Tower Heating Reviews 26

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We required a new hole in the wall gas fire fitting, plus removal of the old gas fire. From the initial enquiry, it was very quick for an engineer to visit, review, and have an estimate sent... See more

Rated 5 out of 5 stars

We've recently had a new boiler installed by Tower & just wanted to commend them on a great job from start to finish. From Greg carrying out the survey to Nigel & Ollie doing the fitting, the whole t... See more

Rated 5 out of 5 stars

It's a shame we can only give 5 stars! This company is the epitome of excellence right from Lorraine who initially answered the phone! She understood exactly why we couldn't be without heating a... See more

Company replied

Rated 5 out of 5 stars

Tower heating fitted my new boiler just over 12 months ago. It’s been fantastic and their service was great. So much so they have now fitted my mums new boiler and she has had excellent service. Staff... See more

Company replied

Company details

  1. Heating Contractor
  2. Air Conditioning Contractor
  3. Air Conditioning System Supplier
  4. Boiler Supplier
  5. Gas Installation Service
  6. Boiler and Heating Service

Written by the company

Tower Heating are a family-run company, serving Formby and it's surrounding areas. We are Gas Safe registered and are a Worcester Bosch Accredited Partner, meaning that we can provide upto a TWELVE year guarantee with new boiler installations. Our installations are carried out to exacting standards by our experienced team, so your heating will work just the way it was designed to. We have the following Novuna finance options available for new boilers: Buy Now, Pay Later. 1 year at 0% interest. 3-10 years at 13.9% APR


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26 reviews

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Rated 5 out of 5 stars

Brilliant service. Boiler fixed!

Had Keith come out from Tower Heating to fix our boiler today after if developed a leak and then the heating packed in. Fabulous experience. Keith was polite and got straight to the job. Boiler fixed and further service arranged. Brilliant service.

November 3, 2022
Unprompted review
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Reply from Tower Heating

Thanks for taking the time to leave us such a great review! We're glad that Keith was able to get your boiler fixed and that you were happy with his work. Stuart

Rated 5 out of 5 stars

Had a new boiler fitted by Tower…

Had a new boiler fitted by Tower Heating. Thomas Bonner and Oli Murphy were our engineers. They were very professional, tidy and efficient. I would always recommend Tower Heating

May 16, 2022
Unprompted review
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Reply from Tower Heating

Thanks for recommending us Simon, that's great to hear! Our engineers will be very proud. Stuart

Rated 5 out of 5 stars

Amazing service from a trusted company

Amazing service. Honest, reliable and a job well done. Can’t thank Tower Heating enough. We found them through a well known consumer advice magazine scheme for trusted traders, they had ten years worth of positive reviews. So glad they actually lived up to this, we initially called up and spoke to a professional, knowledgeable and courteous person over the phone and then then a prompt, efficient and honest engineer fixed our boiler issue. From now on we will using this company to service our boiler and other gas appliances annually. It’s sad we ended up finding them in difficult circumstances after a shocking experience with a national boiler cover insurance company. But it’s renewed our faith that there are local, reliable businesses out there. In our experience we now realise it works out better value for us to pay a local, reliable company with expert knowledge like this for annual boiler service and put our previous subscriptions for boiler cover insurance in the bank each month. We can then use these to cover our future services with this company or replace our boiler when the times comes and we would go straight to Tower Heating to do this, Thanks again for restoring our faith and our heating. It may have seemed like a small thing Tower Heating but it was a big deal to us.

February 21, 2022
Unprompted review
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Reply from Tower Heating

Thanks for taking the time to leave us such a detailed and glowing review Steven, we really appreciate it! It's great to hear we delivered on the high expectations you had for us and we look forward to working on your boiler in the future. Thanks again, Stuart

Rated 5 out of 5 stars

It's a shame we can only give 5stars!

It's a shame we can only give 5 stars!
This company is the epitome of excellence right from Lorraine who initially answered the phone!
She understood exactly why we couldn't be without heating and set the wheels in motion.
We were contacted the same day and the Engineer came to install a new boiler as soon as it came from the suppliers.
The Engineer was extremely efficient and knowledgeable and happily answered any questions we had.
He stayed until the job was finished and even cleaned up any debris.
This is THE Company to go to.

December 14, 2021
Unprompted review
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Reply from Tower Heating

Thanks so much for your 5 star + review Trish! We're incredibly pleased with how highly you speak of our team and our service. In our Mission Statement we have the line: Heating is our product, but our business is Customer Service. It's so satisfying to see this echoed in your review. Stuart

Rated 5 out of 5 stars

A brilliant service!

Tower heating fitted a new boiler for us in December and it has been brilliant. The guys were so friendly and helpful and talked me through how everything worked. They followed covid guidelines and cleaned up after themselves and also checked whether I was ok throughout the day and kept me up to date with what they were doing. The boiler was a reasonable price and great quality! I would definitely recommend tower heating to my friends and family. The whole process was fantastic!

May 9, 2021
Unprompted review
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Reply from Tower Heating

Thanks for leaving us such a lovely review Bec! We're so glad you're pleased with your new boiler and were happy with our engineers! Stuart

Rated 5 out of 5 stars

Great service -

Tower heating fitted my new boiler just over 12 months ago. It’s been fantastic and their service was great. So much so they have now fitted my mums new boiler and she has had excellent service. Staff are so professional, tidy, work hard and are very informative.

July 9, 2020
Unprompted review
Tower Heating logo

Reply from Tower Heating

Thanks for taking the time to leave such a lovely review! We're really glad we were able to help with your heating and then your mum's too. Thanks for your kind words and for recommending us, we really appreciate it. Stuart

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