Great experience from placing my order, confirmation, updates and delivery. These sturdy heavy duty shelves are so easy to assemble as I'm a returning customer. If you don't want to have to get tools... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Superb company. Best price around. Excellent service and communication. Obviously run by humans not robots and good ones at that. The item arrived early and beautifully packed. The address label invoi... See more
What a helpful company! Daniel really tried to find a solution to my problem, offered helpful, honest advice and always been prompt and courteous. It’s refreshing to work with people like this, can... See more
Good price, prompt shipping from vendor, although DHL were dreadful two aborted deliveries with lies about ‘sorry we missed you’ the three changes of delivery days and times. (Luckily not urgent)... See more
Company replied
Company details
Information provided by various external sources
Originally established in Wigan, Lancashire, in 1963, we are one of the UK's leading independent stockists and distributors of high quality professional hand and power tools, storage equipment and power tool accessories, supplying to professional building and construction tradespeople as well as the keen DIY enthusiast. We stock a range of high quality, competitively priced professional products that include the market leading brands, such as; Bosch, Dewalt, Makita, Hitachi, Metabo, Stihl, Imex, Stanley, and Numatic to name a few. Our approachable, highly knowledgeable and proficient staff have many years of combined service within the company and can offer unrivalled expertise when it comes to helping you decide upon which products are right for you.
Contact info
62 Darlington Street East, WN1 3AT, Wigan, United Kingdom
- 03330 043777
- customerservices@toolstoreuk.co.uk
- www.toolstoreuk.co.uk
4.7
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant
Brilliant. Great prices. Very fast dispatch and next day delivery to boot. Very impressed.
May 27, 2023
Reply from ToolStore UK
Dear Tom
Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.
Reply from ToolStore UK
Dear Dale
Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.
My 1st experience with Toolstore and I…
My 1st experience with Toolstore and I can say best prices online by far, speedy delivery, top company and with out doubt will buy all my tools from in future, Thank you so much for 1 great service, look forward to many more purchases.
Thank you Toolstore
May 28, 2023
Reply from ToolStore UK
Dear Martin
It is great to read from your comments that your experience of our service, goods and delivery on your recent purchase, was such a positive one and you felt worthy of a five star rating. Our team is always happy to assist with any queries you may have and we look forward to you shopping with us again.
good product and fast shipment
May 28, 2023
Reply from ToolStore UK
Dear King
Thank you very much for taking the time to leave us a great review. We are glad that you're happy with your purchase and our service. Thank you for choosing Tool Store UK for your purchase. We hope to get the opportunity to assist you again.
Excellent service
Excellent service, my order was sent by a reliable carrier and arrived on time and undamaged
May 28, 2023
Reply from ToolStore UK
Dear Mr P Mathers
We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.
Good service
May 28, 2023
Reply from ToolStore UK
Dear Beverley
Thank you for leaving us a 5 star review! We hope to get the opportunity to supply to you again in the future.
ToolStore UK has a good selection of…
ToolStore UK has a good selection of tools from most of the main manufacturers which are competitively priced. Ordering is a breeze and delivery is quick too, via DPD.
May 27, 2023
Reply from ToolStore UK
Dear Jeremy
Thank you for taking the time to leave us a great review and 5 star rating. Our team works hard to offer quality goods at a great price and we are very glad you found just what you needed at the right price. Thank you for choosing us for your purchase.
Excellent service and delivery
May 27, 2023
Reply from ToolStore UK
Dear Bruce
We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.
Value for money
Not only the price but cost and speed of delivery was excellent
The on line shopping was easy and fully informative
May 26, 2023
Reply from ToolStore UK
Dear Shaun
Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.
This branded item I bought was the…
This branded item I bought was the lowest price online and the high street. Will definitely be using them again.
May 26, 2023
Reply from ToolStore UK
Dear R Hayton
Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.
Reply from ToolStore UK
Dear Customer
We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.
Grsat service will use again
May 26, 2023
Reply from ToolStore UK
Dear Dave
Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.
Good service had the merchandise…
Good service had the merchandise available.
Would use this trader again and recommend.
May 25, 2023
Reply from ToolStore UK
Dear PHM
It is great to read from your comments that your experience of our service was such a positive one and you felt worthy of a five star rating. Our team is always happy to assist with any queries you may have and we look forward to you shopping with us again.
The tool box I ordered arrived…
The tool box I ordered arrived promptly, in condition and well packed
May 28, 2023
Reply from ToolStore UK
Dear Mike
We strive to provide a fast and efficient service for all our valued customers and we are very pleased to read from your review that this was your experience. We hope you will keep us in mind for any of your future requirements.
Definitely use this company agsin
Definitely use this company agsin. Good prices.quick and easy delivery. Kept me informed all the way.
May 25, 2023
Reply from ToolStore UK
Dear Ricardo
It is great to read from your comments that your experience of our service was such a positive one and you felt worthy of a five star rating. Our team is always happy to assist with any queries you may have and we look forward to you shopping with us again.
I bought a Makita lawnmower
I bought a Makita lawnmower. It was cheaper than Amazon and was a considerably quicker delivery than Amazon. I had two questions before I placed my order. Telephone call pick up by ToolStore was very quick. My two questions were knowledgeably answered. Ordering online was a simple and easy process. Delivery was exactly as promised. An altogether pleasant buying experience.
May 26, 2023
Unprompted review
Reply from ToolStore UK
Dear Martin
We're really pleased to read from your comments that our team members could assist you with your query and that you are pleased with your delivery and our service. We hope to get the opportunity to assist you again in the future.
Toolstore delivered the item very quicly
Toolstore delivered the item very quickly. I am very impressed by how quick it was. I was informed when it was going to be and by who it was going to be. Item was just what I wanted. There was a lot of choice. Couldn't ask for more.
April 25, 2023
Reply from ToolStore UK
Dear Raymond
Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.
The tools I purchased they were great as exactly…
The tools I purchased they were exactly i I expected and the delivery was in good timing I look forward to shop more in the future
April 25, 2023
Reply from ToolStore UK
Dear Customer
We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.
Joiner/ builder
Top top sales great company to deal with will be using agin very soon
Thank you All
April 25, 2023
Reply from ToolStore UK
Dear Derek
Thank you very much for taking the time to leave us such a great review and we are glad that you're happy with your purchase and our service. We look forward to assisting you again.
Great prices and fast delivery
April 25, 2023
Reply from ToolStore UK
Dear David
Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.