Totally Welsh Reviews 

Fantastic service, great selection, reusable bottles and a really easy to use website to change or add to you delivery.

I have been with this company since 2019 and I have found them to be totally reliable. All through the lockdowns of 2020, my milk, bread and any other extras were delivered without fail. I like having a doorstep delivery. It is a reminder of days gone by and I can highly recommend this company. The website is simple to navigate even for me.

I love having my milk delivered in glass bottles.
It comes early so great if your an early riser like me to have breakfast.
Totally Welsh also have a wide range of products that they deliver.
I also love the fact that I am buying locally.
Would highly recommend using them.

Reliable and efficient service as always from Ben our milkman with Totally Welsh. Well communicated changes and always fantastic service - thank you so much.

We’ve been getting our milk delivered by Totally Welsh for over a year now, and must say that the service has been fantastic. Milk is delivered consistently, and we never get disturbed at night by our milkman. On occasion, we’ve added on some fruit, veg and bread. These are a little more expensive than a shop, but the quality is good, and you can’t argue with the service of them being left at your doorstep for breakfast. Being able to return and reuse the glass milk bottles was our primary decision for switching to Totally Welsh, and I don’t think we’d ever go back!

I have been a customer for many years and always had excellent service. However, during the last 18 months my deliveries have been vital. Everything from eggs, bread and my usual milk to delicious cakes and bacon have been on my doorstep even when the supermarket shelves were empty. More importantly if there are any problems you get to speak to a real person!

Since going to this company, I have been nothing but please with the service I receive, plus I’m back feeling like a child picking my bottle of milk from the doorstep, fabulous service, and perfect product x

I have been receiving milk deliveries from Totally Welsh since they took over the franchise. The deliveries are always reliable, payment can be done quickly via the website and additional products can be ordered easily, if required. I have telephoned the main office a few times with queries and the responses have always been courteous and helpful.

Great service, easy to organise and a good selection of products. Easy to cancel for holidays etc. Would recommend.

Absolutely love my milk being delivered convenient affordable and good for the environment using milk bottles. They also offer other essential foods too that can be delivered with your milk.

Extremely satisfied with our delivery service from Totally Welsh over the past few months.
Regular order arrives as described, and it's very flexible too add items at short notice to the deliver, or cancel if your on holiday.
I would recommend

Good milk (much better than the supermarkets) reliable delivery and excellent customer service. What more could you ask for!

We have been using Totally Welsh for over a year now. They have provided a good service and they stock a great selection of goods. The website for ordering is easy to use. Overall a great service.

Prompt delivery in Eco Friendly containers (Milk Bottles). Excellent variety of items available at very reasonable prices. A really beneficial Service particularly during Lockdown.

We have been using totally Welsh now for a number of months and they are great. The milk arrives between 2 and 3am so is there when we get up in the morning it’s always fresh and stays fresh for a number of days. It arrives in glass bottles which are returned when milk is dropped off and is much better for the environment. The milk is reasonably priced and I know that I don’t have to worry about going out to buy milk because it is delivered regularly through the week. Thank you for your great service.

Totally Welsh have a wide range and variety of product all of the highest quality. Their price ranges are very competitive and there delivery service is excellent. What I appreciate the most is that you get a human being when you telephone who is always helpful and polite instead of an automated service

I order goat's milk, bakery products, cream etc. Often the goat's milk is not available and in the past I often had problems getting my money back for non delivered items. I order and pay online. Recently I didn't have to write every time I didn't receive an item to get a refund. If you only order cow's milk I guess you should be fine. They charge £1 more for the goat's milk than the supermarkets. Recently the delivery was as late as 10.30am. Don't expect milk, bread, croissant etc. to arrive for breakfast that day or even before you have to go to work.

Door step delivery service has been first class. Efficient online ordering system, long sale by dates on milk and good prices.

Since becoming a Totally Welsh customer I have had great experiences of promptness, reliability and overall efficiency when dealing with both delivery staff and office management. I have never had any cause to complain or question anything that TW has done to date. I am very satisfied with your services.

I have been using Totally Welsh for some time now and find them extremely reliable. Their website is easy to use, I can order extra goods when required, book holidays and know my deliveries will start again when required. I love the fact I have my milk and fruit juice delivered in glass bottles so I can send them back for reuse, thus lowering my plastic waste.