Great customer service yesterday from Owen at Toomeys Southend. I am a returning customer and will continue to get my car serviced by you guys. Owen was very clear and helpful regarding what needs d... See more
Company replied
Location
Switch locationAutomotive Retail Park6, Cherry Orchard Way, SS4 1GP Southend on Sea, Essex, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Owen has been incredibly helpful in finding a way to get my car repaired as quickly as possible and giving me options to drop it off there to make the appointment. Very good service.
Excellent customer service. Thank you especially to Georgina who helped sort out many things that had not been set up correctly by Toomey Basildon with regards to the service paperwork in a really ef... See more
Brilliant service Owen absolutely amazing They pushed my service through quicker than I expected and the service is second to none. Owen and his team send customer service to a new level. Thank yo... See more
Company details
- Car Dealer
- Auto Dent Removal Service
- Auto Machine Shop
- Car Repair and Maintenance
- Motor Vehicle Dealer
- Used Car Dealer
Written by the company
New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
Contact info
Automotive Retail Park6, Cherry Orchard Way, SS4 1GP, Southend on Sea, Essex, United Kingdom
- 1702563030
4.6
Excellent
29 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service yesterday from Owen
Great customer service yesterday from Owen at Toomeys Southend. I am a returning customer and will continue to get my car serviced by you guys.
Owen was very clear and helpful regarding what needs doing on my car.
May 13, 2026
Unprompted review
Reply from Toomey Motor Group - Toomey Citroen Southend
Hello customer,
Thank you so much for taking the time to share your wonderful experience with us! We're happy that Owen provided excellent service and we look forward to continuing to help you with all your car's needs.
Kind regards, Toomey Southend Citroën.
Friendly on arrival
Friendly on arrival, very helpful, explained everything to me, kept up with regular check backs, Owen was amazing and very helpful
April 16, 2026
Unprompted review
Very helpful service
Owen has been incredibly helpful in finding a way to get my car repaired as quickly as possible and giving me options to drop it off there to make the appointment. Very good service.
March 19, 2026
Unprompted review
Brilliant service
Brilliant service
Owen absolutely amazing
They pushed my service through quicker than I expected and the service is second to none.
Owen and his team send customer service to a new level.
Thank you
March 13, 2026
Unprompted review
Really easy process
March 12, 2026
Unprompted review
Always exceptional, staff always friendly and helpful
Amazing friendly staff, I have purchased and used this dealer for over 10 years and they are always superb
March 4, 2026
Unprompted review
Robin and Liam were super helpful and…
Robin and Liam were super helpful and efficient
February 13, 2026
Unprompted review
Good service
Good service, technician was great. Service advisors were friendly.
February 11, 2026
Unprompted review
5 stars for Gio and George. Both an asset to Toomeys
Both Gio and George whom i spoke with were very professional and polite. Very informative and helpful
January 20, 2026
Unprompted review
Wonderful Renault southend
January 16, 2026
Unprompted review
Good experiance
Good experiance. Courtesy car was fine. Service was good.
January 15, 2026
Unprompted review
Owen was very helpful and sorted out my…
Owen was very helpful and sorted out my issue
January 13, 2026
Unprompted review
Great staff on…
Great staff on reception.Friendly,Helpful,knowledgeable.
December 1, 2025
Unprompted review
Lovely staff
Lovely staff, lovely atmosphere, the gent on the lower counter, jack I believe, was very polite and engaging with several customers. Lovely experience 😊
November 25, 2025
Unprompted review
Georgina was such a great help x…
Georgina was such a great help x friendly and helpful x very professional x
October 28, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.