Totalpadel.com Reviews 

Totalpadel had the best price out af all the other company’s that where selling the racket I wanted. I had a problem so I mailed them and called them and they answered me instantly and they helped me so good. This is the best company for buying padel things there is!

Just bought a fairly decent padel racket from TotalPadel. Very surprised to have received a customs charge for £51 on top of the cost since neither the order email nor the checkout screens mentioned it. In fact, only once in the buying screens does it mention it (I missed it and missed it again when I asked them about it). This might not be illegal, not to mention anything on a pre-checkout order that this will be added, but it sure is not transparent at all. What was worse was that £12 of the £51 was a charge for the customs tax, not just the tax itself. So I paid 40% extra for this hidden duty.

I had a terrible experience with Totalpadel. I ordered a racket that arrived broken after just one month of play. Claimed it was due to "multiple impacts" despite breaking during normal gameplay. Their warranty doesn't cover it, saying it's "abnormal use".

I've had two rackets break like this from Totalpadel. Clearly a quality issue. Avoid ordering from them at all costs. Not worth the hassle.

I ordered a Racket, a bag and some balls for padel. The parcel was never delivered and the support with the carrier was more than non existent. still waiting for anything like refund, parcel etc. and its now 4 weeks since it should have been delivered according to the carrier.
hands off if you don't want to waste money

Good communication and solution oriented.

shipping was super fast but I didn't like how I had to pay for the shipping/fedex fee when I paid online then had to pay Fedex again more money when the delivered the package

Great service and products. Quick shipping.

Order of a Nox ML10 padel racket

Racket had to be back ordered so a slight delay but Michel, Customer Services Manager, shipped it via UPS to Ireland so it arrived the next day

Very happy with the price paid. Michel offered a discount and further partial refund when there were some very minor imperfections upon arrival, which I now understand can happen with the manufacturing process of padel rackets

The team can be slow at time to respond but their assistance and service is exemplary when they do

I will definitely buy from them again

My order was stated as delivered, just left at the front door when I was away.

When I came back the package was missing.

The company was informed about the matter on the day itself which is more than two weeks ago, and after one initial message the company holds a full radio silence whilst leaving me in the unknown about my package worth around 500€.

The way this company does it customer care is in no way how a company should run this.

Ordered racket last week, arrived lightning fast.

They sell stuff that doesn't exist, thou taking the money is fine to them.

Needed to adjust my order after making purchase due to short backordered - no hassle, little fuss. Great service.

I just received the order from totalpadel.com in time. Perfect prices and free shipping over 99€ in my country (Greece)

Very good price and very quick delivery with UPS. I’d mailed for a lighter weight (as these rackets can vary) and was sent one exactly at the weight I requested.

Was informed right away, that the racket i ordered was backordered and i would arrive later.

the racket arrived as planned :)

ordered on the 15th of May. it's the 4th of jun and still nothing. they use Parcel Force via DHL, a combination of clowns that makes any good service TP have into a pathetic experience you'd never want to relive.
they may be good in country, but cross-border, good luck.

I ordered a Head padel racket at a good sale price. The racket arrived 2 days late but that is understandable since I live in Cyprus. The racket was packaged properly, it is brand new without any faults and looks awesome!

Ordered something online and after payment they tell me it is not available. Took 4 months to get refunded and only because I kept hunting them. Avoid.

I received an order a couple of days ago and from my padel racket was missing 2 extra wrist straps .I try to contact them but they didnt respond to my mails .

I ordered Padel rackets during their mid-sale summer and the experience was super nice.
I did two different orders on two consecutive days and the the rackets were delivered in perfect condition within 2 days. I was a bit scared at first due to the trustpilot rating and the site not having enough traffic (btw the site belongs to tenniswarehouse-europe) but my experience was perfect!