Always 5-star service from Ian. Tried an alternative (cheaper) service for less precious items and they were awful!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Over last year we used Timeless Moments to convert all our super 8 movies to a digital format using the Proteus procedure. The results are excellent and we have been able to share the converted... See more
Company replied
Good reliable service provided by Ian, a thoroughly pleasant helpful man. We have started to get our old standard 8 video tapes converted to a usb stick. A wonderful way to keep memories, that had... See more
Company replied
My family have used Timeless Moments for years, as my parent's bought their first cine camera in 1961 a hobby they continued until 2017. There are still more films to convert. They will be going to Ti... See more
Company replied
Company details
Written by the company
Which? reviewed, BBC-approved supplier of film transfers. For 20 years, we have been transferring all home movie footage to digital MP4 files on USB or the cloud. We specialise in Cine film and Camcorder tapes, as well as VHS and reel-to-reel. We also have 35mm slides and photo scanning services. We offer the Proteus AI upgrade system to massively improve the quality of your home movies, whether from cine film or camcorder tape; the results are astonishing. Free collection from your home anywhere in the UK. Call or visit our website for more information.
Contact info
7 Thistle Road, DE74SA, Ilkeston, United Kingdom
- 0800 075 4064
- sales@timeless-moments.co.uk
- www.timeless-moments.co.uk
4.9
Excellent
130 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Would recommend
Found some cine films during a clear out of mums wardrobe, not seen light of day in nigh on 40 years. Ian has transferred these to CD and USB. Adding appropriate music to the CD version. Made a great 90th Birthday present for my mum, my kids who were not even born enjoyed as well. Was a clip of old Whit walk which I shared on Facebook and has received many views and comments from folk recognising themselves or parents. Really happy with result
January 27, 2022
Unprompted review
Reply from Timeless Moments Limited
Thank you for the review Ian, I'm delighted you are pleased with the result. All the best, Ian.
Great service
Great service, efficient and reliable. You also get your original tapes returned which is a big bonus.
Will use again, thank you
January 25, 2022
Unprompted review
Reply from Timeless Moments Limited
Thank you Jon, look forward to working with you again.
Wonderful Christmas present
Ian managed to transfer some old camcorder tapes onto a usb stick for me literally just before Christmas as a last minute gift to my sons.
I couldn’t believe my luck that he managed to fit me in.
We had the best time watching them and couldn’t believe the quality.
Thank you so much Ian I will happily recommend you in the future.
January 24, 2022
Unprompted review
Reply from Timeless Moments Limited
Thank you for your lovely review.
Transfer of variety of media
I sent a variety of 8 and super 8 cine films together with mini dv to Ian at Timeless moments to transfer to a memory stick. I was notified when my items were received and found it easy to sort any problems I had by telephone.
The quality of the transfer was very good and had all blanks removed .
I was so pleased with the result that I have sent them some more cine films to be transferred.
January 24, 2022
Unprompted review
Reply from Timeless Moments Limited
My pleasure Tony
Fantastic service
Fantastic service! I’ve held on to ciné films that were created by my late father between 1965 and 1987. They have sat in a box in the garage for years and I kept meaning to have them converted to a format that works whenever I want it to. Then I discovered Timeless Moments and the skills of Ian. Now, no projector, no screen, no trailing wires, no trapped in the gate bits of film. Just wonderful moments from the past, springing into life on my pc screen, augmented to bring out the very best of all those family ’timeless moments’ and without the distraction of the noise of the projector.
I can’t recommend Ian highly enough. The first film he converted for me was much too precious to lose and yet from the start I had absolute trust in his skills. He also managed to turn round my request in record time.
Thank you Ian @ Timeless Moments. You have given me back so much I had forgotten and for such a reasonable price too.
January 24, 2022
Unprompted review
Reply from Timeless Moments Limited
That's fantastic to hear and a very evocative review, thanks Janet.
I have no hesitation in recommending…
I have no hesitation in recommending Timeless Moments, recently used them to transfer a film from 1955, did a brilliant job in super fast time and at a great price, thank you Ian.
January 24, 2022
Unprompted review
Reply from Timeless Moments Limited
Many thanks indeed.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.