Tøjeksperten Reviews 

8,797
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Frederiksberg Store. Nice store, well ordered. We were served by Jacob B, and he was the most patient, friendly and helpful store assistant we have ever had. He explained about the sizing of various b... See more

Company replied

Rated 5 out of 5 stars

Actually I have been as member at this store around 2 year's and I'm glad for this, they have really good and Friendly service especially Karl

Company replied

Rated 3 out of 5 stars

Good clothes, but the spamming is off the charts. Guys, seriously.

Company replied

Rated 5 out of 5 stars

God pris. God kvalitet og hurtig levering. Er i øvrigt glad for bonusordningen.

Company replied

Company details

  1. Men's Clothing Store
  2. Underwear Store

Written by the company

Stort udvalg af Herretøj // Fri fragt v/ 499,- // Gratis retur // 1-2 dages levering // Størrelser fra S-8XL

Fordele hos Tøjeksperten

Written by the company

Gratis levering!
Vi sender alle bestillinger fragtfrit, når du køber for 499,- eller mere på Tøjeksperten.dk.
Byt i alle vores butikker
Du kan bytte og returnere i alle vores +115 butikker landet over. Find en butik nær dig på Tøjeksperten.dk/butikker
Hurtig levering
Vi leverer indenfor 1-2 hverdage. Levering er gratis, når du køber for 499,- eller mere. Vi tilbyder levering til din adresse, til GLS pakkeshops eller til afhentning i en af vores +115 butikker.
Reserver online og hent i butik
På Tøjeksperten.dk kan du reservere varen og afhente samme dag i butikken.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(8,797)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Tøjeksperten logo

Reply from Tøjeksperten

Hej Bente

Mange tak for din anmeldelse.

Dejligt at høre, at leveringen gik som forventet samt at vores produkter lever op til dine forventninger.
Vi sender din positive tilbagemelding videre til vores team.

Med venlig hilsen
Tøjeksperten

Rated 5 out of 5 stars

Super service

February 18, 2021
Unprompted review
Tøjeksperten logo

Reply from Tøjeksperten

Hej

Mange tak for din anmeldelse.

Vi sørger for at give dine rosende ord videre til butikken/vores kundeservice team.

Med venlig hilsen
Tøjeksperten

Rated 5 out of 5 stars

Super service

Super service. Nemt at handle og bytte online. God kvalitet på tøj.

February 8, 2021
Unprompted review
Tøjeksperten logo

Reply from Tøjeksperten

Hej

Mange tak for din anmeldelse.

Vi sender din positive tilbagemelding videre til vores team.

Med venlig hilsen
Tøjeksperten/Wagner

Rated 5 out of 5 stars

Carina was a great help during the…

Carina was a great help during the whole return process. Her reply was received always latest within few hours. She always gave me a precise answer on the current status of my returns, therefore I was never lost during the return procedure. I really appreciate the work of your customer service and this positive experience has to be acknowledged.

October 15, 2019
Unprompted review
Rated 1 out of 5 stars

Worst Communication Ever!

I bought a leather jacket from Tøjeksperten just few minutes before they closed. When I tried it again at home, I found out that the leather smelled so bad. The next day I decided to return it back. One of the silica gel bags (the small bags you find in new clothes) was already torn inside the jacket pocket when I bought it (Which was fine with me). However, when I was returning it back, the guy from Tøjeksperten started to treat me like a criminal and asking with a nasty attitude if I had been enjoying the jacket at the beach as he was emptying the pocket from the silica gel crystals (He thought it was sand).
It was vulgar and rude. And above all, he refused to return the jacket. Very unprofessional!

July 11, 2011
Unprompted review
Tøjeksperten logo

Reply from Tøjeksperten

Dear Saad,

I'm sorry to hear about your experience. Clearly something went wrong between you and our shop staff.

Could you please contact our customer service at kundecenter@tojeksperten.dk

Have a nice day!

Kind regards
Kristian
Tøjeksperten

Rated 5 out of 5 stars

Great shopping experience, from ordering to paying to receiving

I bought some cloths from Tøjexperten, and I was not sure about buying cloths online to begin with. The web site was very easy to navigate, very easy to find the right size, colors etc.
The process was very smooth, and I have received the package right on time, nicely packed, with a small personal note from the person who handled my order.

Very nice experience.

December 20, 2010
Unprompted review
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