Tool Academy is my go-to for tools. Great pricing, fast shipping, and a solid selection you don’t always find elsewhere. What really stands out is the service. You can tell it’s a family-run business... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had a few questions regarding my order and they were answered quick and clearly. That same order was delivered fast and without any issues. They stock everything you would find at your big box hardwar... See more
Company replied
Very well done. Staff was very helpful with assisting me during my online issue to help me correcting the problem I was having with ordering my purchase. Delivery was super fast, prices was fantastic,... See more
I looked for an epoxy product online, called the guys at the store who took the time to describe the product to me and make a recommendation for my application. I then immediately placed the order onl... See more
Company replied
Company details
- #1 of 3 best companies in Construction Machine Dealer
Written by the company
Since 1989, Tool Academy has been a trusted partner for contractors and trades professionals across the GTA and beyond. Founded by brothers Enzo and Claudio, what began as a small family business has grown into one of Canada’s leading construction supply destinations—offering expert service, professional-grade tools, and fast global shipping to over 20 countries. Enzo and Claudio’s vision remains the same: to serve every customer like family.
Contact info
42 Goodmark Place, Unit #2, M9W 6S2, Etobicoke, Canada
- (416) 674-1800
- info@toolacademy.com
- www.toolacademy.com
4.8
Excellent
277 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Place for All Your Tile Needs
Large selection, great prices, and even better staff. Will be visiting again.
March 16, 2026
Reply from Tool Academy
The staff shoutout hits different hahah! We'll pass that along! See you next time 🙌
- Christian
Friendly staff and a great overall…
Friendly staff and a great overall experience. I’m really happy with my purchase—the price was lower than anywhere else. I also love supporting local businesses.
March 16, 2026
Reply from Tool Academy
This genuinely made our day. We've been a local family business since 1989, and that's exactly the kind of support that keeps us going. We'll always make sure you're getting the best price — that's a promise.
- Christian
Reply from Tool Academy
Really appreciate the kind words! Quick responses are something we take seriously so glad that came through. Hope to serve you again soon.
- Christian
Reply from Tool Academy
Thank you so much for the great review!
- Christian
Reply from Tool Academy
That's the goal every time. We try to turn orders around as fast as possible, so nothing sits around waiting. Appreciate you taking the time to leave a review!
- Christian
Fantastic service every time at Tool…
Fantastic service every time at Tool Academy. The staff are extremely knowledgeable, helpful, and always make the experience a great one. They consistently go above and beyond to make sure customers get exactly what they need. Highly recommend this place if you’re looking for great service and people who truly care about their customers!
March 16, 2026
Unprompted review
Reply from Tool Academy
This is the kind of review we share with the whole team. They work really hard, and it means a lot to know it doesn't go unnoticed. We genuinely care about every person who walks through our doors, and we'll keep showing up that way. Thank you so much for the kind words.
- Christian
Great Service from Tool Academy
Website was easy to navigate. They had what I was looking for. Easy to finalize the order. Super fast shipping. Will o business with again.
March 12, 2026
Reply from Tool Academy
Hi Serge, thank you so much for the kind words! We're thrilled to hear the website made it easy to find what you needed and that your order arrived quickly. We look forward to serving you again!
— Christian
The products arrived on time however im…
The products arrived on time however im disappointed that they did not come in their own packaging box from Milwaukee with instruction manuals.
March 10, 2026
Reply from Tool Academy
Hi Domenic, thank you for the feedback and we're glad to hear your order arrived on time!
We do want to clarify that all of our products are 100% brand new. To keep our prices as competitive as possible, we source certain items — like Milwaukee chargers — by breaking them out of combo kits. This allows us to pass the savings on to our customers rather than charging combo kit pricing for individual pieces.
That said, we completely understand that receiving a product without its original retail box and manual can be unexpected, and we appreciate you bringing it to our attention. Please don't hesitate to reach out to us directly and we'd be happy to help with any questions about your purchase!
Reply from Tool Academy
Thank you so much, Mark! We really appreciate you taking the time to leave us a review. Knowing that your order arrived quickly and that you're happy with the quality means a lot to us. We look forward to serving you again soon!
- Christian
Cheapest price around
Cheapest price around , High quality tool , Very fast processing and shipping
Trouble free purchase , would buy again from Tool Academy
March 5, 2026
Reply from Tool Academy
Thank you, Brian! That's exactly the experience we strive to deliver — great prices, quality tools, and a smooth process from start to finish. We'll be here whenever you're ready for your next purchase!
- Christian
I’m extremely satisfied 100%
February 15, 2026
Reply from Tool Academy
That's what we love to hear, Max! 100% satisfied is the goal every time. We appreciate the support and look forward to serving you again!
- Christian
Excellent service
At the time of purchase, I received the best price offer here. Delivery to Winnipeg was fast and without any issues.
February 23, 2026
Reply from Tool Academy
Thank you, Roman! We're glad we could offer you the best price and get your order all the way to Winnipeg quickly and without a hitch. We appreciate you choosing Tool Academy and hope to serve you again!
- Christian
Good price on Dewalt tools !
Good price, quick delivery and website easy to navigate !! Will buy again !
February 26, 2026
Reply from Tool Academy
Thank you, Gary! We're happy to hear you found a great deal on DeWalt and that everything from browsing to delivery was smooth. We carry a wide selection of DeWalt tools so there's plenty more to explore! Thanks again.
- Christian
Fast and Friendly Service
Fast and Friendly Service! A very good experience.
I would recommend to family and friends. Grazie!
February 20, 2026
Reply from Tool Academy
Grazie, Dan! 🙏 We really appreciate the kind words and the recommendation means the world to us. We're glad you had a great experience and we'd love to welcome your family and friends whenever they're ready. See you next time!
- Christian
By far my favourite tool store in Canada
By far my favourite tool store in Canada! I buy from a lot of different tool stores/hardware stores and the staff, it’s the fastest delivery I have ever experienced and I have ordered from them a bunch of times! I always get my order in under 48 hours unless I order on a Sunday morning then it’s delivered in under 72 hours.
They also have better prices than all of the other tool stores! They don’t have as much selection as say atlas or federated or kms but they’ve got everything you need even if your a tool addict like myself lol.
I highly advise buying your tools from tool academy, you will not regret it! Best part is they don’t write items are in stock and then they go on back order for weeks to months like the atlas, federated, ultimate and lots of other tool/hardware stores.
The staff answers extremely fast and with a crazy high amount of details organized perfectly!
This is my new go to tool store when ever I want anything
February 14, 2026
Reply from Tool Academy
This genuinely made our day! Reviews like yours are exactly why we pour so much into what we do, so thank you for taking the time to share such a detailed and thoughtful experience.
We've always believed that fast, reliable fulfillment is non-negotiable — if you're a tradesperson or a tool enthusiast, you shouldn't have to wait around wondering where your order is. Knowing that you're consistently receiving your orders on time tells us that our team is doing exactly what we set out to do.
You're right that we may not carry the sheer volume of SKUs that some of the bigger players do, but we'd rather carry what we know, stand behind what we sell, and make sure it's actually in stock when it says it is. That's something we take seriously and will never compromise on.
And the "tool addict" comment — we completely get it, and honestly, we're here for it! 😄
You've been an incredible customer, Stone, and we truly appreciate your loyalty and your trust in us. Can't wait to help you with your next order!
- Christian
Reply from Tool Academy
Thank you so much for the kind words! We're proud of the team we've built here at Tool Academy and it's always great to hear that it shows. We hope to serve you again soon!
- Christian
Love this store!
Love this store. No miss no fuss. Great knowledge, selection and customer service. Where the pros go!
February 17, 2026
Reply from Tool Academy
"Where the pros go" — we might have to put that on a shirt, Scotty! 😄 Thank you so much for the love. See you next time!
- Christian
Reply from Tool Academy
Thank you, Rajinder! We're really glad to hear that. We hope to serve you again soon!
- Christian
Smooth online shopping experience
Smooth online shopping experience: responsive customer support, great prices and quick shipping/good packaging. Check these guys first before you go to your usual online stores.
January 14, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.