I've spent hard-earned money with Rick and Gary for more than twenty years and in all that time they've supported me in what I've wanted to achieve, never tried to talk down to me when my knowledge wa... See more
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I'm a yank who used Toneworld to import a guitar that's rare in the US. Gary responded to many of my emails within minutes - A feat, considering the 8-hour time difference. A week after the guitar was... See more
I didn't get time to go into the shop in Manchester when I was visiting so decided to try their online delivery service. I already knew which product I was after and their price was amongst the lowest... See more
My search for a decent compressor pedal took me from Switzerland, to the USA, then back to my homeland and indeed homecity of Manchester, UK. Bought the Rothwell Love Squeeze compressor, handmade i... See more
Company details
Information provided by various external sources
Tone World are committed to providing exceptional customer service, we love what we do and aim to give you the best service possible. We have a hassle free returns policy, we want you to be happy with your purchase and will do everything possible to help you find the right product
Contact info
The Flint Glass Works, 64 Jersey Street, M4 6JW, Manchester
- 0161 605 0871
- sales@toneworld.co.uk
- www.toneworld.co.uk
Absolutely amazing experience
Absolutely amazing experience! The staff was friendly, the service was quick, and the food was simply delicious. Will definitely return!
Great service, will definitely use them again!
I didn't get time to go into the shop in Manchester when I was visiting so decided to try their online delivery service. I already knew which product I was after and their price was amongst the lowest listed on the net. Ordering online was simple, next day delivery, the product arrived really well wrapped and in perfect condition. Great job guys, I've no hesitation in recommending you, cheers!
Effortless and straightforward. Thank you
I will gladly buy some quality gear from you again thanks.
Excellent service, kept me informed throughout dispatch .
The service was first class. It was my first experience of ordering on line, so was quite nervous about the order, as it was a Christmas present. I had emails from them throughout , from receiving the order to dispatch. Received by first class post in three days, including the weekend ! Excellent ! Would certainly order from them again. Thank you.
A good website but a little complicatied to buy a gift voucher from abroad
The website, as the shop, is very attractive but it was a little confusing buying a gift voucher from aboad with someone from accounts asking me to give the bank authorisation code (which had already been given in order for me to make the purxchase ...). the only other criticism is that the currency converter online doesn't seem to function very well whjen you actually buy the gift voucher, the price is given in pounds for the same amount of euros that we'd asked for. Otherwsise, I hope that we won't have any trouble using the gift voucher online. I'm sure that the staff will be helpful.
Very Good service,
I bought a second hand Boss keely pedal and it arrived quickly and in a well packed parcel and very good working condition I will defiantly shop here again.
Excellent and prompt service
First time that I've used Toneworld and the service was excellent from ordering through to delivery.
Happy as can be!
Really good service, great price. Had the product in my hand within 24h, can’t fault any part of the purchase process.
Emailed to let me know it was back in stock, ordered it, had it the next day, free delivery.
I was recommended the Germ Drive overdrive pedal by a friend who'd also bought it from ToneWorld. It was out of stock so I filled in a form to be notified when it was available, which I was. I ordered it and it arrived the next day, free delivery.
Ordered on Friday received on Monday in excellent working order!
I wouldn't necessarily ordinarily buy a guitar blind but it was a Martin and therefore quality was assured but what was really good was though I didn't request next day delivery the guitar arrived very soon after I'd ordered it….excellent service...
Great quality,easy purchase.
Took an online punt for an Eric Johnson strat.No need to worry,guitar is brilliant and the guys at Toneworld actually take pride in what they do.I will look at Toneworld first for any other online purchases,great to deal with.
Many thanks
Dave Arthur
Super fast and reliable service! Thanks!
I've ordered from Toneworld two times. I live in Denmark and the packages arrived both times faster than many webshops in Denmark would be able to.
superb ltd edition wah!!
very very pleased with this little gem of a find at tone world! will return for more tasty wares!! great price lovely item .thank you!
Simply brilliant
I bought an Yamaha amp from toneworld at 2.30 pm and it was delivered before 5pm the next day. Great
Slow to respond to emails. Some requests for information were never answered.
I gather that the shop is better than their on-line presence.

Reply from Tone World
experts on the ball
Quick and first class service would use again.thanks guys.Steve
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