I had bought a Black & Decker battery jigsaw from Homebase in their closing down sale. Battery didn't work & turned out to be from 2021. Tooled-up advertised the exact new genuine replacement at a s... See more
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Review summary
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Company details
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Tooled-Up are the online arm of Lee Industrial which was established in 1976. We stock a huge range of tools and accessories including hand tools, power tools, garden tools, automotive tools, plumbing tools and work wear. Browse here for further product information and availability, or to buy now.
Contact info
78 Suez Road, EN3 7PS, Brimsdown
- 0844 335 3902
- sales@tooled-up.com
- www.tooled-up.com
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Several Orders
On several orders delivery has been prompt and I was kept well informed over the process. In 1 instance a damage item was quickly replaced.
I ordered a saw on the website
I ordered a saw on the website, very impressed with the service, fast delivery and a great price, would highly recommend
This is the first time I have used…
This is the first time I have used Tooled-Up. I found their price for my item to be very competetive and their service to be first class. They kept me updated from the moment I placed my order to when it was delivered. Without doubt I would highly recommend this company.
First class customer service
Purchased an Einhell cordless chainsaw. Very pleased with the item which arrived two days after ordering which was great as I’m in the Scottish Highlands and items can take a while to be delivered.
The item had a 15% discount which made it great value. Unfortunately I clicked straight to PayPal and the opportunity to apply the discount code at checkout was not available.
I emailed customer services and the next day 15% was refunded back to PayPal. Absolutely first class customer service. I would highly recommend and definately buy from them again.
Shredder…
The garden shredder I ordered arrived with a broken wheel but Tooled Up quickly responded when I contacted them and sent a replacement wheel. Much appreciated.
Good value and excellent service
Really good value, really helpful with excellent comms and service. Must use again.
Item not wrapped appropriately
I ordered a garden rake, and paid slightly more for a good make. The bottom of the rake was well wrapped, the pole however was not protected at all. The rake had a 5 inch deep scrape to the top of the handle. Not impressed. Customer services were very efficient with emailed response offering £5 discount, which I accepted. I will not buy from tooled up again sadly, as I would not trust for the item to be delivered in good condition.
Excellent value and very quick…
Excellent value and very quick dispatch. Great job.
Came very promptly and really pleased…
Came very promptly and really pleased with the product
Fast dispatch
Fast dispatch, genuine product with a 3 year guarantee. Happy with everything.
Great price and very prompt delivery…
Great price and very prompt delivery service would certainly order from this company again based on my experience
Excellent online experience
We've used the online service many times and always excellent. There's a good range of products at competitive prices. Order and delivery communication is spot on. Thank you
The Bosch strimmer is an excellent tool…
The Bosch strimmer is an excellent tool and the service we received from Tooledup was good old fashioned customers service which is second to none. Thank you. Great job.
Always responsive customer service
Supply-chain problems meant my order took a lot longer to arrive than expected. But customer service was always responsive whenever I wrote for an update, and I was delighted with my tools when they finally did arrive.
Excellent service and price.
Decent Experience
Ordered a Long Reach Hedge Trimmer on 20/07/2025 not realising Stock may not be available for perhaps 9 days (that was my fault). However item was despatched on 25/07/2025 and arrived by courier on 28/07/2025. With the 15% Einhell Discount applied, it came competitively priced. Nearly forgot to Register the Item within 30 days to take advantage of the Extended Warranty.
Brilliant service.
Brilliant service. I ordered a battery chainsaw and it arrived the next day with a few freebies that were part of the deal.
I will definitely use them again..
Bosch Rotak cordless lawnmower
Old Bosch cordless lawnmower had expired. Didn't need the charger or battery. Google search I found Tooled-up who were able to supply with quick delivery
Superb!!
Superb, first class service. Almost like buying from a shop!!
Never before have I bought anything online and been kept so informed and all this with a next day delivery!!
Good choice of products at good prices
Good choice of products at good prices. Delivery a little slower than other companies but they were excellent at keeping you updated on the exact stage of your order.
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