ToyotaPartsDeal.com Reviews 

2,691
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,002 reviews, reviewers had a great experience with this company. Customers frequently praise the affordable pricing and prompt delivery of genuine automotive parts that fit perfectly. Many consumers highlight that the online ordering process is straightforward, and finding the correct components for their vehicles is remarkably easy. Reviewers often mention saving a significant amount of money compared to local dealerships while receiving helpful tracking updates. However, some people mentioned issues with damaged packaging and items arriving broken due to rough transit conditions. A few reviewers also noted difficulties regarding strict return policies, restocking fees, or receiving incorrect items for specific vehicle trims. Some customers experienced frustrations when orders were incomplete or missing parts upon arrival.

What people talk about most

Product

Customers had positive experiences with product, noting that items were correct and of high quality.... See more

Delivery service

Users describe positive interactions with delivery service, highlighting fast and prompt shipping times.... See more

Price

Customers consistently note positive experiences with price, highlighting that parts are significantly... See more

Order

People report ambiguous experiences with order processing, highlighting a split between positive and negative... See more

Quality

Reviewers highlight positive aspects of quality, noting that many items are genuine OEM parts that fit... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have ordered several things for my 2015 Sequoia from Toyota Parts Deal. Pricing is excellent, delivery is quick with tons of detailed updates along the way. So much easier and pleasant than dealing wi... See more

Rated 5 out of 5 stars

I was looking for exhaust bolts and nuts th replace the rusted ones on my 2015 Tacoma and was having a hard time finding OEM bolts and nuts. Several sites showed a schematic with parts but didn't list... See more

Rated 5 out of 5 stars

Knowing I have a place to go to for parts for my 2017 Rav4, is a good feeling! I was able to "rebuild" my liftgate in a short period of time (only because I didn't pay attention to the broken/ruste... See more

Rated 5 out of 5 stars

I appreciate this business. I was able to purchase a genuine Toyota part for my Highlander at half the price of what they would charge me at the dealership. It was delivered in a reasonable amount of... See more


Company details

  1. Auto Parts Store

Written by the company

ToyotaPartsDeal has been online for more than a decade, in which we go out of our way to fulfill our customers needs by giving them the most competitive online prices.

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(2,691)

936 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I received my headlights quicker than…

I received my headlights quicker than expected but the shipping was a little screwed up. The box got a large cut in it and broke off the piece that gets bolted onto the inside of the headlight. Happy with you guys and very disappointed with them. But there on and happy we had to get gorilla glue to hold broke piece together.

July 30, 2026
Rated 1 out of 5 stars

Beware of Fine Print No Return Policy

I purchased an electronic part that was never installed and I ended up not needing. When I contacted ToyotaPartsDeal to coordinate a return and refund they said they have an all sales final policy for electronic parts. Mind you that that fact was not prominently displayed when I ordered the part. It was buried in some fine print. So be very cautious when you buy from this outfit. I'm out $200 for a perfectly good part I never installed or used.

July 14, 2026
Unprompted review
ToyotaPartsDeal.com logo

Reply from ToyotaPartsDeal.com

Hi Ken,

Thank you for your feedback. We understand your frustration and would like to clarify that our return policy is readily available throughout your shopping experience.

For customers who are uncertain about part compatibility before purchasing, we also offer a Parts Question feature through our Customer Assistant chat, where the correct part number could be verified using the vehicle's VIN.

We appreciate your feedback and regret that your experience did not meet your expectations. For more information regarding our returns policy, please visit: https://www.toyotapartsdeal.com/service/toyota-return_policy.html

Rated 3 out of 5 stars

Broken in transit

Part arrived damaged. Used epoxy as a somewhat solution, however I recommend this company use more protective wrapping to prevent plastic parts from breaking off in transit.

July 12, 2026
ToyotaPartsDeal.com logo

Reply from ToyotaPartsDeal.com

Hi Amanda,

We are sorry the order’s packaging did not meet your expectations. Please reach out to us via Email, Live Chat, or call us at 1-888-905-9199 if the condition of the package affected the part. Our team is more than happy to assist you further from 7 A.M. to 4 P.M. Pacific Time, Monday to Friday.

We apologize for the inconvenience once again, and thank you for your trust in ToyotaPartsDeal.com

Rated 1 out of 5 stars

Not The "Original" part I ordered

The "Original" part I ordered, did not match the part that was on my Toyota, however it was a genuineToyota part. Paid extra to get genuine Toyota parts but was disappointed at the match

July 30, 2026
ToyotaPartsDeal.com logo

Reply from ToyotaPartsDeal.com

Hi Jeff,

Thank you for your feedback.
When a part has a manufacturer supersession, our site discloses the information in the description with “REPLACED BY” followed by the updated part number.
While the part number you received is indeed unpainted, rest assured the fitment will be exact.
We appreciate your understanding and are here to help if you have any further questions.

Rated 1 out of 5 stars

Do not order from these scam artists

Do not order from these scam artists. They intentionally mislabel their items with part numbers that don't include the whole part so they can upsell you. Terrible customer service. Dishonest liars. No refunds.

EDIT: Since these deplorable scam artists are insisting on more information, I will add it.

They sold me a part with the part number listed as: 88320-08051. This part number references an AC compressor WITH clutch. They did not send me the clutch (because they are scam artists and want to upsell me). When I tried to get a refund, they refused to give me one claiming the clutch was sold separately.

On the official parts website of Toyota for this part number 88320-08051 (which I would link to, but Trust Pilot doesn't allow links) the image of this OFFICIAL PART INCLUDES THE CLUTCH. Reference number 88410.

So why is Toyotapartsdeal.com listing a part with the number 88320-08051 that doesn't include a clutch, even though the official Toyota parts website includes it with that exact part number?

Because they are scamming you. Plain and simple. Do not buy from them.

Final edit: Go look for yourself with the part numbers I listed. Look on the official Toyota parts website. Look at Autozone. Look at O'Reilly's. Look at Advance. It always comes with a clutch. They're incompetent, lying and deceitful scammers.

July 18, 2026
Unprompted review
ToyotaPartsDeal.com logo

Reply from ToyotaPartsDeal.com

Hi Milo,

Thank you for your feedback. We take all feedback seriously and would love to assist you further. Before we could take a second look, we have requested more information on Trustpilot, please take your time and answer in detail as much as possible.

We appreciate your understanding and assistance.

Edit:

Thanks for providing the information for us to locate your order. We'd like to clarify that reference number 88410 is a different part from the part number ordered. If a component carries a different manufacturer reference number, it is a separate item with a different part number. Our catalog is based on manufacturer-supplied data, and our listing does not mention the inclusion of clutch, and we fulfill orders accordingly.

Additionally, as outlined in our published return policy, parts containing electrical components are not eligible for return.

We appreciate your feedback. For more information regarding our returns policy, please visit: https://www.toyotapartsdeal.com/service/toyota-return_policy.html

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look