Passed around a few times within head office, spoke to a gentleman who was very rude and gave up on the conversation and said, "in fact" and then hung up. Simply Disgusting, Shameful behaviour!
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Next time when purchasing any DIY tool/equipment from a local tool shop and it's not available, but they can ordered it for you by using Toolbank, then don't. I say this because after ordering an item... See more
Unprofessional to say the least. Literally months to answer emails, and when they do, there pomposity is unrivalled.
I order a steam cleaner from Toolbank and was amazed when it arrived the next day! They said it would but past experience from other stores hs really disappointed me.If you want an appliance,these guy... See more
Company details
Contact info
Galleon Boulevard, DA2 6QE, Dartford , United Kingdom
- 0800 977 4242
- review@toolbank.com
- www.toolbank.com
Excellent Service
Very pleased with the product and would recommend to all my friends. Many thanks to all concerned.
June 4, 2011
Unprompted review
Faultless Service.
I order a steam cleaner from Toolbank and was amazed when it arrived the next day! They said it would but past experience from other stores hs really disappointed me.If you want an appliance,these guys are the most efficient I have come across!
June 4, 2011
Unprompted review
the right goods at the right price in the right time
I found the experience of shopping with Toolbank to be well worth-while and wouldnot hesitate to use them again.
June 4, 2011
Unprompted review
customer focused
I bought a B&D steam mop and the boss loved it to bits but thought it should have a spare pad to help with the different times its used and washed so rang toolbank for spare ones coming next week and will be sent off right away.. sorted thanks
June 3, 2011
Unprompted review
Excellent service from start to finish
The box of two faithfull block planes were excellent, did not take too much work to tune them up and the shaving came off as sweet as a nut both with the grain and end grain.
Would reccommend these to anyone.
BUT like all tools they do need tuning up to your own requirements.
June 3, 2011
Unprompted review
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