Tenuta Torciano Reviews 32

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Hugely disappointing.. Been waiting for 3 months for my order of wine, oil and balsamic. Tenuta expressed 'shock' after 1 month and said that they would follow up with couriers. At least Tenuta both... See more

Rated 1 out of 5 stars

Caveat emptor. I suffered a major injury to my leg preventing me from flying a week before our Italy trip. We reached out immediately to cancel. They refused to refund us and had the aud... See more

Rated 5 out of 5 stars

Spent one of the most wonderful days of summer visiting Tenuta Torciano winery! The wine pairing lunch, the laughter, making of new friends was Molto Bene! From my 80 year old Mom, Cousin and teenage... See more

Company replied

Rated 1 out of 5 stars

Joined the wine club got the first shipment, 2nd shipment was sent to the wrong address. Torciano advised they had correct address and to contact FedEx. Contacted FedEx and they said that Torciano pro... See more

Company details

  1. Winery
  2. Online Marketplace
  3. Outdoor Activity Organiser
  4. Vineyard
  5. Wedding Planner
  6. Wine Store

Information provided by various external sources

Tenuta Torciano Winery embodies the essence of Italian luxury, heritage, and style. Founded in 1720, and family-owned & operated by the Giachi's for more than 13 generations, the winery prides itself on hand-made, high-end artisanal products all developed here in Italy between five different properties. We are located in the gorgeous town of San Gimignano in Tuscany (just a short distance from Florence), and ship worldwide!


Contact info

2.0

Poor

TrustScore 2 out of 5

32 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I had the pleasure of visiting this…

I had the pleasure of visiting this vineyard when I was in Italy last year! I got to taste the wonderful wines and olive oils they offered! Loved it so much, we placed an order that day! 3 months ago we ran out of the pepper olive oil and the white wine, so we ordered more, and was surprised it came very quickly! I use the pepper oil when I prepare my salmon, it just adds so much flavor and spice to it!! I also drizzle it on just about everything! And the wine..Yumm.. I’m not a white wine fan, but when I tasted yours I was sold! And actually I haven’t found anything that compares to it! You guys are a gem!

June 25, 2020
Unprompted review
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Reply from Tenuta Torciano

Hi Kim! Thank you so much for the review and for your wonderful words!
We are really glad that you enjoyed our wines, food and family, that's what makes us most proud of our work!
During this difficult period we are still working to provide the shipments to all our wine lovers :)
Stay safe, a presto! Best regards from us all

Rated 5 out of 5 stars

Best wines and experience ever.

Having visited Tenuta Torciano several times over the years I can tell you it’s by far the best wine tasting experience we have ever had and we have done many all over the world. From our very first visit where we were very fortunate to spend two evenings wine tasting and eating with Pier Luigi to our last visit in 2019 where we spend an incredible afternoon with Luigi. We have also hosted three wine schools in the US and they are so much fun I highly encourage anyone to try it once this whole Corona nightmare ends. What makes this winery so special is the friendly family atmosphere. You are not just a another customer with them. They let the wine pour while tasting and will sit there and talk and drink with you. They aren’t looking at the clock and giving you a drop of wine to taste. It is a wonderful fun experience and we can’t wait to go back.

May 11, 2020
Unprompted review
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Reply from Tenuta Torciano

Hi Bill! Thank you so much for the review and for your wonderful words!
We are really glad that you enjoyed our wines, food and family, that's what makes us most proud of our work!
During this difficult period we are still working to provide the shipments to all our wine lovers :)
Stay safe, a presto! Best regards from us all

Rated 5 out of 5 stars

Excellent Chianti wines, better than any you can buy in a wine shop.

My wife and I visited your winery through Perillo Tours on Sept 11, 2011 the 10th anniversary of 9/11.

Before we started to taste your excellent wines and sample the fine food prepared for us, Pierluigi had us say a prayer for the lost souls lost that day.

We have been ordering your fine wines since, I order mostly the Chianti wines of various types and guest who have had it when we have dinner have excellent comments about the taste of them.

Using the points is a great idea to purchase the more wines. I will continue to purchase them

April 8, 2020
Unprompted review
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Reply from Tenuta Torciano

Hi John! Thank you so much for the review!
We are really glad that you enjoyed our wines, food and family, that's what makes us most proud of our work!
We hope that you will continue ordering our wine online and to see you again in Tuscany!
Stay safe, a presto! Best regards from us all

Rated 5 out of 5 stars

Best stop in June of 2018

I visited the Tenuta winery in June of 2018--Love at first sight and more importantly taste!!
Since then I have made several orders for both their wonderful Chianti's --all of which have been very special (my guests agree) as well as their whites. My latest new favorite is the Goldvine--exquisite--so delicious/refreshing!

Tenuta's ordering and shipping are exceptional and surprisingly fast. Their chat service is perfect and very efficient.

Please continue your excellent service as well as wines!

JoAnn

March 31, 2020
Unprompted review
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Reply from Tenuta Torciano

Dear JoAnn,
many thanks for your amazing review! So happy to hear that you appreciate our service, during this difficult period we are still working to provide the shipments to all our wine lovers :)
If you check our website you can see our new wine of "Goldvine Collection": the Chianti Classico!

A big hug from all the staff of Tenuta Torciano Winery!

Rated 4 out of 5 stars

A Valentine Surprise!

My last order of wines was absolutely wonderful. I tried two reds that were new to me, and they are delicious. The Antica Vigna is rich, smooth and full-bodied. And another new one was called #LOVE. A good price for a very good, red wine. My husband and I were very pleased with the selections. It is such a pleasure to have this "taste of Italy" here in New Jersey.

March 9, 2020
Unprompted review
Tenuta Torciano logo

Reply from Tenuta Torciano

Dear Celia, thank you for your review! We are glad to know that you enjoy our reds!
During these hard times we all need some wine!
If you want to order some products online, we guarantee that the orders are shipped from the U.S. and you won't have delivery delay. You can check out all the latest offers on our shop: https://www.torciano.com/en/shop/library-wine/special-sales/

Hope you and your family are fine, keep staying strong and be safe.
Best wishes!

Rated 5 out of 5 stars

The intense fragrant and aromas on the…

The intense fragrant and aromas on the palate the taste of dry and harmonious one of my favorite

December 18, 2019
Unprompted review
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Reply from Tenuta Torciano

Dear Dominec, thank you for the review, you are a true wine lover! We hope to see you soon in Tuscany to toast with a good glass of our Tuscan red!
Best regards from all of us!

Rated 5 out of 5 stars

Best Day Ever!

Spent one of the most wonderful days of summer visiting Tenuta Torciano winery! The wine pairing lunch, the laughter, making of new friends was Molto Bene! From my 80 year old Mom, Cousin and teenage son - we ALL had a memorable time & will certainly be going back for their delicious wine, food and company. I had booked several clients for their Fun Wine Tour Lunch and ALL had a best day ever! Go, just know, you WILL be back!

November 18, 2019
Unprompted review
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Reply from Tenuta Torciano

Dear Cindy,
many thanks for you amazing review! Reading that you enjoyed the time we have spent together is the thing that makes us happiest. We hope to see you and your family again in Tuscany and to drink a glass of wine together!
A big hug from all the staff of Tenuta Torciano Winery!

Rated 4 out of 5 stars

I love your Wines and Oils

I love your Wines and Oils! But. The website is definitely a challenge and Lost over two hundred of my points on my last order. I couldn’t get the order to go through and did another order and it went through. The order that didn’t go through is where I applied my points and lost them when I placed the new order. 😔. Was frustrating. The. I tried chatting and never got an answer.
Thank you!

October 22, 2019
Unprompted review
Tenuta Torciano logo

Reply from Tenuta Torciano

Dear Debbie, we are happy to know that you enjoy our wines and oils!
If you need to contact our customer service please send and email to loyaty@torciano.com and explain your problem. Our staff will help you as soon as possible!
Best regards

Rated 3 out of 5 stars

We visited Tuscany in January 2019 had…

We visited Tuscany in January 2019 had a fantastic lunch enjoyed the wine tasting our baby granddaughter Angelina enjoyed the pasta made by family...bought wine and had a fantastic day....hoping we can return someday!!!thank you for a great memory...
Cheers!!!

October 10, 2019
Unprompted review
Tenuta Torciano logo

Reply from Tenuta Torciano

Dear Julie,
thank you so much for your review! We are glad that you enjoyed our food, wines and family!
We hope to see you again in Tuscany.
A big hug from us all!

Rated 1 out of 5 stars

A brief romantic fling....and then, poof! GONE

Winery experience was fantastic. I order over $1,000 worth of wine, oil and balsamic. Shipping and assistance...a total nightmare. The winery has gone radio silent. Fed Ex has cost me a days work and 45 minutes on the phone, they are making the DMV look efficient. The Shipping company out of Illinois, zero help.
The sad part is with all the fraud in the wine and oil business I thought I had a solid company to order from, given I was there and attended their wine tasting. Their shipping and support has been such a poor experience that now I'm back to square one.

October 8, 2019
Unprompted review
Rated 5 out of 5 stars

Don't miss out on this fantastic winery!

A visit to this winery was the highlight of my family's trip to Italy! We had amazing food, phenomenal wine and loved how we were treated like family. This is an experience not to be missed!

September 18, 2019
Unprompted review
Tenuta Torciano logo

Reply from Tenuta Torciano

Dear JF, thank you for your fantastic review! We are happy to know that you enjoyed our food, wines and family! We hope to see you again in Tenuta Torciano, you are always welcome.
Best regards

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