Toomey Motor Group - Toomey Hyundai Southend Reviews 

500
TrustScore 5 out of 5

4.9

Automotive Retail Park4, Cherry Orchard Way, SS4 1GP Southend on Sea, Essex, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Dropped car off for a diagnostic on front calipers.I was dealt with by Jamie Barrett who amended work sheet when I told him what I was worried about (front calipers were getting very hot).Jamie was... See more

Rated 5 out of 5 stars

Jamie who I dealt with when dropping my car off today is exactly the kind of welcoming and friendly person you want to deal with in a customer facing role. He was warm, down to earth and genuine wit... See more

Rated 4 out of 5 stars

Had to take my car in due to an issue with the infotainment system. Arrived at 8am as soon as I walked in Olivia asked if she could help. She took my details and sorted out my courtesy car very quickl... See more

Rated 5 out of 5 stars

Bought a Hyundai Tucson from Toomey, Southend earlier this week. We had met with Bradley Isaac the previous week and had decided on the age/mileage etc. Bradley was brilliant in explaining the options... See more


Company details

  1. Car Dealer
  2. Auto Dent Removal Service
  3. Auto Machine Shop
  4. Car Repair and Maintenance
  5. Motor Vehicle Dealer
  6. Used Car Dealer

Written by the company

New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.


Contact info

  • Automotive Retail Park4, Cherry Orchard Way, SS4 1GP, Southend on Sea, Essex, United Kingdom

  • 1702563030

4.9

Excellent

TrustScore 5 out of 5

500 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(500)

2,212 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service!

I had a small problem with a peeling grill badge. Jamie sorted it out ordering the part quickly and getting the new badge installed within a week

September 15, 2026
Unprompted review
Rated 5 out of 5 stars

Good customer service

Good customer service, prompt repairs, excellent communication and attention to details. Olivia was especially helpful.

September 11, 2026
Unprompted review
Toomey Motor Group - Toomey Hyundai Southend logo

Reply from Toomey Motor Group - Toomey Hyundai Southend

Hello Blessed,

We're glad to hear our customer service met your high standards. Our team is committed to providing prompt and effective solutions to ensure your satisfaction.

Kind regards, Toomey Hyundai Southend.

Rated 5 out of 5 stars

Excellent

Personal service
From purchasing the car from
Jamie Wilkinson
To Health Check with
Jamie Barrett
Both were excellent at explaining everything

September 10, 2026
Unprompted review
Rated 5 out of 5 stars

Quick & efficient - Great staff

Jamie who I dealt with when dropping my car off today is exactly the kind of welcoming and friendly person you want to deal with in a customer facing role. He was warm, down to earth and genuine with a positive attitude and excellent work ethic. He made the visit feel easy and I really appreciated his friendly and professional approach. A great asset to the team!

Hyundai service team were quick and provided information where required.

September 10, 2026
Unprompted review
Rated 5 out of 5 stars

From the first phone call to book my…

From the first phone call to book my car in for a service to dropping it off and getting a courtesy car for the day was all plain sailing! Jaime was amazing and kept me up to date with everything! Always helpful and always easy!
Thank you so much Jaime

September 10, 2026
Unprompted review
Rated 5 out of 5 stars

Dropped car off for a diagnostic.

Dropped car off for a diagnostic on front calipers.I was dealt with by Jamie Barrett who amended work sheet when I told him what I was worried about (front calipers were getting very hot).Jamie was very courteous and helpful.
When I returned to pick up car he explained what had been found,apparently calipers were operating within specs so brakes were stripped and cleaned.
I know it sounds psychological but car felt smoother,braking felt more precise and when I arrived home I touched front discs and they were Luke warm.
So I am over the moon and feel more relaxed about driving and braking.

September 7, 2026
Unprompted review
Rated 5 out of 5 stars

Jamie Barrett 4.9.26 repairs visit

Jamie Barrett was very friendly and helpful throughout my visit from getting my coffee on arrival to taking me across to parts section to help with costs for servicing and repairs budget. Typical of the standard of helpfulness I expect from Hyundai

September 4, 2026
Unprompted review
Toomey Motor Group - Toomey Hyundai Southend logo

Reply from Toomey Motor Group - Toomey Hyundai Southend

Hello Mr,

We're pleased to hear that you had a positive experience at our repair center, and we appreciate your kind words about Jamie's exceptional service. We'll be sure to pass along your feedback to him!

Kind regards, Toomey Hyundai Southend.

Rated 5 out of 5 stars

Olivia was very helpful and…

Olivia was very helpful and considerate, she arranged for my car to be looked after and was a pleasure to deal with. Many thanks, Tim

September 4, 2026
Unprompted review
Toomey Motor Group - Toomey Hyundai Southend logo

Reply from Toomey Motor Group - Toomey Hyundai Southend

Hello MR Tim,

I'm glad to hear that Olivia provided you with a positive experience, and I appreciate your kind words about her assistance with your car.

Kind regards, Toomey Hyundai Southend.

Rated 4 out of 5 stars

Hyundai Tucson

Had to take my car in due to an issue with the infotainment system. Arrived at 8am as soon as I walked in Olivia asked if she could help. She took my details and sorted out my courtesy car very quickly, which was appreciated. Olivia was friendly, helpful & attentive.

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Toomey Hyundai Southend experience

Bought a Hyundai Tucson from Toomey, Southend earlier this week. We had met with Bradley Isaac the previous week and had decided on the age/mileage etc. Bradley was brilliant in explaining the options and add ons with the vehicle and we were very satisfied with his level of service. After we had driven the car away he contacted us a few days later for a follow up conversation. All in all a very good purchase experience made all the easier by Bradley.

August 24, 2026
Unprompted review
Rated 5 out of 5 stars

Jamie

Jamie, customer service was excellent, very helpful in getting the problem sorted and resolved

August 27, 2026
Unprompted review
Toomey Motor Group - Toomey Hyundai Southend logo

Reply from Toomey Motor Group - Toomey Hyundai Southend

Hello David,

Thank you so much for taking the time to share your positive experience with our customer service team. We're so happy to hear that we were able to help resolve your issue efficiently and effectively. Your feedback means a lot to us, and we'll keep working hard to maintain our high standards of service.

Kind regards, Toomey Hyundai Southend.

Rated 5 out of 5 stars

Great service

Jamie was friendly and efficient . We have always been impressed with the after care at Hyundai.

August 25, 2026
Unprompted review
Toomey Motor Group - Toomey Hyundai Southend logo

Reply from Toomey Motor Group - Toomey Hyundai Southend

Hello Lisa,

Thank you for sharing your positive experience with us! I'm truly happy to hear that Jamie provided great service, and we're proud of our after-care team for consistently impressing customers like you.

Kind regards, Toomey Hyundai Southend.

Rated 5 out of 5 stars

Jamie at Southend Service Department

The service provided by Jamie at Southend Service Department was both efficient and professional, his friendly personality makes the whole checking in and collection process effortless.

August 26, 2026
Unprompted review
Toomey Motor Group - Toomey Hyundai Southend logo

Reply from Toomey Motor Group - Toomey Hyundai Southend

Hello Sharon,

We're really glad to hear that Jamie's friendly personality made a positive impact on your experience at our Southend Service Department. We'll make sure to pass on your kind words about his service to the team, so they can continue providing excellent support to our customers.

Kind regards, Toomey Hyundai Southend.

Rated 5 out of 5 stars

Fantastic experience with Hyundai from…

Fantastic experience with Hyundai from start to finish. The whole process was smooth, professional and stress-free, and the customer service was excellent. Everyone was friendly, helpful and made sure everything was explained clearly. I’m really happy with my Hyundai and would definitely recommend them to anyone looking for a great car and a reliable dealership experience.

August 26, 2026
Unprompted review
Toomey Motor Group - Toomey Hyundai Southend logo

Reply from Toomey Motor Group - Toomey Hyundai Southend

Hello Rachel,

We're really glad to hear that you had a fantastic experience with us! Thank you for your kind words, we're proud to have provided you with a smooth, professional, and stress-free process.

Kind regards, Toomey Hyundai Southend.

Rated 5 out of 5 stars

Very good service.

On my arrival at the centre, Jamie was welcoming and courteous and we discussed the checks to be carried out on my vehicle. On collection he helpfully explained what work had been done. I'm a very satisfied customer and will use Hyundai at Toomey's for any future work on my car.

August 25, 2026
Unprompted review
Toomey Motor Group - Toomey Hyundai Southend logo

Reply from Toomey Motor Group - Toomey Hyundai Southend

Hello Rob,

Thank you for sharing your positive experience with us! We're glad to hear that Jamie provided a welcoming and courteous service, helping to make the process smooth and informative.

Kind regards, Toomey Hyundai Southend.

Rated 5 out of 5 stars

Excellent Service from all staff…

Excellent Service from all staff including Jamie

August 25, 2026
Unprompted review
Toomey Motor Group - Toomey Hyundai Southend logo

Reply from Toomey Motor Group - Toomey Hyundai Southend

Hello Ron,

We're happy to hear that our team, including Jamie, provided excellent service during your visit. We'll continue to work hard to ensure every customer has a great experience with us.

Kind regards, Toomey Hyundai Southend.

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