Very bad network complaint system Very poor
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My internet not working red light blinking in router. I have raised complaint but no response from timble. There are not any customer support are active. Only sales team are active for making full... See more
Company replied
Bahut hi bakwas services hai timbl broadband ki..I am getting lot of frustrated after getting it..multiple time internet not working for whole day..customer care also bad, koi bhi response nh deta hai... See more
Company replied
India's Worst ISP, a bunch of crooks, Rais the salesman, Manish the manager, Scammer Kavita. This bunch of Fraudsters doesn't answer the phone calls once you take the connection. Pathetic customer ser... See more
Company replied
Company details
Written by the company
RI Networks Pvt Ltd holds a national category 'A' ISP license for internet services. The services are provided under the brandname – timbl. The services are provided under following key segments: •Broadband services (10 Mbps and higher speeds) for Ho...
Contact info
Udyog Vihar Phase 5, 120016, Gurgaon, India
- donotreply@timbl.co.in
- www.timbl.co.in
2.3
Poor
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Pathetic service
Pathetic service. Most of times there is no internet or very slow speed. No one will respond from timbl on complaints.
July 13, 2025
Unprompted review
Reply from timbl Broadband
Dear Rashmi,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
Gawar log paal rkhe hai fake name use…
Gawar log paal rkhe hai fake name use krte hai customer service m har 2 din m wifi bnd hojata hai or jaan buj k office address galat dala
Himani or shivani naam ki ldki ka fake name use krte hai or ye log phn utha k side m rkh dete hai baad m kaat dete hai
Inka head pta nhi kaha choodiyan pehn k baitha hai. Koi escalation id nhi hai kutto ki tarah ek he cheez bolte rehte hai ye honest reveiew hai police lekr gya ek comment kiya tha insta m maine saalo ne coment kl disable krdiya bnd krdo aisi company ko jahn sirf scam hota hai
August 2, 2025
Unprompted review
Reply from timbl Broadband
Dear Neeraj,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
One of the most trash isp in the market…
One of the most trash ISP in the market for internet, unstable connectivity the speed does fluctuate, they don't provide VoIP,
Getting a connection is super hard too. You have to pay online and within two or three weeks they'll make you online.
In my case my house was about 1 KM away from their coverage area, I was charged 1000 rupees for the extra cable
Now as on 6th December 2025, my internet is still not working, since about 1 and half month.
And they are not even making up for it by giving extra days of validity.
Please
July 26, 2025
Unprompted review
Reply from timbl Broadband
Dear Customer,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with Timbl. Everyone in team Timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team Timbl
Such a pathetic experience from day one…
Such a pathetic experience from day one it been only 20 days and still no support provided no one visited i wish to discontinue the services urge to have the refund for remaining 8 months and never recommended to anyone using timble such a pathetic customer support rude behaviour employees 9084162532 my registered mobile no,
July 22, 2025
Unprompted review
Reply from timbl Broadband
Dear Raj,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
I am timbl wifi user from ambala amd…
I am timbl wifi user from ambala amd facing issues with timbl frequent disconnects. Everyday i have to report issues and there team is telling some power issue are there and we are resolving it. It takes entire day to fix that. Seriously, Now my office has given recommendations to change my service provider. At least you can’t provide better service (that seriously you aren’t) give us refund for remaining months. We will look for some other options.i am feeling trapped with you. 2050048 is account number that i am using. I would certainly not recommend anyone using timble
May 30, 2025
Unprompted review
Reply from timbl Broadband
Dear Nikhil,
We sincerely apologize for the inconvenience you experienced with Timbl services.
Your case has been forwarded to the relevant department, and a representative will contact you as soon as possible.
Team timbl
Frequent disconnections
Frequent disconnections. Late response time.
I am a new user of timbl, was too much excited to experience the services, however after 2 months i am so disappointed with the service. In 2 months i have raised almost 11-12 complaints and every time they take 12 hours at least to clear the issues.
May 21, 2025
Unprompted review
Reply from timbl Broadband
Dear Abhish,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
Ping issue, wifi Signal Loss,Poor Service, No verification Calls from Back-end, Is this how you treat your old customers
from the past three month, after raising multiple complaints & On-Site visits the issue is not been resolved.My wifi router will frequently switched off the wifi signal and wifi is getting disconnected on a frequent basis. i have already told their backend team that i am working professional in between my meeting wifi signal will get lost and reappears after a 2-3 minutes. i am getting High ping issue on my wifi. last year i did not experience any such problems but this time the timbl is closing my ticket without any verification call on their own. the On-site Team said that they have already solved the issue from their side now the backend team will resolve this. but backend team is not calling doing nothing. i am not gonna continue with timbl anymore nor i will recommend anyone.
May 8, 2025
Unprompted review
Reply from timbl Broadband
Dear Customer,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
Don't know Abt speed and all but I…
Don't know Abt speed and all but I changed my mind after having a talk with them,they don't have manner to talk to the customer.Firat impression is bad can't go long with them.
May 8, 2025
Unprompted review
Reply from timbl Broadband
Dear Customer,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
Reply from timbl Broadband
Dear Customer,
Thank you for your feedback. If you encountered any issues, please let us know the reason for the 3-star rating.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
Pathetic Support: No Resolution
I have been begging their support to reset my password since 2 days, because my password has expired and I'm disconnected. So I can't change it myself. But the Support can do it easily. How big of a task is it? I feel like crying out of frustration.
Please don't take their Wifi. There is no support at all, just some automated response.
BEGGING TIMBL FOR THE LAST TIME TO SOLVE IT
April 18, 2025
Unprompted review
Reply from timbl Broadband
Dear Customer,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
Very Bad Support
It is good.
Update: Definitely not good. Very bad support.
My password got expired and I have been messaging, calling the support for so long, still my issue is not resolved.
I am just getting automated responses with no action.
April 17, 2025
Unprompted review
Reply from timbl Broadband
Dear Customer,
We sincerely apologize for the issue you faced with timbl services.
We are unable to identify your timbl account details. Kindly use our customer service App or support option on Timbl website to communicate about an open issue or raise fresh complaint. Alternatively, share your registered mobile number or customer ID to enable us to contact you and resolve the issue.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
Reply from timbl Broadband
Dear Shivani,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Reply from timbl Broadband
Dear Sujay,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Best service
March 23, 2025
Unprompted review
Reply from timbl Broadband
Dear Ashu,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
It gives amazing speed
It gives amazing speed. From last few months I am using this connection the experience has been great with timbl.
March 15, 2025
Unprompted review
Reply from timbl Broadband
Dear Gautam,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Not Good in Faridabad
Thats was my mistake when I changed the negative rating. Timbl is very bed in my area. I'm facing connectivity issue daily in my area. I'm sharing daily screenshot to timbl team but no benefit of that.
March 19, 2025
Unprompted review
Reply from timbl Broadband
Dear Ravi,
We sincerely apologize for the issue you faced with timbl services.
Thank you for bringing this to our attention. I want to assure you that we are currently reviewing the issue you’ve reported, and we are doing everything we can to resolve it as quickly as possible.
Our team is actively investigating the matter and will work to find a solution promptly. We’ll keep you updated on our progress, and if there’s anything further you need in the meantime, please don’t hesitate to reach out.
We appreciate your patience and understanding while we work to resolve this.
If you are not satisfied with the resolution of a ticket, you may contact the Appellate Officer by clicking www.timbl.co.in/appellateofficer.
Team timbl
This is a good medium of internet
March 16, 2025
Unprompted review
Reply from timbl Broadband
Dear Pavan,
Thank you for your rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Good service
March 16, 2025
Unprompted review
Reply from timbl Broadband
Dear Ashish,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Very nice service highly recommended
Very nice service highly recommended
March 7, 2024
Unprompted review
Reply from timbl Broadband
Dear Nitish,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
Reply from timbl Broadband
Dear Neha,
Thank you for your wonderful rating.
We are thrilled that you are loving your experience with timbl. Everyone in team timbl is happy to read what you wrote. We put customer experience and satisfaction as our highest priority, and your review reaffirms the hard work we put in every day.
Thank you for your kind words and keep enjoying our world-class broadband service.
Team timbl
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