TMDHosting Reviews 1,605

Excellent care and attention.

Carlos is fast and is great about updating me on the status of my support tickets.
Thanks again Carlos!

Rizki was very helpful. I had an issue a DNS integration, I received step-by-step assistance with this issue. It was a great experience.

I've been having trouble with our emails not getting through to some of our customers. The TMD support team decided that the problem might be resolved by migrating our website to a new server. When I opened the ticket, I corresponded with a few different people, all of whom were helpful. When I was ready to pull the trigger and commence migration, I was fortunate to have Yoedhi successfully perform the migration, monitor the DNS propagation and keep me informed along the way. I felt like I was in good hands with this capable individual. I'm happy to report that my site is now fully functional on the new server. I'm very grateful for the talented support team at TMD. I couldn't maintain our nonprofit's website without them.

All my inquiries were politely and successfully responded to and addressed

Tech is highly knowledgeable of the issues and the issues were resolved quite on time..
Though response time could be delayed for some other team member.

Great technical support. Very responsive and quick reaction.

TMD Hosting was a good hosting provider, with knowledgeable support agents who could resolve most issues during a chat. Now, their chat support can't fix anything, just create tickets and ask us to wait for a response. And the responses are usually projecting the issue onto the customer. For example, if you complain about the speed and server downtime, they will tell you that the problem is with your website.
I think it all happened after selling TMD to World Host Group US Inc.

Jansen is genius who fixed our CS-Cart installation problems that we encountered.

Customer support were fantastic and also very patient with me. Thank you Irfan.

Rumen K. provided a great service, he responded promptly and was incredible in understanding my situation and providng a solution.

Appreciate the help Rumen K., and looking forward hosting at TMD in the future.

Exeptional fast reaction! Informed about next steps and ask for when the changes should be don, excellent.
The migration was done in short time and even set required CloudFlare settings.
Thanks to you Syed Ahamed.

We got there at last!

I am using TMD hosting since 2018, its very good service and support. I really appreciate the service which they provide to me.

Thank you TMD team.

I've been with TMD for two years and have had some issues. Knowledge is power and with perseverance, and the help of support teams here, I have managed to work out issues and/or the understanding of the issues. The chat line has always been friendly, Brent helped with my latest questions. He answered what I needed to know. Thank you

Jansen was very responsive, helpful, and quickly fixed my issue over chat.

At first I was interacting with a chatbot, which was OK, but at some point a human intervened, which was great since the issues could be resolved much quicker.

It is said, "There is always room for improvement."
In principle it stands for true.
However, there is a little room as for the people at TMD Hosting to get better since they are always prompt and competent.
So it was my latest experience with Mr. Carlos A. whose professional response sorted out all of my problems for minutes.