I run several sites which i host on TMD. As you know, always you have a situation, wrong button pressed, site stalls, you change some settings and Server error 500 comes up. TMD ALWAYS helped , n... See more
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Review summary
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Company details
Information provided by various external sources
TMDHosting offers fully managed web hosting crafted for superior performance and speed.
Contact info
Orlando, United States
- 1-888-771-5990
- sales@tmdhosting.com
- www.tmdhosting.com
Replied to 26% of negative reviews
Typically replies within 24 hours
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Eng / (Saras)
I had a great experience with Eng. (Saras). She was very clever and professional in handling my request. She listened carefully, understood the issue quickly, and provided me with the best solution in a polite and friendly way. It’s always nice to deal with customer service that makes things easier for the client, and Saras definitely did that. Highly recommended!
"I had an excellent experience with TMD…
"I had an excellent experience with TMD Hosting. Carlos A. was very professional, friendly, and quick to respond. He guided me through the domain transfer process clearly and made everything smooth and stress-free. The response time was perfect, and I truly appreciated his support. Highly recommended!"
The solution with detailed steps from Mr Ibrahim
The solution with detailed steps from Mr Ibrahim is very helpful. Thank you for taking the extra effort to list all the steps clearly.
TMDHosting is the best
When it comes to TMDHosting, set aside their outstanding server speed and uptime, for me it their support and assistance, whenever i needed help or assistance, they are always there to guide me, assist me and even me through.
We’ve had fantastic support from TMD…
We’ve had fantastic support from TMD Hosting—fast, reliable, and always willing to go the extra mile. A special shout-out to Jhan M, who has been incredibly helpful, responsive, and professional throughout. It makes such a difference working with a team that genuinely cares about their customers. Highly recommended!
Thank you Rossy!
Website managing falls under the umbrella of my job. I did not know much about it before starting this job. I have managed ok so far, but without the support of TMD hosting, i would be losing my mind.
They have helped me figure out errors, figure out crashes, and were immensely helpful when migrating servers and helping me diagnose issues.
When i first started this job i was extremely nervous to crash our website. TMD hosting (Rossy Specifically) has helped me immensely and have taken care of any issues i have encountered.
Thank you from the bottom of my heart.
Excellent support!
The thing I like best about TMD Hosting is that a novice like me has access to 24/7 support when an issue arises. The most recent issue with my site was a weird one but Irfina tracked the problem down and corrected it within hours. I would never have been able to figure it out myself. Thanks, TMD!
Fast and efficient answer
Fast and efficient answer. Solved the issue in the first attempt.
Quality company
I have used TMDHosting for about 8 years and have always felt they cared about my account. I've always have had an answer to my questions in a few hours and most of the time in less than an hour. Highly recommend them.
100% uptime is not true
100% finding that support is slow and always needs to be escalated. Then a minimum 5hr turnaround asking for detail that was originally provided and no result. Simple issues are taking more than 24hrs to get resolved.
No where near 100% uptime. My VPS is constantly going down due to excessive server load inspite of us following EVERY recommendation they've offered. It's now atleast weekly that all sites go down. Then a ticket is opened, it gets escalated, a band-aid solution follows and we're back to square one the following week.
This is beyond frustrating so we're now testing alternatives.
Rangga Aditya was super helpful
Rangga Aditya was super helpful! solve my issue very fast.
Athmi helped me with my email SPAM…
Athmi helped me with my email SPAM today...WOW Excellent service...Well done for going the extra mile...
They are very helpful and kind.
customer service very helpful and easy…
customer service very helpful and easy going.
Reliable Hosting Backed by Exceptional Support
Reliable Hosting Backed by Exceptional Support
As a developer, I’ve worked with several hosting providers over the years — but few have matched the consistency, responsiveness, and professionalism of TMD Hosting.
Their support team is truly exceptional. Whether it’s a technical hiccup, a configuration need, or just a clarifying question, they always respond quickly and with real solutions — not just scripted replies. It takes a dedicated team to truly stand behind developers, and TMD Hosting has done exactly that time and time again.
They don’t just provide hosting — they stand on business. And in today’s world, that kind of reliability is rare.
Highly recommended for anyone who values both performance and people.
Great Customer support
I truly appreciate the customer support team for their patience and warm, welcoming attitude. Thank you for the excellent service.
On their game again…
I have used TMD Hosting for a number of years now, and generally have been very impressed with their support and service. There was a dip in getting adequate response for a period recently, but they're on their game again.
Lucy was very helpful!!
Lucy was very helpful, i received top notch customer service today, i'm happy and impressed!
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