Tohfay.com Reviews 68

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Please do not purchase from this website - Problems I faced with a handmade painting: 1. They delivered a poorly made painting as if made by some unprofessional artist 2. The support team does... See more

Rated 1 out of 5 stars

Placed an order for Eid-Al- Fitr 2023. Delivery time: 3 working days. VISA paid. We are now more than a month later, and the delivery still hasn't taken place. Mailed Tohfay.com several times with a s... See more

Rated 4 out of 5 stars

Edit to 4 starts since all my orders are delivered and they responded little late but it happened! Worst customer service I used to have best experience but now they change for bad, my $23... See more

Rated 1 out of 5 stars

Tohfay.com delivers something for sure. But they dont deliver what you pay for . In my last trancsaction they did not even deliver one of the items I had paid for. Further they cannot follow any sspec... See more

Company details

  1. Gift Shop

Information provided by various external sources

Send Gifts to your loved ones in Pakistan... Cakes, Flowers, Qurbani and lots more... Tohfay is the one of the largest online gift portals to send gifts to your loved ones and spread a smile on their beautiful faces. Send Cakes, Flowers, Chocolates, Sw...


Contact info

  • Tarton Fields Circle 10500, 27617, Raleigh, United States

  • www.tohfay.com

1.9

Poor

TrustScore 2 out of 5

68 reviews

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Rated 1 out of 5 stars

Father’s Day gift not delivered

I ordered a gift for Father’s Day on Saturday, it’s Wednesday today, still hasn’t been delivered. I have emailed them twice and even phoned them no reply. Please do no waste your money. Next time I will carefully think about using companies like this.

June 19, 2019
Unprompted review
Rated 1 out of 5 stars

Mothers Day Fiasco

I sent a chiffon suit for my mom on Mothers Day. She got it three days late and was far from what they showed on the website.. it was shocking pink instead of peach and material , the fabric was not chiffon. It was some really bad synthetic material. I complained to gheir customer service. First no one responded. Then an email cane that a ticket has been created . And then thats it. I jeep sending them mails and they dont respond at all. I will never use them again.!!!

May 27, 2019
Unprompted review
Rated 2 out of 5 stars

Worst Service

Worst Service. They can't deliver the parcel on specific date. I ordered Birthday a week before to be deliver on time. When i contacted them they said we will deliver till maximum 7pm and they wasting time since morning and the whole day.Never received the parcel ever. Please stay away from them. They are fake.

May 13, 2019
Unprompted review
Rated 1 out of 5 stars

Worst experience ever

Worst experience ever. I would not recommend anyone to waste their money by using tohfay.com. they are a fraud company . They will charge you for gold ,show you gold and deliver dirt. Theyre delivering Really low quality cheap cakes and flowers.

March 23, 2019
Unprompted review
Rated 1 out of 5 stars

I have noticed Tohfay.com to be overly…

I have noticed Tohfay.com to be overly expensive.
A quick example is dinner at lal qila costs PKR 1,500. Dinner for 3 is naturally PKR 4,500. Tohfay charged me $123 AUD which is almost PKR 12,000. This is absurd.
Back in 2012 I send the same dinner for 3 voucher and the price was $62. In this regards, the price almost doubled with no justification whatsoever.

November 27, 2018
Unprompted review
Rated 1 out of 5 stars

Horrible service !

Horrible service !
I sent a package and paid extra same day charges.
The package was delivered 3 days later ! AND only after repeated complaints, calls and messages. !

The service is absolutely crap and a rip off ! The delivered cake was different from what was ordered, the flower bouquet was NOTHING like it was shown in the picture.
Rubbish service !
Complete waste of time and money !

May 16, 2018
Unprompted review
Rated 1 out of 5 stars

Worst company.Completely untrustworthy.

Worst company.Completely untrustworthy.
I placed an order for mother's day, and to deliver the order on a selected date, they asked for US $2.95 extra, but the order did not arrive on the selected date and the helpline kept misinforming that the order will be delivered, just be patient. It has been 4 days since I placed the order and their online chat agents have stopped replying back. I am planning to dispute the payment I made to them as a FRAUD.

May 15, 2018
Unprompted review

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