My purchasing experience was great and any little niggle I have had has been dealt with super quickly. Liam at the service desk is great to deal with, always a friendly demeanour, explains everything... See more
Location
Switch locationAutomotive Retail Park3, Cherry Orchard Way, SS4 1GP Southend on Sea, Essex, GB
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Great service and communication from both Liam and Robin. Always leave happy and grateful for the help
Heard many good things about Toomey Renault Southend so decided to put my car in when it needed attention to the clutch. The problem was diagnosed professionally and a booking was arranged promptly. I... See more
I visited Toomey - Renault - Zack and could not have had better service. I was anxious about going out for a test drive but Zack made me feel relaxed. I would give him top rates.
Company replied
Company details
- Car Dealer
- Auto Dent Removal Service
- Auto Machine Shop
- Car Repair and Maintenance
- Motor Vehicle Dealer
- Used Car Dealer
Written by the company
New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
Contact info
Automotive Retail Park3, Cherry Orchard Way, SS4 1GP, Southend on Sea, Essex, United Kingdom
- 1702563030
4.8
Excellent
83 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Great service and communication from…
Great service and communication from both Liam and Robin. Always leave happy and grateful for the help
May 18, 2026
Unprompted review
Amazing customer service
Amazing customer service - very polite and helpful. Thank you Liam and Robin
May 19, 2026
Unprompted review
Robin and Liam were great
Robin and Liam were great. Very helpful and polite. Very good service. Thank you.
May 20, 2026
Unprompted review
I visited Toomey Renault …
I visited Toomey - Renault - Zack and could not have had better service. I was anxious about going out for a test drive but Zack made me feel relaxed. I would give him top rates.
May 1, 2026
Unprompted review
Reply from Toomey Motor Group - Toomey Renault Southend
Hello Karen,
Thank you so much for your kind words! We're truly happy to hear that Zack provided exceptional service and helped make your experience at Toomey Renault a positive one.
Kind regards, Toomey Southend Renault.
Staff: John, thank you for all your help
Staff, John was very helpful and friendly. The service was thorough.
May 1, 2026
Unprompted review
Confidence restored after initial Terrible service
I take back everything I said previously after Jon the Service Manager called with an apology for the issues originally highlighted below. Jon explained the background behind yesterday's experience and managed to arrange a more realistic date for the service to be scheduled. Excellent response from Toomeys service department demonstrating what good looks like and recovering the situation!
..........................................................................
Tried multiple times to book a while u wait service via the telephone and unfortunately was left waiting for 10-15 minutes each time and then the call was disconnected - absolutely useless. Tried online selecting a date and time in the future and received an appointment in 3 weeks after my requested date - exactly the same level of service at Basildon and same outcome
April 27, 2026
Unprompted review
Reply from Toomey Motor Group - Toomey Renault Southend
Hello,
Thank you for taking a moment to share this with us. I'm sorry to hear that our service fell short of your expectations, especially when it came to making a booking. Please can you reach out to customerrelations@toomeymotorgroup.co.uk with your name and contact details so we can call you to better understand your experience and put things right.
Kind regards, Toomey Southend Renault.
Kadjar service and MO T
All work carried out as requested and thoroughly professional throughout.
April 15, 2026
Unprompted review
Great service again
Great service again. Robin on the reception desk we very helpful and a pleasure to talk too.
April 13, 2026
Unprompted review
Robin Vincent assisted with issue
Robin Vincent assisted with a maintenance service issue. She was helpful and solutions driven and resolved within the day. Highly recommend
April 2, 2026
Unprompted review
My purchasing experience was great and…
My purchasing experience was great and any little niggle I have had has been dealt with super quickly. Liam at the service desk is great to deal with, always a friendly demeanour, explains everything clearly and super helpful. Would definitely recommend visiting Toomeys Renault Southend if you’re in the market for a new car. The new Austral is also an absolute dream to drive!
March 27, 2026
Unprompted review
Robin was very helpful and attentive.
Robin was very helpful and attentive.
Excellent receptionist.
March 25, 2026
Unprompted review
Thank you for a great service
March 23, 2026
Unprompted review
Reply from Toomey Motor Group - Toomey Renault Southend
Hello Stephen,
We're delighted to hear that Robin provided excellent service, and we'll make sure to pass along your kind words!
Kind regards, Toomey Southend Renault.
Liam was great
March 12, 2026
Unprompted review
Great service thank you
Great service from Liam and the service team. My car service was completed professionally and they also cleaned the car inside and out which was a great added extra. Going back next week for a repair, no problem.
Thank you all for a great service.
Highly recommended.
March 9, 2026
Unprompted review
I had an excellent experience with the…
I had an excellent experience with the team at Toomey Renault Southend. The staff were friendly, professional, and kept me well informed throughout my car service. They also quickly diagnosed and resolved an issue I was having with the car alarm, which was a huge relief. The whole process was smooth and efficient, and the customer service was outstanding. I wouldn’t hesitate to recommend them to anyone looking for reliable and helpful service.
March 5, 2026
Unprompted review
Great communication quick service
March 7, 2026
Unprompted review
Robyn the service advisor was very…
Robyn the service advisor was very efficient, friendly and I would highly recommend her if you need your Renault serviced.
March 5, 2026
Unprompted review
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