While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Our support manager is great his name is Arun always positive and happy to help goes out his way to make sure we are satisfied.

Company replied

Rated 1 out of 5 stars

I have couple of high end restaurants in Belfast. Food Hub local area manager offered me mobile App and online ordering system. I spent over £6000 for door to door marketing regarding mobile App for c... See more

Company replied

Rated 1 out of 5 stars

i got EPOS system and website from that company(they are using name as FOODHUB.co.uk) it was completly useless and headache, 1-epos system was not working properly and not user friendly 2-Their... See more

Company replied

Rated 5 out of 5 stars

To others reading this review, please do not hesitate to use this service. As a new business it is all I could’ve asked for and more. They are extremely efficient and provide fantastic customer serv... See more

Company replied

Company details

  1. Eftpos Equipment Supplier

Information provided by various external sources

Your aim is to provide your customers with the convenience and ease to order food at any time, Our goal is to make that process seamless for you. Founded in 2008, we are proud to have made a remarkable transformation in the way takeaways go about their business. With our headquarters in the UK, and offices spanned across the globe, we provide takeaways and restaurants with revolutionary solutions to ease their workload and thrive in an ever competitive market. We strongly believe that when you grow, we grow. Our dedication to providing only the best solution to your requirements is ingrained so deeply in our culture that it drives each of us, every day, to put in more effort than before. Our EPOS and Online Ordering Systems come integrated with a variety of top-notch features that ensure you save time and money. Come, explore and find a system that is perfectly suited for your business.


Contact info

3.6

Average

TrustScore 3.5 out of 5

869 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good customer services

Very good customer services , saves money over just eat commission and great for any business

May 8, 2019
Unprompted review
Touch2success logo

Reply from Touch2success

Thanks for taking the time to share your prestige opinion on Touch2success. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope that you spread the word, and recommend family and friends to us. We will ensure they all enjoy the same quality of service as you have.

Rated 5 out of 5 stars

Kafila Indian takeaway

Kafila Indian takeaway, touch to success
Prashanth account manger he has very help, providing fantastic customer service.

May 8, 2019
Unprompted review
Touch2success logo

Reply from Touch2success

Thanks for leaving us such a wonderful review. We are glad that you are satisfied with our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

Rated 5 out of 5 stars

Excellent service - Akash Takeaway

Excellent service, if you are looking for POS SYSTEM, check this company out first.

May 8, 2019
Unprompted review
Touch2success logo

Reply from Touch2success

We are incredibly grateful that you took the time out to leave us this review. Our company values it's customer satisfaction as the top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you even better in the days to come.

Rated 5 out of 5 stars

I’m very happy for this company and…

I’m very happy for this company and thankful for your help.
I will recommend this company to everyone
This is Ocean Boat Stourbridge

kind regards, costas

May 8, 2019
Unprompted review
Touch2success logo

Reply from Touch2success

We are incredibly grateful that you took the time out to leave us this review. Our company values it's customer satisfaction as the top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you even better in the days to come.

Rated 5 out of 5 stars

Great app and online order

Great app and online order - flames grill

May 7, 2019
Unprompted review
Touch2success logo

Reply from Touch2success

Thanks for taking the time to share your prestige opinion on Touch2success. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope that you spread the word, and recommend family and friends to us. We will ensure they all enjoy the same quality of service as you have.

Rated 5 out of 5 stars

Great experience for Dahna lounge

May 7, 2019
Unprompted review
Touch2success logo

Reply from Touch2success

Thanks for taking the time to share your prestige opinion on Touch2success. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope that you spread the word, and recommend family and friends to us. We will ensure they all enjoy the same quality of service as you have.

Rated 5 out of 5 stars

Best service ever definitely recommend…

Best service ever definitely recommend to everyone 😊

May 6, 2019
Unprompted review
Touch2success logo

Reply from Touch2success

Thanks for taking the time to share your prestige opinion on Touch2success. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope that you spread the word, and recommend family and friends to us. We will ensure they all enjoy the same quality of service as you have.

Rated 5 out of 5 stars

great service nice person on phone I…

great service nice person on phone I would definitely recommend

May 6, 2019
Unprompted review
Touch2success logo

Reply from Touch2success

Thanks for taking the time to share your prestige opinion on Touch2success. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope that you spread the word, and recommend family and friends to us. We will ensure they all enjoy the same quality of service as you have.

Rated 5 out of 5 stars

Calcuttaport:

Calcuttaport:
Lokesh : Accunt Manager he is nice poite knows the job

May 6, 2019
Unprompted review
Touch2success logo

Reply from Touch2success

Thanks for leaving us such a wonderful review. We are glad that you are satisfied with our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

Rated 5 out of 5 stars

Brilliant

Brilliant, professional, very friendly and quick response,
I am very happy with the service. Thanks

May 3, 2019
Unprompted review
Touch2success logo

Reply from Touch2success

Thanks for taking the time to share your prestige opinion on Touch2success. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope that you spread the word, and recommend family and friends to us. We will ensure they all enjoy the same quality of service as you have.

Rated 5 out of 5 stars

Great customer support

Great customer support, fast response to any queries.
Thank you.
Zishan K from Spiceland

May 1, 2019
Unprompted review
Touch2success logo

Reply from Touch2success

We are incredibly grateful that you took the time out to leave us this review. Our company values it's customer satisfaction as the top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you even better in the days to come.

Rated 5 out of 5 stars

They have a great customer service…

They have a great customer service team. I am pleased with their colleagues,how they handle and resolve issues.I would suggest to compete the market price with their rental.

April 30, 2019
Unprompted review
Touch2success logo

Reply from Touch2success

We are incredibly grateful that you took the time out to leave us this review. Our company values it's customer satisfaction as the top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you even better in the days to come.

Rated 5 out of 5 stars

this s from peking aroma

this s from peking aroma , thanks for very kind of staff to help me go through the training

April 26, 2019
Unprompted review
Touch2success logo

Reply from Touch2success

Thanks for taking the time to share your prestige opinion on Touch2success. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope that you spread the word, and recommend family and friends to us. We will ensure they all enjoy the same quality of service as you have.

Rated 5 out of 5 stars

Great service

Great service. Fantastic help from kali.

April 25, 2019
Unprompted review
Touch2success logo

Reply from Touch2success

Thanks for leaving us such a wonderful review. We are glad that you are satisfied with our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

Rated 5 out of 5 stars

Excellent service

April 25, 2019
Unprompted review
Touch2success logo

Reply from Touch2success

Thanks for taking the time to share your prestige opinion on Touch2success. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope that you spread the word, and recommend family and friends to us. We will ensure they all enjoy the same quality of service as you have.

Rated 5 out of 5 stars

Is good 👍

Is good 👍 we enjoyed

April 24, 2019
Unprompted review
Touch2success logo

Reply from Touch2success

We are incredibly grateful that you took the time out to leave us this review. Our company values it's customer satisfaction as the top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you even better in the days to come.

Rated 5 out of 5 stars

Excellent service

April 24, 2019
Unprompted review
Touch2success logo

Reply from Touch2success

Thanks for taking the time to share your prestige opinion on Touch2success. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope that you spread the word, and recommend family and friends to us. We will ensure they all enjoy the same quality of service as you have.

Rated 1 out of 5 stars

AVOID AT ALL COST- this company is all…

AVOID AT ALL COST- this company is all about taking your money - promising money back guarantee - and then never get given it when you want to or try to cancel- to start of with i taken out contract and the damn thing didnt even work for at least 4 -5 weeks - (and yes i was getting charged for it ) and now they are not even returning me my money - my account manager was Rajkiran- ive emailed him NUMEROUS TIMES - and he thinks to ignore emails is good- he hasnt even bothered replying to me nor his managers- the manager is called Julian- and so on- everyone avoid Touch 2success altogether as you wont succeed with them- I was stupid to recommend these to another restaurant and when you refer you get a referel credit - of which i STILL havent seen a penny of it - this company should be named Touch2 Failure-

Everyone IM WARNING YOU- DONT GET TRAPPED IN THEIR STUPID CONTRACTS! _ THEY PROMISE YOU AND THEN DONT FULFIL PROMISES- IVE GIVEN THESE ENOUGH TIME TO RESOLVE THIS ISSUE HOWEVER THEY HAVE DECIDED TO Takethepiss INSTEAD SO THEREFORE A REVIEW IS THE WAY FORWARD- at least everyone out there will actually know what this company is like with customers

Touch to success should get closed down !!!!

April 22, 2019
Unprompted review
Touch2success logo

Reply from Touch2success

We want to sincerely apologize for your negative experience with us. However, we'd like to learn more about your situation and what exactly happened. We want to make things right. So, please give us a call on 01782444282 and help us with your business name and post code so that we can better assist you. You can also email us at updates@touch2success.com and we will get back to you promptly. We look forward to hearing from you and earning back your trust in our business.

Rated 5 out of 5 stars

Jennifer you are very helpful

Jennifer you are very helpful
Thanks from tiger Belly Preston

April 22, 2019
Unprompted review
Touch2success logo

Reply from Touch2success

Thanks for leaving us such a wonderful review. We are glad that you are satisfied with our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

Rated 1 out of 5 stars

website is still not completed

website is still not completed. it still has loads of brevity issues, it looks old and outdated, system has not been sent and even though its been nearly a month, there's no progress. our competitors website was built a lot better, so we are not sure, in this challenging market, when they have done better for our competitors, why people would come to us? Datman charges were not explained very well in detail and thats probably very shoddy practise. our area manager seemed to be in rush and seemed hassled when questions were asked, even though all we wanted to sure, that we know what we are buying, still been kept in dark. we wanted to try their full system but been told, now the form thats been filled is only for online ordering system, so basically a new form cannot be filled? they might be a great company, that we do not know but theres lots of issues for businesses that they should address especially for the new customers with no know-how about how their business works and what they can do to help?

we hope this review will be considered and our matter be expedited. in a positive way we hope.

April 20, 2019
Unprompted review
Touch2success logo

Reply from Touch2success

We are extremely sorry to hear about this and even more sorry to disappoint a customer. Could you please share your business name and postcode with your contact details so that we may better assist you and get things sorted at the earliest.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look