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2.4

Poor

TrustScore 2.5 out of 5

111 reviews

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Rated 1 out of 5 stars

Awful customer service

Awful customer service. I tried cancelling 12 hours after signing the contract as my circumstances changed and had to leave Madeira for work. I never used the gym and sent various emails to their Head office highlighting my change in circumstances. They are now threatening to sue. Do not touch them with a barge pole. Other gyms that I have dealt with are 100% better and Topfit should learn about good customer service. I would give them 0 stars if I could not 1!

April 6, 2026
Unprompted review
Rated 1 out of 5 stars

Worst experience

Worst experience, they automatically renewed my activation after trial amd asking me to pay 40 euros? Can anyone please help me here how i can resolve this? I never enrolled or went there even in the trial period. They are giving me so much stress. I am planning to contact my lawyer to take care of this.

November 12, 2024
Unprompted review
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