The staff and dentist were incredibly nice and welcoming. My check-up was done quickly and efficiently. I arrived a bit early, but they kindly saw me right away. The whole process was smooth, and they... See more
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Company details
Written by the company
Founded by dentists, we have patented technology to make dental treatments more affordable and convenient. Our services include offering premium clear aligners to straighten your teeth, with safe supervision by a real dentist, as well as on-demand dental care, during pain or toothaches to help manage your symptoms. We are fully healthy regulated and use licensed UK dentists to serve you. -Winner of app of the year - Dental Industry Awards -Winner of Outstanding Benefit - Cover Awards -Winner of digital solution of the year - Digital Health Awards -Top 100 fastest growing companies UK- Financial Times
Contact info
Kemp House, EC1V 2NX, LONDON, United Kingdom
- office@toothfairyapp.co.uk
- www.toothfairyapp.co.uk
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Replied to 13% of negative reviews
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Useless for Scottish residents
Went online booked a consultation only to find out the nearest clinic is in Birmingham, England. Absolutely useless for anyone who lives in Scotland.
My experience so far has been great
My experience so far has been great, I’m looking forward to starting my treatment. They have been really professional and very knowledgeable.
Very friendly
Very friendly, efficient and explained everything well.
Efficient and helpful
Dr. Zaeem was very helpful, kind and knowledgeable. It was great to be able to talk to a doctor at such short notice.
Waste of my partner's time and money
Took my partner here. First appointment went well didn't wait long. No lift for wheelchair users though and no signage of their company in waiting room. Seemed unprofessional. After the first few months it all went downhill for my partner. The plastic changed, Aligners didn't fit and every appointment I took them to was late. One was late by an hour as they had over booked. 3 or 4 different dentists we saw and it was never the same one. They all did 3d scans which didn't work so I think I'm going to find somewhere else now. Not even anyone on reception half the time. They try to bribe you with money off your treatment if you give them good reviews so don't trust all the reviews on here. Do Invisalign properly at your local dentist don't waste time with these. They are cheap for a reason.
Easy to speak to understood what was…
Easy to speak to understood what was needed to resolve the issue and also offer the relevant advice to insure recovery.
Honest helpful and great communication
Honest helpful and great communication
Amazing customer service and product
Amazing customer service and product
Using the app is very simple and makes…
Using the app is very simple and makes the whole process less stressful. Dr zaeem is very thorough and thoughtful and ensures you get the best service.
Tooth infection
I was dealt with very efficiently My condition and health history was assessed and a prescription issued. I had not been able to get to the dentist.
Great
Great, very helpful, doctor was attentive and answered all questions I had
Darcy
Lovely girls very helpful and informative. Any questions I have had they have helped and eased my concerns. Definitely would recommend 👍
Useful app if other methods fail
Easy to get opinion and possible help. I talked to Dr.Cosmin who was pleasant to talk to and offered prescription. Otherwise could not help as I need to be seen in person with my problem.
Amazing customer service
Amazing customer service,
very informative and friendly!
Loving how easy it is so far
Loving how easy it is so far. Very good price and most of the time I get quick responses to my questions
The Tooth Fairy app and Dr Zaeem…
The Tooth Fairy app and Dr Zaeem absolutely saved the day today. I have been in agony and can't get an appointment at my dentist until Thursday so my manager directed me to the app as our company offers it as one of our benefits.
I chatted with Dr. Zaeem who has been professional and kind and efficient. Obviously this is not a substitute for visiting a dentist in person but Dr. Zaeem was able to identify a suspected infection, write a prescription and suggest pain medication to keep me sane before Thursday's appointment.
This is a brilliant service. Thank you Dr. Zaeem!
Great experience
From the first appointment to being 2 months in with my aligners, i have had a good experience, aligners came very quickly. Everytime I have a query they are very helpful and arrange an appointment if needed. So far I am happy and can start to see changes in my teeth already.
Dr Monija/toothfairy are lovely
Dr Monija and the tooth fairy team have been absolutely brilliant so far! Every appointment both over video call and in person has been so friendly and informative. All of my questions have been answered thoroughly. I am just starting on my first aligners and can feel them working to improve my teeth. Any worries I had have been put at ease by Dr Monija.
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