TLX Reviews 495

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Good quality products , that passed a full checking process with great customer service . And to add a great place to work for … after 2 years of working for TLX electrical I am still learning , I sti... See more

Rated 5 out of 5 stars

Excellent Quality Refurbished Items from T.L.X I purchased refurbished items from T.L.X and I’m extremely pleased with the experience. The items arrived exactly as described and were in excellent... See more

Rated 4 out of 5 stars

I purchased a Garmin vivoactive 5, expecting the battery to last 10 days, but it only managed 2. Anita was incredibly supportive, offered me a discount to make up for it, and was prepared to accept a... See more

Rated 5 out of 5 stars

Amazing company — truly trustworthy! I would highly recommend them. I honestly can’t thank them enough for their excellent service. I can’t stress enough how amazing they were when I had an issue... See more


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4.8

Excellent

TrustScore 5 out of 5

495 reviews

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Rated 5 out of 5 stars

Great Customer Service

Got there in the end after air conditioner arrived missing parts and a broken plug.

Anita at Cheapest Electrical was amazing in getting it all resolved for me. She sent the missing remote and vent pipes the next day. Many thanks to her.

Only issue I have is why were these items missing from the original delivery? May need to tighten up this process to avoid having to contact customer services in the first place.

December 23, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service. MODEL COMPANY

I now buy all my electrical goods from these guys. I have bought multiple items from this business now. Their items are excellent as are their prices. Our recent order was a bread machine which arrived quite badly bashed, which obviously happened during the delivery process. I received seen a very quick response which asked for photographs. I was then promptly offered a full refund or a 50% refund, which I was delighted with. This was at christmas time as well, and I was quite amazed to have closure at this time of the year.
Their customer service is absolutely second to none, and how all businesses should be!
Well done guys, keep it up!

December 23, 2024
Unprompted review
Rated 5 out of 5 stars

Possibly the best customer service…

Possibly the best customer service ever. I ordered a product then found a cheaper price elsewhere due to a cashback offer. CheapestElectrical tried to match the offer but could not, and even commented how good the offer was that I had found and immediately arranged for the return with a collection, at no expense to me. I will honestly use this vendor again whenever possible as this experience has filled me with confidence. Many thanks for getting things right.

December 23, 2024
Unprompted review
Rated 5 out of 5 stars

Happy Customer!

I am delighted with my purchase & the super fast postage! The customer service received from Anita following my purchase has been second to none; I would have absolutely no hesitation in recommending this fantastic company.

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! They are really helpful and am really pleased with the company. Also I have to mention they use a sustainable paper and that really wins me.

December 9, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing company

Absolutely amazing company, can't recommend enough,had to return an item though no fault of theirs but somehow it got lost in the system of delivery company, but this company chased it up with the courier and gave a full refund .no questions asked .
Hope to deal with these again one day went above and beyond to help solve the issues .

December 10, 2024
Unprompted review
Rated 5 out of 5 stars

Cheapest Electrical are a lst class business

Anita on customer service was very patient with me, (well I am 81 and not very savvy with the digital world). I received a very reasonably priced Pure clock/dab/radio, without instructions. Anita guided me to helpful websites to assist me with the operation of the clock, which worked out great, very pleased with it. I will definitely shop Cheapest Electrical again.

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

Had a fault with a hoover I bought 6…

Had a fault with a hoover I bought 6 months ago.The guys were brilliant. Really good communication. I returned the hoover and they fixed and returned it within a week.Really impressed with the service and the communication. Thanks

November 21, 2024
Unprompted review

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