I purchased the Legend of Zelda replica sword and it went very smoothly. The package was delivered in a timely manner and it came nicely wrapped. I was informed when the order was shipped, in transit,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I couldn't have asked for quicker delivery and this was a hard Target Bullseye Exclusive 5" Beach Bag Charm that was sold out all over. I almost doubted they really had it, but they did and delivery... See more
Ordered and received all of the items I purchased! Good communication with everyone! Items were well packaged! Great Service!! Thank-you!
Product was exactly as described. I got my order faster than anticipated. Always got tracking to see my order.
Company details
Written by the company
We are a family-owned small business that started 30+ years ago with a small retail shop. Now we offer the most complete selection of the hottest toys, action figures & trading card games anywhere in the world! We work relentlessly to bring you an easy to navigate, 100% safe & secure, fully stocked with guaranteed authentic merchandise on-line store. At ToyWiz.com, there are a 3 rules we live by.... Largest Selection of Guaranteed Authentic Merchandise, Competitive Pricing & Great Customer Service. With those 3 qualities in place, we will always stand out from the crowd. When you do business with us, you can trust that we take your business very seriously. Our online store is open for business 24 hours a day, 7 days a week, 365 days a year! Also, if you check out the Information & Help Center at the bottom of every page, you just might find the answer to a question you have. In the meantime, enjoy our site because we enjoy bringing it to you!
Contact info
United States
- 877-451-2597
- CustomerService@toywiz.com
- www.toywiz.com
3.7
Average
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shipped as expected and will make a…
Shipped as expected and will make a very happy young lady
December 22, 2022
Early just before Christmas Eve
Other than the price, but understandable during the short time frame before Christmas Eve, great customer service and experience!
December 22, 2022
Super quick processing of my order
Super quick processing of my order. I actually might get it in time for Christmas! Thanks!!
December 21, 2022
The item arrived in good condition
The item arrived in good condition and earlier than estimated. I would definitely buy again.
December 14, 2022
Easy to shop and not a lot of hassle
December 16, 2022
Keep marking my orders as fraudulent…
Keep marking my orders as fraudulent just because I am shipping to different state
December 19, 2022
Great cards and autograph
Extremely quick delivery and well packaged. Super nice cards.
December 14, 2022
This was my first purchase with this…
This was my first purchase with this site and I asked if I could apply a discount code they offered after I made my purchase. I was responded throufh email with an hr with just a simple confirmation that they could do it and it had been done. So easy!
December 16, 2022
I just ordered this item and I already…
I just ordered this item and I already received shipping information!!
December 16, 2022
Overall great website, service and pricing
Easy to use website, Competitive prices, I personally really appreciate the detailed Christmas delivery schedule. Good communication after purchase, currently awaiting product.
December 15, 2022
These guys were very helpful and…
These guys were very helpful and actually went above and beyond to assist me.
December 14, 2022
This company will rip you off
This company will rip you off! I ordered a game as a Christmas present for someone but found out that I could get it 3 times cheaper than what I paid them. I received the package but sent it back without opening the item. I received an email from them stating that if I would send the package unopened (which is was never opened), that I would receive the full refund. They finally received the item but only refunded me like 90% of the amount. This is terrible business practices.
December 16, 2022
Unprompted review
Great selection of yugioh cards to buy
December 16, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.