Tonic Surgery Reviews 

885
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and caring staff, noting that doctors and nurses provide exceptional guidance and personal attention throughout their entire medical journey. People also appreciate the brilliant aftercare packages and regular check-ins, which make patients feel thoroughly looked after, valued, and continually reassured. Though some customers initially felt nervous, scared, or vulnerable about the upcoming surgery and traveling post-operation, they quickly discovered that the comprehensive support network made a huge difference. Reviewers emphasize how responsive the admin and medical teams are when answering questions, ensuring everyone feels completely secure.

What people talk about most

Staff

Clients share positive opinions on staff, noting that the entire team is professional, caring, and supportive... See more

Service

People report positive experiences with service, noting that the entire journey is smooth and well-managed... See more

Customer service

Consumers find customer service to be exceptionally positive, praising the continuous care and dedication.... See more

Product

Customers had positive experiences with product, noting life-changing results and significant weight loss... See more

Customer communications

Users describe positive interactions with contact, highlighting responsive and supportive communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a gastric sleeve with tonic surgery on 2023 with Mr Alkhafaff and my experience from beginning to now has been fabulous. I was very well looked after by Mr Alkhafaff and nurses at The Alexandra... See more

Rated 5 out of 5 stars

I was originally contemplating going abroad for weight loss surgery, purely due to cost, but felt vulnerable about travelling post-surgery and fearful that the NHS wouldn't pick up any post-operativ... See more

Rated 5 out of 5 stars

I has gastric sleeve with Tonic in January 2022. From the initial enquiry, I felt at ease ad there was never any pressure to proceed, purely supportive conversations. Everything was handled sensit... See more

Rated 5 out of 5 stars

Excellent experience from day 1. Well laid out framework, I got to choose my surgeon. Post-op care was second to none! Daily calls for the first week, then after that I could easily reach out by email... See more

Company replied


Company details

  1. Weight Loss Service
  2. Plastic Surgery Clinic

About Tonic Surgery

Written by the company

Ashley Lost 15 Stone

We are a specialist private weight loss centre dedicated to #GivingBackLives.

Treatment Options 

At Tonic we offer a wide range of Weight Loss Surgery procedures performed by leading Bariatric Surgeons at private clinics across the UK. We specialise in all aspects of weight loss surgery such as Gastric Band Surgery, Gastric Sleeve Surgery, Gastric Balloon Surgery & Gastric Bypass Surgery. 

Your options can be discussed with our experts to help you decide which would be the best procedure for you and your lifestyle.

Premium Aftercare

We also offer a 5-year aftercare package which includes support from personal trainers, dieticians, on-call nurses and psychotherapists. The package also includes a Gym Group 30-day Membership and Vitajab B12 Injections.

We pride ourselves in providing the most comprehensive support package around you after your procedure. Weight loss surgery itself is simply a tool to help you lose weight. Our aftercare team work with you to make sure this is as effective as possible in your weight loss journey. Tonic are the only provider to offer their Premium 2-5 Year Aftercare service to ensure you get the results you desire and deserve from your procedure.


Finance Options Available

Tonic offer flexible finance plans, subject to status. Visit our website for more details.


Contact info

4.9

Excellent

TrustScore 5 out of 5

885 reviews

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4.9

All reviews

(885)

132 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely amazing survive

Absolutely amazing survive, the team where so supportive and offered all the information I needed before the procedure and since have checked in on me very regularly!

October 31, 2024
Unprompted review
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Reply from Tonic Surgery

Thank you so much for your lovely review.

We’re really pleased to hear you felt fully informed before your procedure and well supported afterwards with regular check-ins, that’s exactly the kind of experience we want every patient to have.

Warmest wishes,
The Tonic Team

Rated 5 out of 5 stars

i had my gastric sleeve in june 2021 my…

i had my gastric sleeve in june 2021 my starting weight was 29. 8 stone the last 4 years have been life changing Tonic have been there through all of it with whatever help and advice i needed Mr Awad my surgeon saved my life i owe him and Tonic everything i would encourage anyone who’s thinking about surgery to contact Tonic up my last weigh in thus week i’m 3 lb off losing 18 stone

October 26, 2025
Unprompted review
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Reply from Tonic Surgery

Thank you so much for sharing your journey , your review is incredibly powerful.

Going from 29.8 stone to nearly 18 stone lost is an extraordinary achievement, and you should be unbelievably proud of yourself. We’re honoured that you feel Tonic and Mr Awad have been there for you throughout the last four years – that kind of long-term support is exactly what we want every patient to experience.

Hearing you say it’s been life changing and that you’d encourage others to contact Tonic genuinely means the world to us.

Warmest wishes,
The Tonic Team

Rated 5 out of 5 stars

Fantastic and caring team

Fantastic and caring team, making sure i am well throughout my journey to a healthy place

October 22, 2025
Unprompted review
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Reply from Tonic Surgery

Thank you so much for your kind words.

We’re really glad to hear you feel well supported and cared for throughout your journey, helping you move towards a healthier, happier place is exactly what we’re here for.

We’re proud to be part of your story and we’re here whenever you need us. 💛

Warmest wishes,
The Tonic Team

Rated 5 out of 5 stars

The whole team are amazing

From the first phone phone call enquiring to now (6 weeks post-op, gastric by-pass) I cannot fault Tonic. Everyone has been fantastic, answering all my questions, listening to me, reassuring me that I’m doing good and giving me all the advice, information and support I need! Thank you all so much

September 8, 2025
Unprompted review
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Reply from Tonic Surgery

Thank you so much for taking the time to share this.

It’s fantastic to hear that from your very first enquiry call through to 6 weeks post–gastric bypass, you’ve felt listened to, reassured and properly supported. That combination of clear advice, information and emotional support is exactly what we want every patient to experience.

We’re so pleased to be part of your journey and we’re here for you as you continue to recover and move forward. 💛

Warmest wishes,
The Tonic Team

Rated 5 out of 5 stars

Excellent care

From the initial consultation, to two years later- the care has been outstanding.
I would highly recommend Tonic weight loss surgery- my only regret is not having it sooner as it’s completely changed my life for the better

November 1, 2024
Unprompted review
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Reply from Tonic Surgery

Thank you so much for your lovely review.

It’s fantastic to hear that from your initial consultation right through to two years later, you’ve consistently felt so well cared for. Knowing that it’s completely changed your life for the better and that your only regret is not doing it sooner, means a great deal to us.

Warmest wishes,
The Tonic Team

Rated 5 out of 5 stars

I would recommend Tonic to anyone who…

I would recommend Tonic to anyone who is thinking about weight loss surgery. I had my surgery on 26/07/2025. I have received an outstanding service from the first phone call to them to this day. They really do care about their patients. The whole team are just brilliant, Mr Sherif Awad was my surgeon at Derby Royal Hospital, he was amazing along with all the hospital staff. I have lost 32kg in just over 12 weeks and have now reversed my diabetes. I feel fantastic. The Tonic journey continues and the support is still there. Thank you so much to everyone in the team.

October 20, 2025
Unprompted review
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Reply from Tonic Surgery

Thank you so much for sharing your experience and for recommending us so highly.

It’s brilliant to hear that from your very first phone call through to now, you’ve consistently felt so well looked after and genuinely cared for by the whole team. We’re delighted you had such a positive experience with Mr Sherif Awad and the staff at Derby Royal Hospital.

Losing 32kg in just over 12 weeks and reversing your diabetes is an incredible achievement – you should be extremely proud of yourself. Hearing that you feel fantastic and that your Tonic journey is continuing with ongoing support is exactly what we hope for.

We’re honoured to be part of your story and we’re here for you every step of the way. 💛

Warmest wishes,
The Tonic Team

Rated 5 out of 5 stars

Outstanding Ongoing Support

All the staff at Tonic have been absolutely amazing with their support. I’m now 18 months post–gastric sleeve, and they continue to check in on me regularly to see if I need any help. They also provide useful resources and links to support my journey. Their ongoing care and commitment have truly made a difference, and I couldn’t be more grateful.

October 15, 2025
Unprompted review
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Reply from Tonic Surgery

Thank you so much for your lovely review.

It’s fantastic to hear that 18 months after your gastric sleeve you’re still feeling supported and checked in on – that ongoing care is exactly what we want every patient to experience. We’re really glad the regular contact, resources and links have been genuinely helpful for you along the way.

We’re very proud to be part of your journey and we’re always here if you need us. 💛

Warmest wishes,
The Tonic Team

Rated 5 out of 5 stars

Life changing experience

My surgery has been life changing.
My surgeon Mr Adamo was amazing, the nurses including Rebecca, Dietitian Abir, Harry fitness coach have all been great.
I would 100% recommend Tonic if you are struggling with your health and just want to start living again

October 14, 2025
Unprompted review
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Reply from Tonic Surgery

Thank you so much for your lovely review, we’re absolutely delighted to hear how life-changing your journey has been. 🌟

We’ll make sure to pass your kind words on to Mr Adamo, Rebecca, Abir, and Harry, they’ll be thrilled to know they’ve made such a positive difference. At Tonic, we truly believe that surgery is just the first step, and it’s the support, care, and guidance that follow which help our patients reclaim their health and start living life to the fullest again.

Thank you for recommending us and congratulations on taking such a powerful step for yourself. We’re honoured to be part of your journey. 💛

The Tonic Team

Rated 5 out of 5 stars

Gastric Sleeve with Tonic Surgery – Life-Changing!

After returning from holiday feeling bloated and fed up with years of yo-yo dieting, I reached out to Tonic Surgery. I didn’t have a huge amount of weight to lose, but I wanted to feel like me again. I’d tried everything from fad diets, injections, fasting, but nothing stuck.

Tonic responded quickly and sent me all the information I needed to make an informed decision. I had a follow-up consultation with Dr Awad, and my husband joined to understand the process too. If you're in a relationship, it’s important to involve your partner, they’ll have questions and concerns, and Tonic made sure we both felt reassured.

Once I decided to go ahead, everything moved smoothly. The pre-op checks at Derby Hospital were thorough and friendly, and the Saturday surgery on 31st May 25 was seamless. From the moment I arrived to the moment I left, I felt cared for and informed. The team explained everything in detail and their professionalism was outstanding.

The aftercare has been just as impressive. Rebecca, the Tonic nurse, has been incredibly supportive and always available when I’ve needed guidance. Lisa, the dietician, is knowledgeable and kind and her advice has been invaluable.

One of the unexpected highlights has been the Facebook community. It’s empowering to see others’ journeys, share struggles and wins, and know you’re not alone. The fact that Tonic staff actively engage in the group makes it even more special.

I had the Gastric Sleeve surgery and I feel amazing. If you’re considering weight loss surgery, I wholeheartedly recommend booking a consultation with Tonic. It’s not just a procedure, it’s a pathway to feeling like yourself again. Truly life-changing.
Thank you Tonic!

May 31, 2025
Unprompted review
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Reply from Tonic Surgery

Thank you so much for taking the time to share such a detailed and thoughtful review, we’re absolutely over the moon to hear how transformative your experience has been. 🌟

It’s wonderful to know that from your very first conversation with us, through to your consultation with Mr Awad, surgery day, and now your ongoing aftercare with Rebecca and Lisa, you felt supported, informed, and cared for every step of the way. That’s exactly what The Tonic Method is all about, combining world-class surgery with exceptional, lifelong support so you can achieve results that truly last.

We’re also so pleased you’re finding value in our patient community. Sharing the journey, the wins, the challenges, and everything in between, makes the experience even more powerful, and we’re proud to be part of that with you.

Thank you again for recommending us and for trusting Tonic to help you feel like you again. We’re so excited to see what’s next for you on this new chapter. 💛

The Tonic Team

Rated 5 out of 5 stars

Tonic have been so brilliant with me in…

Tonic have been so brilliant with me in particular my coordinator Melissa. I reached out almost 2 years ago originally and Melissa has always been so happy to give me any guidance and support and has been so patient until I was ready. I decided to book the beginning of September and advised I wanted a speedy date. Melissa rallied around late at night to reserve me an available slot. She's always so responsive and helpful. The rest of the team are brilliant too. My bariatric nurse called the day after my release from hospital and was thorough giving great advice and I'm looking forward to making use of their psychiatric post operative support to be the most successful I can be post op! Would recommend Tonic to everyone.

October 8, 2025
Unprompted review
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Reply from Tonic Surgery

We’re truly delighted to hear how positive your experience has been with us! 💛

Melissa, will be thrilled to know how much her support has meant to you. At Tonic, we understand that this journey starts long before surgery day, and having someone walk alongside you every step of the way makes all the difference, from that very first conversation to securing the right surgery date and beyond.

We’re also so pleased you’ve already felt the benefits of our aftercare, from your bariatric nurse follow-up to the ongoing psychological support that’s designed to help you succeed long-term. Surgery is just one part of the process; the right guidance afterwards is what turns weight loss into a lasting lifestyle change.

We’re honoured to be part of your journey and can’t wait to see all the incredible milestones you’ll achieve ahead. ✨

The Tonic Team

Rated 5 out of 5 stars

My whole experience was amazing

My whole experience was amazing. Great, professional company. Really caring for its patients

October 7, 2024
Unprompted review
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Reply from Tonic Surgery

Thank you so much for your kind words, we’re so happy to hear you had such an amazing experience with us!

Thank you again for choosing Tonic, we wish you continued success on this exciting new chapter. ✨

The Tonic Team

Rated 5 out of 5 stars

Exceptional support and guidance from start to finish

Melissa was incredibly friendly, professional, and supportive from our very first interaction. She immediately put me at ease and helped me feel confident about the major, life-changing decision I was making. Throughout the entire process, she was patient, knowledgeable, and always available to answer my questions promptly. Her communication was excellent, and she went above and beyond to ensure I felt informed and supported every step of the way. Melissa’s flexibility and genuine care made what could have been a stressful experience feel smooth and positive. I couldn’t have asked for a better person to guide me through this journey. Thank you Melissa, so much 🥰 xx

May 26, 2025
Unprompted review
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Reply from Tonic Surgery

Thank you so much for such a thoughtful and heartfelt review, we’re absolutely delighted to hear how supported and confident you felt throughout your journey. 💛

Choosing weight loss surgery is a life-changing decision, and it means the world to us to know that Melissa and the wider Tonic team made that experience such a positive one for you. Thank you again for putting your trust in us, we’re so excited to see all that you’ll achieve ahead. ✨

The Tonic Team

Rated 5 out of 5 stars

Tailored support right from initial…

Tailored support right from initial enquiry to post operation. The team at tonic are all very accommodating and friendly. I have someone to reach out too at any point should I have any questions. So far they have done everything that they promised.

August 21, 2025
Unprompted review
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Reply from Tonic Surgery

Thank you so much for sharing your experience , we’re so pleased to hear how well-supported you’ve felt throughout your journey with us.

At Tonic, we believe that weight loss surgery is just the beginning — it’s the ongoing, tailored support that truly transforms lives. From your very first enquiry through to post-op recovery and beyond, our team is here to guide, reassure, and answer your questions every step of the way.

It’s wonderful to know that everything has matched your expectations so far, and we’ll continue to be here whenever you need us as you move forward on this journey. Thank you again for choosing Tonic, we’re honoured to be part of your transformation. ✨
The Tonic Team

Rated 5 out of 5 stars

Amazing support before, during and after

I had my gastric bypass on the 8th of September through Tonic in Salford. From the first message of interest to now has been amazing. All the professionals keeping in contact and supporting me through my journey, I cannot fault any of the team. I am so excited for my future and reaching my goals!

September 8, 2025
Unprompted review
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Reply from Tonic Surgery

Thank you so much for your wonderful review and congratulations on taking such a huge, life-changing step!

We’re thrilled to hear that your experience from the very first enquiry right through to surgery day and beyond has been so positive. Our whole team is passionate about making sure every patient feels supported, informed, and cared for at every stage of their journey, before, during, and long after surgery.

It’s amazing to hear how excited you are for the future, and we’ll be right here cheering you on as you work towards your goals. Thank you again for choosing Tonic, we’re honoured to be part of this next chapter with you.

The Tonic Team

Rated 5 out of 5 stars

This surgery has changed my life

This surgery has changed my life. The support and ongoing care they have provided throughout the process has been outstanding and honestly life changing. This was a huge decision to make and the team didn’t pressure me, they gave me all of the information and let me make the decision independently. I will forever be so very grateful. ,

April 5, 2025
Unprompted review
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Reply from Tonic Surgery

Thank you so much for your kind words.

Making the decision to have weight loss surgery is deeply personal and often life-defining, so it means a great deal to us to hear that you felt fully supported, informed, and never pressured at any point. That’s exactly what we strive for, to empower our patients with all the knowledge and care they need to make the decision that’s right for them.

We’re thrilled to know how transformative this experience has been for you, and our team will continue to be here to support you every step of the way. Thank you for choosing Tonic, we’re so excited to see all the incredible things the future holds for you.

The Tonic Team

Rated 5 out of 5 stars

Completely Life changing

I had my surgery in November 2023 and it was managed professionally and efficiently.
My surgeon was Mr Simon Dexter and he put my mind at rest and explained everything to me beforehand.
I was extremely nervous as I have never had surgery before, but needn't have worried. The hospital in Leeds was amazing and my surgery went without a hitch.
The Tonic team were in touch from day 1 giving me advice and hand holding me whilst I got to grips with my body post surgery and the dietician was a huge help with assisting me in the first few weeks post surgery when you feel that you will never be able to eat normally again - spoiler alert - you can!

I had consistent weight loss over the next 18 months , helped by joining a gym as soon as I got the ok from my surgeon.
I started training with a PT every week and in September 2025 I completed a Deadly Dozen fitness race at the age of 52. I have also signed up for my first Hyrox!
I have lost 7 stone 5 pounds, gone from a size 22 to a 12 and don't have any loose skin thanks to the weight training.

Absolutely changed my life and can't thank the Tonic team and Mr Dexter enough.

November 18, 2024
Unprompted review
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Reply from Tonic Surgery

Thank you so much for sharing your incredible story, what an inspiring journey!

We’re over the moon to hear how transformative this experience has been for you, and it’s wonderful to know that Mr. Simon Dexter and the team were able to put you at ease and guide you with care and confidence through every step of the process. It’s completely normal to feel nervous before surgery, especially when it’s your first but your results show just how life-changing taking that leap can be.

Your dedication since surgery is truly remarkable, from consistent weight loss and strength training to completing fitness races and signing up for your first Hyrox! Stories like yours remind us that surgery is just the start; it’s the ongoing support, lifestyle changes, and determination afterwards that create lasting transformation.

Congratulations on everything you’ve achieved so far, we’re honoured to have been part of your journey and can’t wait to see where it takes you next.

The Tonic Team

Rated 5 out of 5 stars

I have nothing but amazing things to…

I have nothing but amazing things to say, I had my surgery in August 2024 & it was the best decision I could have made & have now reached my weight loss target. I had support and conversations even during my decision process, and then even more amazing support during and after surgery. They have kept in contact throughout each step & checked in with me on a regular basis, I would 100% recommend.

September 30, 2024
Unprompted review
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Reply from Tonic Surgery

Thank you so much for your lovely review and congratulations on reaching your weight loss target!

We’re absolutely delighted to hear how positive your experience has been from start to finish. From those first conversations while you were still deciding, through surgery day and into your ongoing aftercare, our goal is always to make sure you feel supported, informed, and never alone on your journey.

It’s wonderful to know that our regular check-ins and continued contact have made a real difference, that’s the heart of The Tonic Method: world-class surgery paired with exceptional support to help you achieve and maintain your goals long term.

Thank you for recommending us and well done again on everything you’ve achieved so far. The best is yet to come!

The Tonic Team

Rated 5 out of 5 stars

I had my gastric sleeve with TONIC on…

I had my gastric sleeve with TONIC on 18th September 2025 and although not much time has passed, I can honestly say I am beyond impressed. My first point of contact was with my Patient Co-ordinator Melissa, who answered every question I had, calmed my fears and guided me every step of the way until surgery day. To say I felt supported is an understatement. My surgeon Mr Adamo again clearly informed me of what to expect and was lovely to meet in person. The abundance of information that I received from Tonic left me in no doubt how to manage each stage of my journey and 3 weeks after LRD and 11 days post surgery, I have lost 12kg, which feels amazing. My only regret in this whole process is that I didn’t do this sooner!! I highly recommend TONIC to anyone considering weight loss surgery.

September 18, 2025
Unprompted review
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Reply from Tonic Surgery

Thank you so much for your wonderful review and congratulations on such an incredible start to your journey!

It’s fantastic to hear how supported and reassured you felt from your very first conversation with Melissa right through to meeting Mr Adamo and undergoing surgery. We know how big a decision this is, so making sure you feel informed, confident, and cared for at every step is always our top priority.

Losing 12kg in such a short time is an amazing achievement — and just the beginning of all the positive changes ahead. We often hear patients say their only regret is not doing it sooner, and we’re so glad you trusted us to be part of this transformation with you.

Thank you for recommending Tonic, we’re excited to continue supporting you as you reach every milestone on this new chapter. ✨

The Tonic Team

Rated 5 out of 5 stars

I had a great experience

I have nothing but good things to say about my experience with Tonic. Right from the first contact they were very helpful and upfront about everything. I was given all the information I needed to choose the right procedure and hospital and even surgeon. They even evaluated me psychologically to make sure I would be able to cope.
The operation went brilliantly, and I had absolutely none of the problems or side effects that some people have.
Tonic were in contact with me every day for the first week and gradually tailed it down to once a month. There is a five year support system that gives me access to nutritional , mental health and exercise advice and I can contact Tonic themselves with any questions I have. There is even a Facebook support group.
I am very glad I chose Tonic and would recommend to anyone looking to have bariatric surgery.
(At the other end of the scale,14 months after being referred to the nhs ....my file has yet to be even looked at.)

September 30, 2024
Unprompted review
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Reply from Tonic Surgery

Thank you so much for your fantastic review, we’re thrilled to hear how positive your experience with Tonic has been from start to finish. 💛

It’s wonderful to know that you felt fully informed and supported at every stage, from choosing the right procedure and surgeon, to the psychological assessment and comprehensive aftercare. Our goal is always to ensure our patients feel prepared, confident, and cared for before, during, and long after surgery.

We’re so pleased your operation went smoothly and that our ongoing support, including nutritional, psychological, and fitness guidance, plus access to our patient community, has been so valuable. That long-term care is at the heart of The Tonic Method, and it’s what helps our patients achieve results that truly last.

We’re so proud of everything you’ve achieved so far and we’re excited to keep supporting you every step of the way.

The Tonic Team

Rated 5 out of 5 stars

Booking in was easy with Tonic

Booking in was easy with Tonic. I talked to people who understood how I felt and they could offer me real life experience into what to expect. This made me feel confident and knew that the aftercare provided would help me succeed.

I had a consultation with my consultant Mr Awad who was very knowledgeable and made me feel at ease. He was able to answer my questions and was able to give me all the information I needed to feel comfortable with the procedure and more importantly expectations after surgery.

When I got to the hospital, everything was professional and I felt looked after. I had my surgery August 2025, so it’s still early days for me. The aftercare so far has been great. No question is a stupid question and the team are very easy to contact.

My only personal regret is not doing this sooner.

August 2, 2025
Unprompted review
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Reply from Tonic Surgery

we’re so pleased to hear how positive your experience with us has been so far.

It’s wonderful to know that from your very first conversations with the team, you felt understood, supported, and confident about taking this step. We believe lived experience and honest guidance are vital in helping patients feel fully prepared and we’re glad this helped you feel at ease.

We’ll be sure to pass on your kind words to Mr Awad, who will be delighted to hear how much his knowledge and reassurance meant to you. And we’re thrilled that you’re already finding our aftercare team so responsive and helpful, that ongoing support is a huge part of The Tonic Method and key to long-term success.

You’re still in the early days, and there’s so much more to look forward to, we’re excited to be by your side every step of the way. And you’re not alone in wishing you’d done this sooner, it’s one of the things we hear most often!

The Tonic Team

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