Horrible staff swearing to other staff about my auntie calling her mother f and accusing me and all my little cousins of stealing and trying to put staff around us. The service was horrible as well a... See more
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i'm grown up, but i still like collecting toys, i bought a few items according to my preferences. There's a wide variety and many beautiful designs here staff are lovely.
Company replied
I've been to many toy stores, but I really like buying here bacause there are so many beautiful diverse, perfect for my child.
Company replied
My children love buying beautiful toy cars. I went to a Toyplanet store and bought a few, there were so many different styles. My children really liked them.
Company replied
Company details
Written by the company
Toy Planet es una cadena española con más de 30 años de experiencia en el mundo del juguete 🎲✨. Contamos con más de 220 tiendas en toda España y una tienda online segura y fácil de usar, desde la que enviamos tus pedidos en tiempo récord 🚚🎁. Nuestro objetivo es fomentar la felicidad de niñas y niños a través del juego, ofreciendo productos de calidad a precios competitivos. En Toy Planet encontrarás desde juguetes educativos y juegos de mesa hasta disfraces, artículos de temporada y detalles originales para todas las edades. Nos caracteriza una atención cercana y personalizada: cuidamos cada pedido con mimo y siempre buscamos la mejor solución ante cualquier incidencia 💙. Gracias por confiar en Toy Planet, la juguetería de confianza de las familias.
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3.5
Average
246 reviews
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This company invites their customers to review, whether positive or negative
Replied to 79% of negative reviews
Typically replies within 1 month
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Horrible staff swearing to other staff…
Horrible staff swearing to other staff about my auntie calling her mother f and accusing me and all my little cousins of stealing and trying to put staff around us. The service was horrible as well and me and all of my family will certainly not be going back. The staff there are very horrible and as well they are selling fake needohs saying they are similar.
July 10, 2026
Unprompted review
It's amazing here
It's amazing here, the products are unique. As a toy collector, I'm one of the most unique in the wold, and i've picked up a few items for my collection . the best of the best.
April 16, 2026
Unprompted review
I often take my children to the toy…
I often take my children to the toy store on weekends they all love the toys there because they are beautiful and come in a wide variety of designs.
April 13, 2026
Unprompted review
This is amazing
This is amazing, A toy supermarket with so many different models that my kids love. Every time we come here. the staff are lovely.
April 8, 2026
Unprompted review
Reply from Toyplanet
Hello! 😊
Thank you so much for your wonderful review!
We're delighted to hear that you and your children enjoy visiting our toy store and that you love the wide variety of toys we offer. It also means a lot to know that our team has made your visits even more enjoyable with their friendly service.
🎁 We look forward to welcoming you and your family back again soon. Best wishes from the entire Toy Planet team!
The toys here are diverse anf my kids…
The toys here are diverse and my kids love them, I bring the kids here on weekends, and the staff are very enthusiastic.
April 8, 2026
Unprompted review
Reply from Toyplanet
Hello! 😊
Thank you so much for your kind review!
We're delighted to hear that your kids enjoy our wide selection of toys and that visiting us has become part of your weekend plans. It also means a lot to know that our team’s enthusiasm and friendly service have made your experience even more enjoyable.
🎁 We can't wait to welcome you and your family back again soon. Best wishes from the entire Toy Planet team!
I took my children shopping and they…
I took my children shopping and they raelly enjoyed it here, there are so many beautiful toys that they loved.
April 14, 2026
Unprompted review
Reply from Toyplanet
¡Hola! 😊
¡Muchas gracias por compartir vuestra experiencia!
Nos alegra muchísimo saber que tus hijos disfrutaron tanto de la visita y que encontraron tantos juguetes que les hicieron ilusión. Trabajamos para ofrecer una gran variedad de productos para que cada visita sea una experiencia especial para toda la familia.
🎁 ¡Esperamos volver a veros muy pronto! Un saludo de todo el equipo Toy Planet.
There are many beautiful and safe toys…
There are many beautiful and safe toys here, so I bought a few for my children, which is great.
April 2, 2026
Unprompted review
Reply from Toyplanet
Thank you for choosing Toy Planet and for sharing your experience with us.
We’re delighted to hear that you found many beautiful and safe toys and that your children are enjoying them. Comments like yours mean a lot to us! ✨🧸
🎁 A big thank you from the entire Toy Planet team, we hope to see you again soon!
The shop hrer has a wide variety of…
The shop hrer has a wide variety of itmes, and the staff are enthusiastic and friendly, I often stop by here to buy something fot my grandchild, the are attentive and helpful.
April 8, 2026
Unprompted review
Reply from Toyplanet
Thank you for choosing Toy Planet and for sharing your experience with us.
We’re so happy to hear that you enjoy the wide variety of items in our shop and that our team has been friendly and helpful. It’s wonderful to know you often visit us to find something special for your grandchild 💛✨
🎁 A big thank you from the entire Toy Planet team, we hope to see you again soon!
Every weekend
Every weekend - take my children shopping my children love toys often bring them here to choose items that suit them.
April 10, 2026
Unprompted review
Reply from Toyplanet
Thank you for choosing Toy Planet and for sharing your experience with us.
We love hearing that you visit us every weekend with your children and that they enjoy choosing their own toys. That’s exactly the kind of fun and special moments we aim to create! 🧸✨
🎁 A big thank you from the entire Toy Planet team, we hope to see you again very soon!
I often travel for work and always stop…
I often travel for work and always stop by here to buy gifts and toys for my children, there's a wide variety of designs and the kids love them.
April 9, 2026
Unprompted review
Reply from Toyplanet
We’re delighted to hear that you often stop by to find gifts and toys for your children during your trips. It’s great to know you appreciate the wide variety of designs and that your kids love them! 🎁✨
🎁 A big thank you from the entire Toy Planet team, we hope to see you again soon!
i'm grown up
i'm grown up, but i still like collecting toys, i bought a few items according to my preferences. There's a wide variety and many beautiful designs here staff are lovely.
April 2, 2026
Unprompted review
Reply from Toyplanet
Thank you for choosing Toy Planet and for sharing your experience with us.
We love hearing that, even as an adult, you enjoy collecting toys! It’s great to know you found items that match your preferences and that you appreciate the variety and beautiful designs, as well as our lovely team ✨🎁
🎁 A big thank you from the entire Toy Planet team, we hope to see you again soon!
My kids love the toys
My kids love the toys, i bring them here to buy them, the products are high quality and non-toxic for children, my kids really like them.
April 7, 2026
Unprompted review
Reply from Toyplanet
¡Hola! 😊
Muchas gracias por compartir vuestra experiencia.
Nos alegra saber que a tus hijos les encantan nuestros juguetes y que confiáis en nosotros para vuestras compras. Trabajamos para ofrecer productos de calidad que permitan a los más pequeños disfrutar de cada momento de juego con total tranquilidad.
🎁 ¡Esperamos seguir formando parte de muchos momentos especiales en familia! Un saludo de todo el equipo Toy Planet.
There are many beautiful toy designs…
There are many beautiful toy designs here, I bought a few as birthday gifts for my niece, there are so many options.
April 6, 2026
Unprompted review
Reply from Toyplanet
¡Hola! 😊
Muchas gracias por compartir tu experiencia.
Nos alegra saber que encontraste una gran variedad de juguetes y que pudiste elegir el regalo perfecto para el cumpleaños de tu sobrina. Nos esforzamos por ofrecer un amplio surtido para que siempre haya opciones para cada ocasión. 🎁✨
🌟 ¡Esperamos volver a ayudarte a encontrar el regalo ideal muy pronto! Un saludo de todo el equipo Toy Planet.
This weekend
This weekend, when i take the kids shopping. I always take them to buy toys, they love this place, Lots of beautiful toys and lovely staff.
April 8, 2026
Unprompted review
Reply from Toyplanet
¡Hola! 😊
¡Muchas gracias por compartir vuestra experiencia!
Nos encanta saber que visitar nuestra tienda se ha convertido en un plan especial para toda la familia. Nos alegra que los más pequeños disfruten descubriendo nuestros juguetes y que hayáis encontrado un lugar donde siempre os sentís bien atendidos.
🎁 ¡Esperamos seguir recibiéndoos durante muchos fines de semana más! Un saludo de todo el equipo Toy Planet.
I stopped by the store to buy a few…
I stopped by the store to buy a few things for my children, The staff were very helpful and guided me in choosing items suitable for them. Thank you very much.
April 8, 2026
Unprompted review
Reply from Toyplanet
¡Hola! 😊
Muchas gracias por compartir tu experiencia.
Nos alegra saber que encontraste lo que buscabas para tus hijos y que nuestro equipo pudo ayudarte a elegir los artículos más adecuados. Comentarios como el tuyo nos animan a seguir ofreciendo una atención cercana y personalizada.
🎁 ¡Esperamos volver a verte muy pronto! Un saludo de todo el equipo Toy Planet.
The toys are very nice
The toys are very nice, my children love them, Every time we go out, I often bring the kids here.
April 7, 2026
Unprompted review
Reply from Toyplanet
Thank you for choosing Toy Planet and for sharing your experience with us.
We’re so happy to hear that your children love our toys and that you often visit us together. Creating moments like these is what we enjoy the most! 🧸✨
🎁 A big thank you from the entire Toy Planet team, we hope to see you again soon!
The staff here were attentive abd…
The staff here were attentive abd helpful, guiding me in shopping for items suitable for my chldren.
April 1, 2026
Unprompted review
Reply from Toyplanet
Thank you for choosing Toy Planet and for sharing your experience with us.
We’re delighted to hear that our staff were attentive and helpful, guiding you to find the most suitable items for your children. That’s exactly the kind of service we strive to provide! 🧸✨
🎁 A big thank you from the entire Toy Planet team, we hope to see you again soon!
I bought some beautiful and varied toys…
I bought some beautiful and varied toys from a toy store to give my students. They loved them.
April 7, 2026
Unprompted review
Reply from Toyplanet
Thank you for choosing Toy Planet and for sharing your experience with us.
We’re so happy to hear that you found beautiful and varied toys and that your students loved them. What a lovely way to bring joy to your classroom! 🎁✨
🎁 A big thank you from the entire Toy Planet team, we hope to see you again soon!
I often bring my children here because…
I often bring my children here because there are so many beautiful, diverse, and eye-catching toys that the kids love.
April 2, 2026
Unprompted review
Reply from Toyplanet
¡Hola! 😊
¡Muchas gracias por compartir vuestra experiencia!
Nos alegra saber que vuestra tienda es un lugar al que os gusta volver y que los más pequeños disfrutan descubriendo nuestra gran variedad de juguetes. Trabajamos para ofrecer un amplio surtido para que cada visita esté llena de ilusión y diversión.
🎁 ¡Esperamos seguir viéndoos muy pronto! Un saludo de todo el equipo Toy Planet.
It was my daughter's birthday
It was my daughter's birthday, so i brought her here to buy a presenr. This place is wonderful, there so many beatuful designs, and my daughter lived it.
April 5, 2026
Unprompted review
Reply from Toyplanet
¡Hola! 😊
Muchas gracias por compartir un momento tan especial con nosotros.
Nos hace mucha ilusión saber que elegiste nuestra tienda para encontrar el regalo de cumpleaños de tu hija y que disfrutó tanto descubriendo todos los juguetes. Nos encanta formar parte de esos días tan especiales para las familias.
🎁 ¡Esperamos volver a veros muy pronto y seguir acompañándoos en muchos momentos inolvidables! Un saludo de todo el equipo Toy Planet.
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