Tonic Surgery Reviews 

885
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and caring staff, noting that doctors and nurses provide exceptional guidance and personal attention throughout their entire medical journey. People also appreciate the brilliant aftercare packages and regular check-ins, which make patients feel thoroughly looked after, valued, and continually reassured. Though some customers initially felt nervous, scared, or vulnerable about the upcoming surgery and traveling post-operation, they quickly discovered that the comprehensive support network made a huge difference. Reviewers emphasize how responsive the admin and medical teams are when answering questions, ensuring everyone feels completely secure.

What people talk about most

Staff

Clients share positive opinions on staff, noting that the entire team is professional, caring, and supportive... See more

Service

People report positive experiences with service, noting that the entire journey is smooth and well-managed... See more

Customer service

Consumers find customer service to be exceptionally positive, praising the continuous care and dedication.... See more

Product

Customers had positive experiences with product, noting life-changing results and significant weight loss... See more

Customer communications

Users describe positive interactions with contact, highlighting responsive and supportive communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a gastric sleeve with tonic surgery on 2023 with Mr Alkhafaff and my experience from beginning to now has been fabulous. I was very well looked after by Mr Alkhafaff and nurses at The Alexandra... See more

Rated 5 out of 5 stars

I was originally contemplating going abroad for weight loss surgery, purely due to cost, but felt vulnerable about travelling post-surgery and fearful that the NHS wouldn't pick up any post-operativ... See more

Rated 5 out of 5 stars

I has gastric sleeve with Tonic in January 2022. From the initial enquiry, I felt at ease ad there was never any pressure to proceed, purely supportive conversations. Everything was handled sensit... See more

Rated 5 out of 5 stars

Excellent experience from day 1. Well laid out framework, I got to choose my surgeon. Post-op care was second to none! Daily calls for the first week, then after that I could easily reach out by email... See more

Company replied


Company details

  1. Weight Loss Service
  2. Plastic Surgery Clinic

About Tonic Surgery

Written by the company

Ashley Lost 15 Stone

We are a specialist private weight loss centre dedicated to #GivingBackLives.

Treatment Options 

At Tonic we offer a wide range of Weight Loss Surgery procedures performed by leading Bariatric Surgeons at private clinics across the UK. We specialise in all aspects of weight loss surgery such as Gastric Band Surgery, Gastric Sleeve Surgery, Gastric Balloon Surgery & Gastric Bypass Surgery. 

Your options can be discussed with our experts to help you decide which would be the best procedure for you and your lifestyle.

Premium Aftercare

We also offer a 5-year aftercare package which includes support from personal trainers, dieticians, on-call nurses and psychotherapists. The package also includes a Gym Group 30-day Membership and Vitajab B12 Injections.

We pride ourselves in providing the most comprehensive support package around you after your procedure. Weight loss surgery itself is simply a tool to help you lose weight. Our aftercare team work with you to make sure this is as effective as possible in your weight loss journey. Tonic are the only provider to offer their Premium 2-5 Year Aftercare service to ensure you get the results you desire and deserve from your procedure.


Finance Options Available

Tonic offer flexible finance plans, subject to status. Visit our website for more details.


Contact info

4.9

Excellent

TrustScore 5 out of 5

885 reviews

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4.9

All reviews

(885)

132 reviews in the last 12 months

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Rated 5 out of 5 stars

Tonic have been fantastic had my…

Tonic have been fantastic had my gastric sleeve at Luton and the staff are amazing
Especially the surgical team
The room wasn’t great but everything else fantastic
Would recommend

March 22, 2026
Unprompted review
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Reply from Tonic Surgery

Thank you so much for taking the time to leave us a review and for recommending Tonic.

We're delighted to hear that you had such a positive experience with your gastric sleeve journey and that our team, particularly the surgical team, made you feel so well cared for. Your kind words will mean a great deal to everyone involved.

We also appreciate your honest feedback regarding your room. Patient feedback is incredibly valuable to us, and we'll ensure your comments are shared with the hospital as part of our ongoing commitment to improving the patient experience.

Thank you once again for placing your trust in Tonic

Tonic Team

Rated 5 out of 5 stars

I cannot fault Tonic at any point

I cannot fault Tonic at any point, the whole experience has been amazing, from the day of booking until after surgery they have kept me informed on every step of my journey, the surgeon Dr Adamo in London was so great and put me at ease. The after care was brilliant and you couldn’t ask for better. If you ever think about using Tonic for your surgery then you will be in safe hands.. the after care is amazing

March 5, 2026
Unprompted review
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Reply from Tonic Surgery

Thank you so much for your wonderful review and for trusting Tonic with your weight loss journey.

We're delighted to hear that you felt supported and well informed from the moment you booked your surgery right through to your recovery. We'll be sure to pass your kind words on to Mr Marco Adamo and the rest of the team, who will be thrilled to know they helped make your experience such a positive one.

It's especially rewarding to hear that our aftercare stood out to you. We believe that our support shouldn't end after surgery, and we're proud to continue walking alongside our patients as they achieve their goals.

Thank you again for your recommendation.

Tonic Team

Rated 5 out of 5 stars

Tonic, Gastric Sleeve!

Couldn't be happier with my decision to go with Tonic. The team have been nothing but supportive not just at the beginning but since surgery too, my results have been incredible. I had my gastric sleeve at Luton hospital and cannot recommend enough!

January 17, 2026
Unprompted review
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Reply from Tonic Surgery

Thank you so much for your fantastic review!

We're absolutely delighted to hear that choosing Tonic has been one of the best decisions you've made. Knowing that you've felt supported not only before your surgery but throughout your recovery is exactly what we strive to achieve for every patient.

It's wonderful to hear that your gastric sleeve journey at Luton Hospital has been such a success and that you're already seeing incredible results. Your kind recommendation means the world to our entire team.

Thank you once again for placing your trust in Tonic. We look forward to continuing to support you throughout your journey and wish you every continued success in achieving your goals.

Tonic Team

Rated 5 out of 5 stars

Just the Best Experience

I did a lot of research before I decided on Tonic. What did it for me was the aftercare package and follow up. I had my operation on March 20th and the "journey" so far has been faultless.
From my first consultation with Mr Maddock and the pre op, I have found ALL members of the team so helpful, informative and polite, willing to help always.
On operation day I had a fabulous room and clinical staff were amazing, honestly I cannot say one thing negative. I was discharged making sure I had meds(all explained to me) and discharge papers.
After day 3 I had no pain and pain meds were a thing of the past, I was up and downstairs every day. I received a daily telephone call with the nurse which was great for any niggles. by the end of week 2 the dietician was calling, and still is now (week 6).
The one greatest benefit is to my health, the knee pain I had been in for 2 years and on pain meds every day just went! That in itself was amazing. My asthma wheeze has now gone and I am sleeping better than I have in years.
You have to be in the right frame of mind to have surgery and I thought long and hard (for 2 years) but when you are sure then definitely go for it.
I was expecting my cravings to be there still but in all honesty they have gone. At work I am surrounded by cakes,chocs and biccies all day and it honestly doesn't bother me.
Advice, well everyone had a different journey and I can only comment on my experience but one thing I would say is do the liver shrinking to the letter! its very important.
I am sure I may have blips and questions but I know I can pick up the telephone and speak to the Tonic Team.
Oh I had a Gastric Sleeve

Julie Mayall

March 20, 2026
Unprompted review
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Reply from Tonic Surgery

Julie, thank you so much for taking the time to write such a detailed and heartfelt review.

It means a great deal to us that, after so much research and careful consideration, you chose Tonic because of our aftercare. We firmly believe that surgery is only one part of the journey, and providing ongoing support before, during and long after your procedure is something we're incredibly passionate about.

We're delighted to hear that Mr Madhok, our nursing team, dietitians and the hospital staff all helped make your experience such a positive one. Even more rewarding is hearing how dramatically your health has improved. To know that your knee pain has resolved, your asthma symptoms have eased and you're finally sleeping better is exactly the kind of life-changing outcome we strive to help our patients achieve.

Thank you also for sharing such honest and practical advice for others considering surgery. Every patient's journey is unique, and your words will undoubtedly help reassure those taking their first steps.

It has been a privilege to be part of your journey, Julie. Congratulations on everything you've achieved so far, and remember that we'll continue to be here for you whenever you need us. We wish you every continued success and happiness for the future. 💙

Tonic Team

Rated 5 out of 5 stars

The tonic team were fantastic

The tonic team were fantastic. I had my surgery August 2024 at Nuffield in Leeds and haven't looked back since. I'm 8 stone 4 pounds down and I have been weight lifting. I feel stronger and more confident. I'm even the first up dancing at any event, something I would have never have done. I totally recommend.

April 9, 2026
Unprompted review
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Reply from Tonic Surgery

What an amazing achievement, losing 8 stone 4 pounds is something to be incredibly proud of! It's wonderful to hear that your journey has not only transformed your health but also your confidence. Reading that you're now weightlifting, feeling stronger than ever, and even the first one on the dance floor really made us smile!

We're delighted that your experience with our team and your surgery in Leeds was such a positive one, and we're honoured to have been part of your journey. Stories like yours are an inspiration to others who may be considering taking that first step.

Thank you once again for your kind recommendation and for trusting Tonic with your care. We wish you continued success, good health and plenty more dancing!

Tonic Team

Rated 5 out of 5 stars

Changing my life and life is now worth living

When first phoning Tonic a lady called Lydia spoke to me explaining how Tonic could help me and she was so understanding never pushy. She then asked if i would like to speak to a surgeo n. Wow. Told i had an illness not my fault. When i decided my choice there was a cancellation and i went to London and had amazing treatment. I have no family and made the change all on my own. Always someone on the end of tge phone. Support was second to none. Never felt i was on my own. I was over 17 stone. Now 9 stone 8lbs after 3 years in September. My life is amazing now. Size 8 to 10 never alter and go on holiday and my time isnt thinking about food. Swimming walking enjoying my life. My life is great now at 67 years. Should have done it earlier. Dping the Brighton Marathon next week and did last year. I have worked with it as it is a tool and i go to the gym regular. And always listenered to all the Tonic Team for advice. Thank you Tonic. Xx

April 2, 2026
Unprompted review
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Reply from Tonic Surgery

Thank you so much for sharing your truly inspiring story.

Reading how your life has changed over the past three years is incredibly moving. To hear that you've gone from 17 stone to 9 stone 8lbs, regained your confidence, enjoy holidays without food dominating your thoughts, and are now taking on events like the Brighton Marathon is nothing short of remarkable.

We'll be sure to pass your lovely words on to Lydia, who will be delighted to know she helped make those very first conversations feel supportive and reassuring. Knowing that you always felt there was someone at the end of the phone and that you never felt alone throughout your journey is exactly the experience we strive to provide every patient.

Your attitude is also an inspiration. As you've said so perfectly, surgery is a tool, and your commitment to following the advice, staying active and embracing a healthier lifestyle has helped you achieve such incredible results.

Thank you for trusting Tonic with your journey. We are so proud to have been part of your transformation and wish you the very best of luck in the Brighton Marathon,we'll all be cheering you on! 💙

Tonic Team

Rated 5 out of 5 stars

Tonic weight loss.

I got weight loss surgery from Tonic nearly 4 years ago. From start to finish the service was superb. Dr Awad was amazing. I haven't had any issues or concerns at all. The Tonic team were and are incredible. The private hospital in Birmingham was fantastic. I've lost 6 1/5 stones so far and feel great. No more jount pains. No more diabetes and a lot more confidence. In fact, I recommend Tonic to my brother and sister in law and they had the surgery too and are very happy. All in all, I'm really happy and glad I went with Tonic weight loss.

June 28, 2025
Unprompted review
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Reply from Tonic Surgery

Thank you so much for taking the time to share your experience, especially almost four years after your surgery.

It's wonderful to hear that your journey with Tonic has continued to have such a positive impact on your life. Losing over 6½ stone is an incredible achievement, but hearing that your joint pain has gone, your diabetes has resolved, and your confidence has grown is even more rewarding.

We'll be sure to pass your kind words on to Mr Awad and the rest of the team, who will be delighted to know they helped make your experience such a positive one. It also means a great deal that you had enough confidence in us to recommend Tonic to your brother and sister-in-law. There is no greater compliment than a recommendation from one family member to another.

Thank you once again for placing your trust in Tonic. We wish you and your family continued health, happiness and success, and remember that we're always here if you ever need us

Tonic Team

Rated 5 out of 5 stars

Never abandoned!

This company is clearly a quality business. Even though they have a large Client base, I was made to feel as though they were with me every step of the way. From the beginning of the LRD, through the surgery (29/1/26) and afterwards, I have been looked after. The Tonic team, the surgeon and recently Harry on the physio side have been there and kept in regular contact. I can't recommend them enough and I would give them 6 stars.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Would 100% recommend Tonic

Would 100% recommend tonic! I had a gastric bypass back in January 2026 and I have no regrets. When I first phoned the adviser was helpful and not pushy. Mr Dexter phoned me the next day and did a consultation and was very informative and helped me make a decision. The op went great I was well looked after at Leeds Nuffield and then you can not
Fault the aftercare there when ever you need them. I am so glad I went with Tonic

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Tonic - bloody brilliant!

6 weeks post op and the whole experience from the start has been amazing.
My surgery got delayed 12 months due to health issues but Tonic supported me throughout that time.
Definitely recommend they give you the whole package and support to change your life!

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve had such a fantastic experience…

I’ve had such a fantastic experience with Tonic Surgery that I wanted to share a review for anyone considering them.

From the very first phone call through to my operation and the months of support afterwards, the entire journey has been phenomenal. The hospital staff, surgeon, dietitian, PT, and nurses have all been incredibly supportive and genuinely caring.

In the first few weeks after surgery they contacted me daily to check in, which made such a difference during recovery. Even now, five months post-op, I still receive regular calls to see how I’m doing and to make sure everything is on track.

The app is also brilliant for tracking progress and staying accountable. Harry, the PT, is especially amazing — he’s very active on social media and runs weekly live chats on Facebook, sends helpful emails, and is always available through WhatsApp. You can tell he truly cares and is there to support you 100%.

I honestly can’t rave enough about Tonic Surgery. The level of care and ongoing support has exceeded all my expectations, and I’m so grateful for the whole team.

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Gastric Sleeve and over 50 years old

I have recently had a gastric sleeve and would highly recommend anyone considering bariatric surgery to have a chat with the Tonic team.

Tonic really do go that extra mile to assure their customers are satisfied and looked after.

I am feeling so positive and have amazing support from Tonic’s aftercare team.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

My gastric sleeve journey

I cannot recommend Tonic Weight Loss highly enough. From the very first interaction through to my aftercare following gastric sleeve surgery, the entire experience was professional, supportive, and incredibly well organized.

My journey started with the initial enquiry, and I was immediately impressed by how responsive and informative the team was. Every question I had was answered clearly and patiently, and I never once felt rushed or like I was asking too much. They took the time to explain the entire process in detail, including the procedure itself, the preparation required, expected outcomes, and recovery. This level of transparency made me feel confident that I was in safe hands from the very beginning.

The communication throughout the booking process was excellent. The team made everything straightforward and stress-free, guiding me through each step and helping arrange the surgery dates efficiently. The pricing was also very reasonable and clearly explained upfront, with no hidden surprises, which was something I really appreciated when making such an important decision.

Before the operation, I had the opportunity to speak directly with the surgeon. This consultation was incredibly reassuring. The surgeon was knowledgeable, approachable, and took the time to address all of my questions and concerns in detail. I left that conversation feeling fully informed and confident about moving forward with the gastric sleeve procedure.

The organisation around the surgery itself was seamless. From coordinating travel and admission to ensuring I knew exactly what to expect on the day, everything was handled professionally and smoothly. The whole experience felt well managed and patient-focused, which really helped reduce any nerves I had beforehand.

What truly sets Tonic Weight Loss apart, however, is the aftercare. The support didn’t stop once the surgery was done. The follow-up care has been outstanding, with continued guidance, regular check-ins, and reassurance whenever needed. Knowing that the team is still there to support you throughout the recovery and weight loss journey makes a huge difference.

Overall, my experience with Tonic Weight Loss has been exceptional. The professionalism, communication, organisation, and genuine care shown by the entire team made this life-changing procedure a positive and empowering experience. If you are considering weight loss surgery and want a company that truly supports you every step of the way, I would highly recommend them.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Super helpful

Super helpful, great support, surgeons are amazing, the team that you have around you are amazing... I would definitely use again and tell people to use this company epic customer service lush xx

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you to Professor Al-Khafaf and Team

Thank you to Professor Al-Khafaf and the team for giving me my life back! I cannot thank you enough for your kindness and compassion. I had my gastric sleeve September 2024. The surgery went perfectly, and I had very little discomfort.

I am healthier, more energetic, and more confident than I have been in years. The aftercare has been fantastic—regular check-ins with the after care team made all the difference.

The entire experience was very professional, well-organized, and smooth from start to finish. I only wish I had done this sooner.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Information was clear, instructions clear. Every member of staff I have had contact with have been helpful and responsive. The aftercare so far has been excellent - regular phone calls from dietitian, nursing team and personal trainer.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Weight loss surgery

It took me 2 years to finally take the step and have a gastric sleeve. I spoke to Lydia from Tonic a few times and she was so understanding, she discussed everything from.. what is involved, how the day would run, the surgeons, cost and the amazing after care. I decided the week before Christmas that I was going to go ahead and my surgery was on the 12th January 2026. Before my surgery I spoke to the surgeon, dietician, psychotherapist and PT. They were all soo lovely and I felt that they cared and that I wasn’t ’just another patient’. The care is person centred and I was fully informed about every step. They were always on the other end of the phone or email if I needed any advice.
The day of the surgery went smoothly.Mr Dexter was lovely, so calm and relaxed which helped my nerves. I had my surgery in the afternoon on the Monday and I was discharged by dinner time on the Tuesday. I had check ins every day by the aftercare nurse who was lovely and I felt so supported.
The aftercare with tonic is just AMAZING! the aftercare was one of the main reasons I chose tonic. Yes it is tough physically for a few days but having weight loss surgery is a mental battle. Having to change your habits and not being able to turn to food when you want too is hard but the aftercare team has made it soo much easier. I am 6 weeks post op and I am starting to feel better in myself, my confidence is slowly but surely growing. I am 33lbs down from the start of my liver reduction diet and I can’t wait for the future.
Thank you tonic for helping me get my life back and bringing Lauren back!!

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Life changing!

Tonic have been amazing and held my hand through every point. I am almost 5 months and am less than half a stone fromy goal weight, almost 5 stone off in 4 months!
Thank you to everyone involved!

October 4, 2025
Unprompted review

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