lawrence and Jason—both were excellent.

July 11, 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

Thanks for your great review. Fantastic to hear you enjoyed the Skye tour and all the stops along the way. Lawrence and Jason will be delighted to hear it your comments too. Thanks for travelling with us! 😊

Rated 5 out of 5 stars

Great Experience with the Isle of Skye…

Great Experience with the Isle of Skye Tour. Lawrence and Jason are very prepared and good entertainers. Thanks to them we visited a lot of attractions and a lot of famous points of interest.

July 11, 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

Thanks for your great review. We're delighted you enjoyed the Isle of Skye tour and all the sights along the way. Lawrence and Jason will be pleased to hear your kind words. Thanks for travelling with us!

Rated 5 out of 5 stars

Great tour to Sterling Castle and Loch…

Great tour to Sterling Castle and Loch Lomond. Wee Davey was our guide and driver, very funny Guy who have lots of information during the trip. Highly recommended!

July 10, 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

Thanks for your great review. We are delighted you enjoyed the tour to with Timberbush. Wee Davie will be pleased to hear your kind words, he is a character! Thanks also for the recommendation! 😊

Rated 5 out of 5 stars

An Incredible Day in the West Highlands

Our driver and guide, Vix, made this a memorable day for us out in the Highlands. From the moment we set off toward Doune Castle, she blended commentary, history, and folklore in a way that made every mile feel meaningful. Her pacing was excellent—each stop offered plenty of time to explore, whether it was the sweeping views at the Rest and Be Thankful in the Arrochar Alps, the elegance of Inveraray Castle, the rushing beauty of the Falls of Dochart, or our cheerful visit with the Highland Coos. Standing on the shores of Loch Lomond brought a quiet, stirring sense of awe that lingered long after we left.
Apparently this particular Timberbush itinerary is chosen less frequently by tourists, and truly, they’re missing out. Vix’s absolute love of Scotland shone through every moment—especially her affection for the lochs and the Highlands. She spoke about their scenic beauty with such warmth and pride that it deepened the experience for everyone on board. Her thoughtful use of Scottish music throughout the day added atmosphere and made the journey feel even more connected to the land around us.
Take this tour and you won’t regret your choice.

July 9, 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

Thanks for your lovely and detailed review. We're delighted to hear that Vix made the day so memorable with her knowledge, storytelling and passion for Scotland. She is a true asset to Timberbush and we are lucky to have her as part of the team. The West Highlands tour really is a lovely itinerary with some spectacular scenery and stops. Thanks for travelling with us and for your recommendation! 😊

Rated 5 out of 5 stars

I joined the Highlands and Loch Ness…

I joined the Highlands and Loch Ness tour on June 29, and it was an unforgettable 12-hour journey through some of Scotland’s most breathtaking landscapes. Every stop was beautiful, but what truly made this tour exceptional was our guide, Ryan.

From the moment we boarded the bus until the moment we said goodbye, Ryan treated every passenger with genuine kindness and respect. Although we were a large group, he made everyone feel welcome, valued, and cared for, as if we were guests rather than customers.

Ryan proudly wore the traditional Scottish kilt throughout the tour, reflecting his pride in his country’s culture and heritage. That pride was evident in everything he did. Instead of simply taking us from one location to another, he brought Scotland to life through fascinating stories, local history, fun quizzes, and carefully chosen Scottish music that perfectly matched the scenery. The long drive never felt long because he kept everyone engaged and entertained.

He was also exceptionally organized. Before every stop, he gave clear instructions and useful tips, making sure everyone knew where to go, what to see, and when to return. His great sense of humor created a relaxed, friendly atmosphere that made the whole group feel connected.

What impressed me most was that Ryan genuinely wanted every guest to have the best possible experience. He understood that people had invested both their time and money to be there, and he did everything he could to make the tour worthwhile.

By the end of the day, I hadn’t only fallen in love with Scotland’s stunning scenery—I had also developed a real appreciation for its people. Ryan is a wonderful ambassador for his country. The best way to represent your homeland is to love it and inspire others to love it too, and Ryan does exactly that.

I shared many moments from this tour on my Snapchat, where they were viewed by thousands of people over the following two days. I have more than 50,000 followers, mainly from Saudi Arabia as well as people here in Edinburgh, and the response was overwhelmingly positive because the experience was genuinely unforgettable.

A huge thank you to Ryan and to the entire team for creating such a memorable day. This wasn’t just one of the best tours I’ve taken—it was one of the best travel experiences I’ve ever had.

June 29, 2026
Unprompted review
Timberbush Tours logo

Reply from Timberbush Tours

Thanks for such a detailed and thoughtful review. We are delighted to hear how much you enjoyed the tour, and that Ryan helped make it such a memorable experience. Thank you also for choosing Timberbush and for sharing your experience for others to read. It means a great deal to us. We hope to welcome you back on another Scottish adventure soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look