I recently bought a couch from Trade Max, and I’m genuinely impressed with the quality and comfort. The fabric feels durable, the cushions are supportive, and the overall design fits perfectly with my... See more
Company replied
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See what reviewers are saying
I purchased this dining table (Kopparbo Round Dining Table Extendable 120-220 cm Veneer) and received it today. Even though I was a bit skeptical when I read previous reviews. But I have to say... See more
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I recently purchased several lamps from Trademax for my new home, and I couldn't be happier. The designs are absolutely beautiful and look even better in person than they do online. What really imp... See more
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I have been waiting more than a month to return the damaged sofa still nothing happened there just bull shitting and cheating my money. For my last review guy who have replied and said it has given to... See more
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Company details
Written by the company
Trademax erbjuder ett stort sortiment av både möbler och inredning. På Trademax hittar du allt från soffor, sängar, matbord till heminredning för ett trevligare hem. Vårt fokus ligger på kvalitet och design men med en billig prisslapp. Ända sedan företaget bildades 2008 har affärsidén varit att erbjuda våra kunder kvalitativa produkter till ett lågt pris. Detta kan vi göra eftersom många andra företag köper sina varor med flera mellanled som ska ha betalt på vägen, något som leder till ett högre pris på slutprodukten som sedan kunden i slutändan får betala. Välkommen till Trademax.se - möbelvaruhuset på nätet med över 280.000 nöjda kunder. Vi hoppas såklart också att även du blir nöjd. Lämna gärna ett omdöme så vi kan förbättra oss ännu mer och uppnå en 100% nöjdhet.
Contact info
Strandbadsvägen 19, 252 29, Helsingborg, United States
- 042-172160
- support.trademax.se
- www.trademax.se
3.7
Average
73K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The delivery agreement was on point and…
The delivery agreement was on point and a great customer service. I really like the bed I bought from Trademax and the engineering to setup the bed is simple and it takes no time. Overall rating 10+
September 13, 2021
Jätre bra servic
September 11, 2021
Thank you for the great support!
September 11, 2021
This is my first time I am ordering…
This is my first time I am ordering bed.
I work Monday to Friday and I come home 17:00.
You had written there is evening time. But you had not give on the website that evening time costs extra money.
I must not go to job on wednesday and it will costs me a lot.
September 1, 2021
Reply from Trademax.se
Hi Waris,
Thank you for the review.
I'm sorry that you are not happy.
On the website it stands that the delivery is daytime.
After you complete the order there will come options if you would like to add evening delivery.
Have a great day.
Hanna Trademax
nice shopping experience
The staffs were very helpful at the store in Västerås. Would definitely go back again.
August 26, 2021
Delivered as promised
Delivered as promised, putting the couch together was difficult as the instructions were not well done. We couldn't fit the things holding the two parts of the couch together in at all - no instructions for how this is supposed to work. The table was very easy to put together, although we needed two people to fit the crossbar in properly.
August 25, 2021
Min favorit 😻
August 21, 2021
Reply from Trademax.se
Hej Amirhosein,
Tack för ditt fina omdöme.
Men vad härligt att vi är din favorit.
Det glädjer oss verkligen.
Vi hoppas allt går som planerat och att du blir minst lika nöjd med dina nya varor.
Ha en fin dag.
Hanna Trademax
Reply from Trademax.se
Hej Mohamed,
Tack för ditt omdöme.
Vad roligt att ni uppskattar vår kundservice. Detta gör oss glada.
Hoppas ni ska bli nöjd med ert köp.
Önskar dig en fin dag.
Mattias, Trademax
No update or coorespondance of status…
No update or coorespondance of status after taking the order.
Even the response to this comment was a standard copy-paste text from what was told during order.
The phone never answers, emails are responded with the same copy-paste text and the dates promised while ordering are not referred or mentioned at all in any correspondences..
August 9, 2021
Reply from Trademax.se
Dear Girish,
Thank you for your review.
You will receive information as soon as the products are sent from the storage and two days before the delivery you will also receive a text message with more information about estimated delivery time.
If you have any further questions please do not hesitate to call 042-17 21 60.
Have a nice day.
Best regards Karin
Trademax
Super bra service.
August 6, 2021
The tv bank is the good but the screws…
The tv bank is the good but the screws were not enough and the legs where plastic .
August 6, 2021
Reply from Trademax.se
Dear Lizz,
Thank you for your review.
I am sorry to hear that your new product is not what you hoped for. If you wish to get in contact with us regarding this please do not hesitate to call 042-17 21 60 for further assistance.
Wish you a nice day.
Best regards Karin
Trademax
Low or missing quality
Low or missing quality. Produced in China with cheapest possible parts, i.e. 99% plastic.
Overpriced for what you get.
July 30, 2021
Unprompted review
Reply from Trademax.se
Hi,
Thank you for the review.
I'm so sorry that you are not happy with the quality.
Please contact our customer service and we will help you.
It is also possible to make an reclamation on the website.
Have a great day.
Hanna Trademax
wardrobe
I bought a wardrobe and I am very dissatisfied with the door very crooked between the door at the bottom and there is a gap of 4 cm in the middle of the door contact area is very bad workmanship
July 24, 2021
Reply from Trademax.se
Hi Marcin,
Thank you for the review.
I'm so sorry that you have problem with your order.
Please contact our customer service or do a reclamation on the web site so we can help you.
Have a great day.
Hanna Trademax
For all packages which I ordered from…
For all packages which I ordered from you are so nice. I am glad ,and very interesting , your service is very excellent .
July 21, 2021
Reply from Trademax.se
Hi Sonnety,
thanks for your review.
Glad to hear this! 😊
Wish you a good day
Emelie
Trademax
Long waiting delivery
July 20, 2021
Reply from Trademax.se
Hi V.Z,
thanks for your review.
Sad to hear this! 😔
If you have any questions about the delivery, you are warmly welcome to contact our customer service by phone: 042-172160.
Wish you a good day
Emelie
Trademax
Excellent 👍👍
July 18, 2021
Reply from Trademax.se
Hej Lam,
tack för ditt omdöme.
Härligt att höra! 😊
Önskar dig en fin dag
Emelie
Trademax
Super bra service.
July 17, 2021
Reply from Trademax.se
Hej Marja,
tack för ditt omdöme.
Glädjer oss att läsa detta! 🥰
Önskar dig en fin dag
Emelie
Trademax
The delivery was late by two weeks and…
The delivery was late by two weeks and arrived just as I had left the country. when I returned the item was faulty and needed to be returned. they wouldn't accept and just told me to sell second hand. its such bad service and really unfair
July 15, 2021
Unprompted review
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