Unbeatable customer service.
The very best customer services. Great company.
February 16, 2026
Unprompted review
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Company details
Information provided by various external sources
Tracy Tools Ltd carry extensive stocks of Cutting Tools, Specialising in Taps & Dies. These cover BSC, BSF, BSW, UNF, UNC, BA, Metric etc, with a full range of Left Hand, Special Thread and Insert Taps.
Contact info
TQ2 8JG, Devon, United Kingdom
- www.tracytools.com
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The go to company for tools
Absolutely the place to go for tools. Incredible stock. Helpful staff
October 21, 2025
Unprompted review
I ordered 2 taps of an unusual thread…
I ordered 2 taps of an unusual thread for a friend on Saturday and they arrived at 1 pm Tuesday.The items and shipping were very reasonable prices with super fast delivery. They also included a priced catalog which I will pass on to my friend who is not so computer literate. I have seen this company advertised in the classic bike press but never used them before.Excellent product and service.
October 14, 2025
Unprompted review
A reliable company with a fast turn round of ord
I have used them several times over the years. The tools are good quality and well priced. Postage is extremely reasonable.
Each time the order has been dispatched quickly and I have normally received them the next day even when ordered in the afternoon.
On this occasion I noticed I had made and error when I receive the email acknowledgement of the order and sent an e mail asking them to correct it which they promptly did and I received the items the next day
October 9, 2024
Unprompted review
Fantastic service
Fantastic service ! Ordered a Die at 4.45 PM , It arrived by first post the following day . I am in the North East of Scotland! Absolutely First Class .
June 7, 2024
Unprompted review
Rude staff
Normally a very good service and range of products, but when I recently enquired about an order was dealt with by a rather rude man.
I quoted the order number, “yeh what about it” was his abrupt reply, when I told him the order had not arrived he asked for the number again, then presumably thinking I could not hear cursed “b*****d” , not sure if this was directed at me. He then in his abrupt manner told me it had been posted there was nothing he could do. Strange choice of person to have dealing with the public.
October 27, 2023
Unprompted review
Great service and value
I often use Tracy for taps and dies. Their prices are very good and their service is excellent. Today I ordered a 1” od die and a 1 5/16” od die holder. On receipt of my order they phoned to check that this was not a mistake. It wasn’t, but I do appreciate the thought given.
February 22, 2023
Unprompted review
What a superb company
What a superb company, with exceptional speed, service, and quality of product. I ordered two items after their delivery cut off time, but they still arrived by 11am the next day. I have used the Taps that I ordered with very pleasing results. Thanks also for using Royal Mail. Still the best delivery service. Will be placing further orders in the future.
June 15, 2022
Unprompted review
Excellent service.
Truly excellent service from Tracy Tools. I am a model engineer, my requirements are limited and orders are normally small but every time I place an order I am surprised by their prompt delivery and the fantastic quality of their products. Thank you Tracy Tools 10/10
December 2, 2021
Unprompted review
Excellent service
Excellent service! My favourite place for taps and dies
March 6, 2021
Unprompted review
Amazing Company and business for tools…
Amazing Company and business for tools of all sorts.
Customer service is fantastic
First class in everything they do.
Thanks again Tracy Tools Ltd
April 3, 2019
Unprompted review
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