Total Warehouse Reviews 

1,128
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Let me place an order, emailed to say 3-4 days delay which I was okay with. Now not responding. emails bouncing, phone number not working and website down. Can safely say they've taken everyone's mon... See more

Rated 5 out of 5 stars

Recently bought a gorgeous light fitting from Total Warehouse. It came directly from the supplier & due to the way it was packaged had sustained some damage. I had no problem getting through to Beck... See more

Rated 5 out of 5 stars

The product delivered was damaged by the carrier. On examining it decided we did not want it replacing. On speaking to Becky and explained the situation she advised us to photograph the damage and ema... See more

Rated 5 out of 5 stars

We needed plug and play lights the next day due to being let down by another supplier. Total Warehouse had the lights in stock and even paying them extra to deliver by 12pm the next day were still... See more


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4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.3

All reviews

(1,128)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect!

Easy site to use, straightforward ordering system, brilliant communication and order tracking, unexpectant speedy delivery, product exactly as ordered. Many thanks

November 9, 2014
Unprompted review
Rated 2 out of 5 stars

Unhappy Customer

Ordered single wall light and had e mails informing me it was awaiting shipment and that my payment had been taken - was then informed that the item was discontinued. I subsequently received my payment back.

November 3, 2014
Unprompted review
Rated 2 out of 5 stars

Customer service and delivered product not good.

Ordered a product from this company on 24hr delivery. Not on this product. No problem said I but when can I expect delivery?. Date given but product didn't arrive. Rang again and was told I should have received am e.mail to advise. Sent me an e.mail and tracker number to see where my product was but unfortunately didn't give me the name of the carriers. Rang again and was told my product would be delivered today between 4.14pm & 5.24pm. Goods arrived on time. Later that evening I arrived home and opened the package. I have never received goods so badly damaged. Bent bruised and of no use to man nor beast. I didn't even take the product out of the plastic protective bag. I have tried to contact the supplier unsuccessfully and will try again tomorrow.

October 22, 2014
Unprompted review
Rated 2 out of 5 stars

bad bulbs

bulbs as described & cheaper than most other.however they dont last very long for some reason so've ended up going through them in a short period of time....

October 6, 2014
Unprompted review
Rated 5 out of 5 stars

Super fast delivery

Lovely light fitting just what I needed, easy to install. Ordered one day and it arrived the next. Would definitely recommend.

September 23, 2014
Unprompted review
Rated 5 out of 5 stars

The whole ordering and receiving of goods was spot on.

I messed up the initial order, but upon phoning the company I spoke to an extremely helpful lady who changed my order and updated the payment process. Goods were delivered less than 36 hours from ordering without paying a premium for next day delivery. The goods themselves are high quality products I have already installed over 50% of the goods and they work perfectly.

September 22, 2014
Unprompted review
Rated 5 out of 5 stars

Super service

Order dispatched within one day and received the next. Quality goods too. What more can you ask?

September 18, 2014
Unprompted review
Rated 5 out of 5 stars

Great Service

Ordered over the phone a t2.30pm and text was sent to my mobile that delivery would be between 8.20am and 9.19am the next day with the product as described. Great value

September 9, 2014
Unprompted review
Rated 5 out of 5 stars

First class

Great service first class communication and great products would definaley recommend

August 30, 2014
Unprompted review

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