I made a purchase online and used my debit card they next thing I know PayPal was involed and never relied my item and tried to get a refund and just got the run around so this company is a scam
Company replied
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I made a purchase online and used my debit card they next thing I know PayPal was involed and never relied my item and tried to get a refund and just got the run around so this company is a scam
Company replied
Bought LED charger £149 @ SEC ideal homes exhibition Glasgow last year sent loadsa emails as to charger not charging my iPhone X I have only had 1 reply blaming fault on everything even though I expl... See more
Purchased one of their Designer (Bluetooth Speaker) Table via Costco - The sales guy was excellent. However when we st it up at home it did not sound the same (Tinny) and the charger section did not w... See more
I have purchased 3 touchdown lamps. After 3 weeks of constant emails and calls with no reply I was notified they had been dispatched. Eventually they turned up. Two are fine but one has wires expose... See more
TouchDown Charging provides Wireless Charging Pads, Receivers and accessories to make your home, car and office smarter and cable free.
Humber Doucy Lane 23, IP4 3NR, Ipswich, United Kingdom
Replied to 100% of negative reviews
Typically replies within 48 hours
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An excellent and stylish lamp which we purchased approx 18 months ago.
We had an issue with it recently and I contacted the company. The Customer Service was excellent and it was dealt with and resolved immediately.
One happy customer, I would certainly purchase from this company again.
Absolutely love my table! It’s definitely been something that has been put to good use especially during lockdown. Out in the garden with the family music to keep us motivated and also somewhere for the kids to charge their phones. Fantastic buy 😍 BBQ pending I know my friends are gonna love it
TouchDown Charging has a great product, looks good, connects with Bluetooth and charges your device at the same time....wirelessly. Just pop it on the table and you hear that satisfying confirmation charging tone from your phone. Wonderful! Being able to take the speaker/charger table outside is really useful... you can even connect Google Home/ Amazon Echo with it and have yourself a smart table! Not just a great product - The great thing about this company is that they're easy to connect and deal with and so if you do encounter any issue, it's resolved right away and the team really do go above and beyond to ensure customer satisfaction.
You can be confident in purchasing from this company, as they're good anyway, but also UK based which helps. Highly recommended.
Getting no response to two emails re my faulty lamp.............now had satisfactory response
My husband loves his speaker / charging table from Touchdown Charging and uses it all the time. It’s a lovely-looking piece of furniture too. Fits in as a side table in our lounge beautifully.
Thank you for great customer service too when I advertertently ‘cleared-away’ it’s charging cable in my lockdown spring cleaning enthusiasm! Thank you so much Touchdown. We’ll be back!
Really loved the light with charger when I first saw this. Bought the black light with charger. Added benefit whilst working from home in the winter of 4 temperatures of light. Minor issue arose on a light. Customer service excellent, explained the issue on the Monday and replacement received by Royal Mail by Wednesday.
Great concept and easy to use. Ideal gift really. The style is compact so it was great to fit in a drawer when not in use
Absolutely great product and great service from the team! Looking forward to some more purchases in the future!
A truly magnificent product.
Purchased the touchdown table over a year ago and we are about to purchase our second. Wireless charging, Bluetooth connection, interlink multiple tables for throughout sounds. The guys at touchdown are a pleasure to deal with, we had a small issue and it was resolved right away. If you haven’t already done so, buy one, you won’t be dissatisfied!
Super fast easy to use charger. A few teething issues but the team were really helpful and got it sorted. Highly recommend!
I had purchased a TouchDown Charging - Wireless Charging LED Lamp (Black) in 2019 and have absolutely love it so I ended up buying one for my wife, at the start I had a problem with it not working, but I was very grateful due to the fact the company was going to be at the Ideal Home exhibition in 2019 that they changed it for me for free. I have that the customers service has been outstanding I have also recently bought Mounted Leather Charger - Business Edition £39.99 from them & I love it. The quality is very good its worth spending the money as there are lots out there that look similar you can not beat quality and the customer service.
I highly recommend this company on all the products I have.
They have great products, wireless charging table that plays my music what more can I want 👍
Does what they say , very professional service
And worth every penny ,
I look forward to seeing what they bring to the market next.
Spencer
I use my Touchdown lamp every day. Its a stylish accessory on my desk and the colour of the light is just right for me to work. I often study into the night and this lamp helps my concentration and keeps me awake.
The phone charger is also handy if my phone is running low on charge during the day.
Excellent! I highly recommend it.
Quality charging mounts
I’ve had a couple of their wireless charging mounts next to my bedside for a while now, and am really impressed. I have actually done some work for this company and was lot of their previous customer were coming back to buy more products because they were so impressed. I highly recommend this company to anyone that wants the latest technology in their home or office.
Ordered 2 desk lamps online, they arrived the next day.
Perfect for our office at home, surprised with how many extra functions were on the lamp. We often adjust the light temperature from warm light to white light.
I would recommend the desk lamp and the company.
Good customer service is all in how they resolve issues. I had purchased a lamp a while ago but only started using it recently. I found the main features weren’t working properly so contacted customer service and got a response from Greg very quickly who efficiently got to the bottom of the cause and posted me out a replacement plug and cable immediately. I had expected the usual battle you often have with companies but this was super easy and I’m very happy to say my lamp is now working perfectly! Very happy customer!
Love the lamp. Easy to use from the box. Slick design and highly recommend.
I’m very happy with my purchase. It’s a lovely piece of kit. It looks great, is simple to use and does a perfect job.
Great customer service too.
Really nice charging mount, it charges your phone so quickly and looks great too! You can have your phone vertically or horizontally and it will still charge so I love watching Netflix on my phone and charging my phone at the same time! Recommend.
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