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TJ O'Mahony Reviews 

4,290
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,400 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the professional, helpful attitude of the drivers who handle heavy materials with care. Shoppers also consistently note that the products are of great quality, offering reliable value for various home and garden projects. Some reviewers were not happy with unexpected delivery delays, long waiting times, and missing updates regarding their online orders. A few consumers additionally mentioned experiencing poor communication from customer support when trying to track down missing shipments. Additionally, some people reported receiving occasional damaged or warped items that required replacements.

What people talk about most

Delivery service

Customers report positive experiences with delivery service, frequently highlighting the speed and efficiency... See more

Product

People report positive experiences with product, highlighting the great overall quality and value for money.... See more

Staff

Clients share positive opinions on staff, frequently praising delivery drivers and in-store employees for... See more

Order

Reviewers mention positive feedback about order, noting that online ordering is simple and straightforward... See more

Service

Consumers find service to be positive, highlighting quick, easy, and reliable interactions both online and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The delivery driver was so helpful, patient and courteous. We live on a narrow cul de sac which is extremely difficult to navigate especially when you have a ton of garden pebbles to off load. He c... See more

Rated 5 out of 5 stars

I ordered a large amount builders stone & sleepers, the delivery was tight and I can’t express enough how helpful the driver was, he persisted to get the truck into the driveway and then to place the... See more

Company replied

Rated 5 out of 5 stars

Shopped around for a while and found TJ O'Mahony had the best price for the product I was looking for. Made the decision to buy quite late one evening, and item arrived at my door the following mornin... See more

Company replied

Rated 5 out of 5 stars

fantastic company to deal with used several times Dangerous store to go into though..... SOO MANY TOYS i want to buy SOO many deals, leave wallet in car or bring wife ha ha ha Highly recommend

Company replied


Company details

  1. Building Materials Supplier
  2. Building Materials Market
  3. Building Materials Store
  4. Garden Building Supplier
  5. Garden Furniture Shop
  6. Landscaping Supply Store

Written by the company

TJ O’Mahonys is a 100% privately owned Irish business currently trading from 19 locations in Ireland. All our branches are long-established businesses and operate under widely recognised and well-respected trading names TJ O’Mahonys, HPC Insulation and PH Ross. Our branches stock all the leading and recognised brands in timber, building materials, plumbing & heating, bathroom products, tools, paint & decor and a wide range of DIY, household and gardening products.


Contact info

Winter Sale Now On

Our massive winter sale is in full swing.

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 99% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(4,290)

1,382 reviews in the last 12 months

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Rated 5 out of 5 stars

Very positive experience

I recently ordered two tons of stone for my garden. This purchase could not have been easier! The time from order to delivery was very short. The man who delivered the order was really nice and placed the stones into my garden with great precision! I thought these were very well priced, and I will be a repeat customer when the time comes!

July 4, 2026
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Reply from TJ O'Mahony

Hi Dermot,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Amazing fast service.

Amazing fast service.

July 1, 2026
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Reply from TJ O'Mahony

Hi Emily,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Mary,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 1 out of 5 stars

DO NOT SHOP HERE

It's a "Falling Down" experience, for free! Shopping here is like stepping back in time. Not to a time when they value the customer but to a time when things happen slowly and with the most customer frustration focus. Some of the people that work here are amazing, the rest are the polar opposite and there seems to be way too many of them.

August 1, 2026
Unprompted review
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Reply from TJ O'Mahony

Hi Alistair,

Thank you for taking the time to leave your review, can you please provide more information as to what happened so we can look into it and pass onto the branch you shopped at?

Regards,
Patrick

Rated 5 out of 5 stars

Very easy to order online fast delivery…

Very easy to order online fast delivery very helpful driver

July 2, 2026
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Reply from TJ O'Mahony

Hi Steve,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

I have zero idea what I'm doing

I have zero idea what I'm doing, I've generated a plan with AI on how to do a task, I was treated so well by Sean at the trade counter at the Kilshane Cross depo, who walked me around to help pick out all the items I required for the job.
The rest rest of the team at trade counter were fantastic, we had a great laugh.
This kind of care and service, is top class!

August 1, 2026
Unprompted review
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Reply from TJ O'Mahony

Hi Mark,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Exceptional Service That Truly Exceeded My Expectations

I've been buying building materials from TJ O'Mahony for quite some time now, and I honestly couldn't recommend them more highly. Their prices are very competitive, the product range is excellent, and every order I've placed has been handled quickly and professionally.

A special thank you goes to Dave Maher from the Naas branch. On my most recent order, I was informed that their delivery truck had broken down and that my delivery would unfortunately be delayed. I completely understood the situation, but I was in the middle of a project and the materials were quite urgent, so I probably sent Dave more emails than he deserved!

Despite that, Dave remained incredibly professional, patient and friendly throughout. He kept me updated every step of the way and did everything he could to help. To my surprise, only a couple of days later my order arrived – much earlier than I had expected given the circumstances. I was absolutely delighted.

The delivery driver also deserves recognition. Unfortunately, I didn't catch his name, but he was one of the friendliest and most helpful delivery drivers I've ever met. He carefully unloaded everything from the truck and couldn't have been more courteous.

I work for a company that's widely recognised for delivering exceptional customer service, and we genuinely don't settle for anything less than an outstanding customer experience. Because of that, my expectations are naturally quite high. Even so, the service I received from TJ O'Mahony genuinely impressed me. From the communication and professionalism to the willingness to go the extra mile, the entire experience was first class.

It's customer service like this that keeps me coming back. Huge thanks to Dave, the delivery driver, and everyone at TJ O'Mahony. It's rare to find a company that combines great prices, excellent communication, and genuinely outstanding customer service. Highly recommended!

Kind Regards,
Darko

July 31, 2026
Unprompted review
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Reply from TJ O'Mahony

Hi Darko,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

absolutely delighted with the speed of…

absolutely delighted with the speed of delivery of my new garden furniture. Very helpful driver. Clare, Castleknock

July 29, 2026
Unprompted review
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Reply from TJ O'Mahony

Hi Clare,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Kourosh,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

The Gravel I order was great

The Gravel I order was great. I received great freedback from everyone.

June 30, 2026
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Reply from TJ O'Mahony

Hi Christine,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 3 out of 5 stars

I liked the price

I liked the price, the process and all. But, and I have a but. If I were at the shop I would have not chosen some of the fences I have been delivered. There were almost 90 still for sale when I placed the order and I would have expected that whoever picked them would chose those without big holes on some of the slats. I get it that you can have flawless but they could have been better picked. This is why I don’t buy grocery cos I cannot believe that the shop staff would act as I would when choosing the products. Having said that happy with the price.

July 1, 2026
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Reply from TJ O'Mahony

Hi Andrea, thank you for taking the time to leave your feedback and letting us know about your experience. This will be passed onto the branch manager to look into and use to train staff.

Regards,
Patrick

Rated 5 out of 5 stars

All good with reliable and prompt…

All good with reliable and prompt communication

June 24, 2026
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Reply from TJ O'Mahony

Hi Stefan,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Wanted to make change to online order…

Wanted to make change to online order when got there. Helpful and was no trouble

June 30, 2026
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Reply from TJ O'Mahony

Hi Shane,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 1 out of 5 stars

Shocking bad service

Shocking bad service. Hard to resolve. Only received a fraction of the items I bought. Really poor.

July 1, 2026
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Reply from TJ O'Mahony

Hi Enda,

Thank you for taking the time to leave your review and we're sorry to read that you are not happy with the service, can you please provide us with more information so we can look into this for you?

Regards,
Patrick

Rated 5 out of 5 stars
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Jardel,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

I was very happy that you had in stock…

I was very happy that you had in stock an item that was "sold - out"!

Staff was very helpful!

Keep up the good work.

Best regards,

Dan O'Keefe - Bantry

June 30, 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Daniel,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

A1 experience

A1 delivery spot on

June 23, 2026
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Reply from TJ O'Mahony

Hi Peter,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 5 out of 5 stars

Great customer service advice and help

Great customer service advice and help

June 23, 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Amanda & Derek,

Thank you for taking the time to share your feedback regarding our recent on-line order. We’re glad you had a positive experience with us! Thank you for choosing to shop with us.

Regards,

Patrick

Rated 1 out of 5 stars

Very poor service

No confirmation of order received by email. Customer service shocking. When the phone was eventually answered I was told orders take 5-10 working days despite the website stating it is 3-5 days. Then took 6 days for someone to phone back who then confirmed the order would be delivered 2 days later on Wednesday, over 2 weeks since the order was placed. On Wednesday morning I rang to see what time it would be arriving and was told there’s none in stock. I queried this and then after being placed on hold for about 15 minutes they apologized and said it was on the way. Very stressful situation considering I spent nearly €800 on the product.

June 30, 2026
TJ O'Mahony logo

Reply from TJ O'Mahony

Hi Heather,

Thank you for taking the time to leave your review and for providing the feedback. We apologise for the service received. We are going to look into this for you and let the branch know about the feedback.

Regards,
Patrick

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