Tool Academy is my go-to for tools. Great pricing, fast shipping, and a solid selection you don’t always find elsewhere. What really stands out is the service. You can tell it’s a family-run business... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had a few questions regarding my order and they were answered quick and clearly. That same order was delivered fast and without any issues. They stock everything you would find at your big box hardwar... See more
Company replied
Very well done. Staff was very helpful with assisting me during my online issue to help me correcting the problem I was having with ordering my purchase. Delivery was super fast, prices was fantastic,... See more
I looked for an epoxy product online, called the guys at the store who took the time to describe the product to me and make a recommendation for my application. I then immediately placed the order onl... See more
Company replied
Company details
- #1 of 3 best companies in Construction Machine Dealer
Written by the company
Since 1989, Tool Academy has been a trusted partner for contractors and trades professionals across the GTA and beyond. Founded by brothers Enzo and Claudio, what began as a small family business has grown into one of Canada’s leading construction supply destinations—offering expert service, professional-grade tools, and fast global shipping to over 20 countries. Enzo and Claudio’s vision remains the same: to serve every customer like family.
Contact info
42 Goodmark Place, Unit #2, M9W 6S2, Etobicoke, Canada
- (416) 674-1800
- info@toolacademy.com
- www.toolacademy.com
4.8
Excellent
277 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dewalt caulking gun
I received my product exactly when they said I would, speedy service and quality products.
July 23, 2025
Reply from Tool Academy
Hi John,
Thanks for taking the time to leave a review. We really appreciate the support and are glad everything came through as expected.
– Christian
Reply from Tool Academy
Hi JD,
Thanks for taking the time to leave a review. We really appreciate the support and are glad you had a good experience with our team.
– Christian
Reply from Tool Academy
Hi Ian,
Thanks for taking the time to leave a review. We really appreciate the support and are glad everything worked out for you.
– Christian
Do not hesitate to buy from them!
Perfect transaction, great customer service. Thank you!
July 17, 2025
Reply from Tool Academy
Hi Brandon,
Thanks for taking the time to leave a review. We really appreciate the support and are glad everything went smoothly.
– Christian
Reply from Tool Academy
Hi Daniel,
Thanks for taking the time to leave a review. We really appreciate the support and are glad you’re happy with your purchase.
– Christian
Ordered Grinding wheels
Ordered Grinding wheels. Good quality, good price, and fast shipping.
July 7, 2025
Reply from Tool Academy
Hi there,
Thanks for taking the time to leave a review. We really appreciate the support and are glad everything went smoothly for you.
– Christian
Great prices, great service
Ordered an item online.
Received both an automated confirmation and a email confirmation from a member of the staff.
July 10, 2025
Reply from Tool Academy
Hi John,
Thanks for taking the time to leave a review. We really appreciate the support and are glad everything was clear and straightforward along the way.
– Christian
This guys have a newest tools and great…
This guys have a newest tools and great price!
June 25, 2025
Reply from Tool Academy
Hi Vasyl,
Thanks for taking the time to leave a review. We really appreciate the support and are glad you had a good experience with us.
– Christian
Great prices and customer service.
June 10, 2025
Reply from Tool Academy
Hi Nandan,
Thanks for taking the time to leave a review. We really appreciate the support and are glad you had a good experience with us.
– Christian
It's amazing I'll buy all my tools from…
It's amazing I'll buy all my tools from tool academy thanks
June 8, 2025
Reply from Tool Academy
Hi Mohammad,
Thanks for taking the time to leave a review. We really appreciate the trust and support — it means a lot to us.
– Christian
Reply from Tool Academy
Hi Jo,
Thanks for taking the time to leave a review. We really appreciate the support and are glad you’re happy with your purchase.
– Christian
Best price
Best price, great shipping options, delivery was on time and went perfectly smoothly. Would recommend without hesitation.
June 1, 2025
Reply from Tool Academy
Thank you so much for the fantastic review! We're thrilled to hear everything went smoothly and that you were happy with the price, shipping, and delivery. We truly appreciate your recommendation and look forward to helping you again in the future!
Reply from Tool Academy
Thanks a ton for the kind words and the 100% recommendation! We're glad you had a great experience and that our pricing met your expectations. Hope to serve you again soon!
They had the exact part we needed
They had the exact part we needed for our tool and shipped it out in a timely manner.
May 13, 2025
Reply from Tool Academy
Thanks for the great review! Don’t hesitate to reach out if you need anything else!
Great service and product, expensive shipping
They had the product i needed to solve my problem !
Fast shipping, but expensive
May 12, 2025
Reply from Tool Academy
Thanks for the feedback! We're happy we had the product you needed and that it arrived quickly. We appreciate the note on pricing—always striving to offer the best value possible. Let us know if we can help again!
Want to return a product
Want to return a product
And no respond still waiting for answer
May 13, 2025
Reply from Tool Academy
Hi Benoit,
We’re sorry to hear you felt the need to leave this review. However, we’d like to clarify that your message was responded to promptly, and we provided detailed instructions on how to return the item you ordered.
We always strive to support our customers quickly and thoroughly, even in cases where the item was ordered incorrectly. If there's anything else you need from us, we're more than happy to help — just reach out directly and we’ll make sure you're taken care of.
Thank you,
Christian
Reply from Tool Academy
Appreciate the kind words Troy!
Reply from Tool Academy
Top-tier customer service is what we strive for! Thank you Kristen!
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