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Excellent service. Returned my watch for a battery replacement, no quibbles and so easy. Exemplary customer service and speedy shipping. Will definitely order again if I need another watch! Many thanks.
Excellent price and delivery time , THANK YOU very much
I ordered from this company after checking Trustpilot, as I had had a difficult experience with a company I had not checked. The reviews were extremely helpful and very positive. I thoroughly endorse that;I ordered late on a Sunday and opted for the free delivery which was given as between 4 and 10 days, but my watch arrived on the Wednesday, only 3 days later. It was exactly what I wanted, at a cheaper price than the manufacturer’s own site was showing, coupled with the fact that that site did not have a good Trustpilot rating. I often rate a company on their return and refund policies, but on this occasion, no opportunity to try that out as I have exactly what I wanted. Thank you to a highly efficient company.
Although the clock I purchased didn’t work out for me, the support and communication from Adrian was excellent. Went above and beyond trying to help. Excellent service
We had a problem with our clock running fast. Adrian made several suggestions but could not solve the problem and contacted the makers in Germany to sort it out. The clock is now perfect. The customer service given was exceptional and would recommend them
Very smooth transaction, great communications, kept me informed completely throughout the process.
Super quick free delivery.
An excellent company, would defiantly recommend.
Purchased a clock on line which was found to be out of stock I was offered an alternative.
I was kept fully informed by e mail while
Adrian tried his utmost to obtain my order.
When I asked for a refund this was processed immediately.
Top notch service.
Good price , Like the clock . And great after sales from Adrian . Wish all firms were as good as them . Cannot fault them unusual for me
Adrian from Timepieces Direct was fantastic through the entire experience and was very patient with all of my questions regarding my order.
Received my order well and will definitely be using this site again! More people should know about this site and all the great products they offer!
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