Something must’ve changed since the last time I ordered from here. The website is poor. The product description was vague. I was sent something that didn’t match what I was looking for. I asked for a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Item was delivered within just a few days and was packaged extremely well. Big fan of Rock Glass and only wish I could order actual replacement bowls from Rock Glass. I really wish you would change y... See more
Company replied
I’m giving them 3 stars because when I order my MJ mini jig it came with a broken banger & they sent me a new (upgraded) banger no problem buuuutttt I soon found out they are selling the older model t... See more
Company replied
Prompt delivery Quality merchandise Comparatively low price. I received what i ordered, but what I was actually looking for was a 25mm bucket that would fit into my Terp Ready setup. Caveat Emptor... See more
Company details
Written by the company
Toker Supply online head shop offers discreet FREE shipping on all orders! Shop the lowest prices on bongs, dab rigs, glass pipes, vaporizers, dab nails and more!
Contact info
11721, Centerport, United States
- support@tokersupply.com
- www.tokersupply.com
3.3
Average
277 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Great Great products, fast shipping
Great product got here fast with no issue of damaged bongs or glass..
Even had a little surprise in there for me!!!! Little mini bowl I didn't order!!! LOOOOVVEEE ITTTTTTT
November 24, 2022
Reply from Toker Supply ™
Thank you for shopping with us :)
They will scam you
They have 1 picture for universal titanium nails but sell 2 different types. So even on my invoice the one I wanted was pictured but they sent me a completely different one from their website and my invoice. They refused to refund me and let me return it. They are scamming people purposely. Avoid this scam shop.
November 7, 2022
Unprompted review
Reply from Toker Supply ™
Hello,
I'm sorry to hear about the discrepancy in the product you received and the challenges you've faced with our customer service. This is certainly not the experience we aim to provide, and I apologize for any frustration it has caused.
To address this matter, please reach out to our support team at support@tokersupply.com again. Provide them with your order details, explain the situation, and express your dissatisfaction with the product received. They should be able to assist you with finding a suitable resolution, whether it involves a replacement, a refund, or another solution.
We appreciate your feedback, and we want to make things right for you. Thank you for bringing this to our attention, and we apologize for any inconvenience.
Best regards,
Toker Supply Customer Service
COMMUNICATION, cost one star
Would have been 5 stars if I was informed that my 2 items would be shipped separately. First item arrived and said my order was fulfilled. Had to send emails to find out second item was shipped from a different warehouse. I initially thought a mistake was made and I got ripped off. COMMUNICATION
October 12, 2022
Reply from Toker Supply ™
Hello! So sorry for that lack of communication on that! It is for sure something we will fix so no one else experiences that same frustration!
I forgot Wich website this was but I've…
I forgot Wich website this was but I've ordered a bunch of ribs and bangers lately and they have all come fast and reasonably priced great experiences with all... Might even still have some one the way🤷🏼♀️😆🙏💚👌
October 10, 2022
Reply from Toker Supply ™
Glad you keep shopping with us even if you forgot our name lol. We greatly appreciated your business!
Reply from Toker Supply ™
That is what we like to hear! Thank you for shopping with us!
Dab Accessories
I needed a new banger for my rig that had a carb cap and peals. This one fit the bill.
September 29, 2022
Reply from Toker Supply ™
Glad to hear that! Thanks for shopping with us!
You guys stole my money and didn’t ship…
You guys stole my money and didn’t ship out the items. Tracking hasn’t moved in two weeks and you just stopped responding. Give me my money back.
September 28, 2022
Reply from Toker Supply ™
Hello! Something must be wrong, please shoot our support team an email and we will be sure to get this resolved for you! support@tokersupply.com
Reply from Toker Supply ™
Love that hear that, thank you for shopping with us!
Zero complaints
I have ordered from Toker Supply a few times and I’ve never been disappointed. The glass is great quality and orders are shipped promptly.
September 9, 2022
Reply from Toker Supply ™
We really appreciate your repeat business! Glad we can keep making you happy!
Only shipped part of my order
Only shipped part of my order. When I asked about the status I got a passive-aggressive response about it taking 5-10 days to ship since I picked the ‘cheap’ shipping. The item literally says ships next day on the product page, with 5-10days USPS shipping. Now it’s been almost a month and they still haven’t refunded me or shipped my item. I was told they wait 21 business days before they think about a refund! I already got the item from another vendor in 3 days. Shop somewhere else, they don’t care about customers.
August 23, 2022
Reply from Toker Supply ™
Hello,
I apologize for the inconvenience and frustration you've experienced with your order. It's disheartening to hear that the shipping and refund process did not meet your expectations.
To expedite the resolution, please contact our support team at support@tokersupply.com again. Provide them with your order details and express your concerns about the delayed shipping and refund process. They will investigate the situation and work towards a resolution, whether it involves expediting the shipping or initiating the refund process.
We appreciate your feedback, and we want to make things right for you. Thank you for bringing this to our attention, and we apologize for any inconvenience.
Best regards,
Toker Supply Customer Service
Great carb cap
I got the wig wag color carb cap and it sure does work nicely on my basic universal flat top rig.
September 7, 2022
Reply from Toker Supply ™
Thank you for shopping with us :)
Great stuff at great prices!
August 6, 2022
Reply from Toker Supply ™
Thank you for shopping with us :)
It broke in prices before I got it
August 4, 2022
Reply from Toker Supply ™
Hello! If something is damaged during shipping we replace it immediately! Just shoot us an email with pictures!
I ordered a glass bong and it showed up…
I ordered a glass bong and it showed up when it was supposed to. It was not broken.
August 1, 2022
Reply from Toker Supply ™
Thank you for shopping with us :) Glad it arrived safely!
Love the prices and quality of the…
Love the prices and quality of the products. Wish delivery was a lil faster but thats all
July 18, 2022
Reply from Toker Supply ™
We are always improving processes to try and improve shipping times, a lot of times it just out of our control. We really appreciate your business and glad you love the products!
I received a defective product and had…
I received a defective product and had to go through many many days and many emails to get any kind of satisfaction. I sent multiple pictures and videos with y'all didn't bother to look at and kept asking for. Everything about it was a negative experience.
July 13, 2022
Reply from Toker Supply ™
Hello,
I'm sorry to hear about the negative experience you had with a defective product and the challenges you faced in getting it resolved. That is certainly not the level of service we aim to provide, and I apologize for any frustration and inconvenience it has caused.
To ensure your concerns are addressed promptly, please reach out to our support team at support@tokersupply.com once again. Provide them with your order details, reiterate the issues you've encountered, and request assistance in finding a suitable resolution, whether it's a replacement, refund, or another solution.
We appreciate your patience, and we want to make things right for you. Thank you for bringing this to our attention, and we apologize for any inconvenience.
Best regards,
Toker Supply Customer Service
I ordered a gas mask and it came in…
I ordered a gas mask and it came in cracked. I contacted customer service and sent it back but it has been 5 weeks and still no update on my replacement.
June 15, 2022
Reply from Toker Supply ™
Hello! Be sure you are emailing support@tokersupply.com all emails are replied to within 24 hours! If its been longer than that please follow up!
Everything shipped very quickly and was…
Everything shipped very quickly and was in perfect condition when my package arrived, it works great and is exactly what I was looking for
June 2, 2022
Received broken pieces no help, or replacement offers
Received broken pieces and customer service told me to put on a claim through a third party website and it was denied because they didn’t send over the link for almost a month. No additional help since then as apparently customer services looses emails.
May 25, 2022
Unprompted review
Reply from Toker Supply ™
Hello! Be sure you are emailing support@tokersupply.com all emails are replied to within 24 hours! If its been longer than that please follow up!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.