Bought a small lead via eBay. Didn't even know it was fulfilled by NRG until they invited me to write a review. The item received is (I believe) genuine Apple, very well packed in moulded plastic hol... See more
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It’s that time of year to make sure that my torch had working batteries and of course it didn’t. So I found some D cell batteries at TradeNRG Uk for a competitive price and realistic shipping costs. G... See more
Very sturdy cables, has reinforced ends so it dose not get damaged. There are three different lengths that come in handy for different parts of the house or even with travelling. Over all very high q... See more
Company replied
Easy ordering, very competitive prices, fast delivery. What’s not to like. Superb service all round. Keep up this high standard and other companies need to get their act together. Thanks.
Company replied
Company details
Written by the company
TradeNRG.co.uk offers top-quality consumer electronics & packing material with free UK delivery and worldwide shipping. We make big-brand products accessible to everyone With a vast selection at competitive prices, we provide excellent pre-sale and after-sale services, ensuring a seamless shopping experience. From cool gadgets to phone and computer accessories, we have everything you need. Trust TradeNRG.co.uk for unbeatable prices, fast delivery, and exceptional customer service.
Contact info
Unit A2, Harrison Trading Estate, Longworth Street, PR1 5DL, Preston, United Kingdom
- www.tradenrg.co.uk
Asks customers to review
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Hasn’t replied to negative reviews
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Was not sure what to order but I had…
Was not sure what to order but I had one covered in plain white covering like wire but it soon split so I think this one looks like it might be stronger.
Fast delivery and left in parcel box
Fast delivery and left in parcel box rather than on doorstep in full view. gratefully appreciate
An excellent purchase.
An excellent purchase and I would definitely recommend them just what I needed to set up my security camera.
In need of D cell batteries
It’s that time of year to make sure that my torch had working batteries and of course it didn’t. So I found some D cell batteries at TradeNRG Uk for a competitive price and realistic shipping costs. Great communication informing me of when they were shipped and when to expect them. Fast delivery and very well packaged. I will certainly give this company my business again when the need arises.
The package was accurate and it had…
The package was accurate and it had fast shipping
Sent me the wrong items and had to fight for a refund
. Their website on the “contact us “ page tells you to contact them if any issues.. “Complaints, compliments or curiosity - we handle everything!”
This is not true. I spent close to £80 on items and they sent me the incorrect items. I used their what’s app channel for contact and waited over 2 days for a response. The response was that the items they sent me work just as well as what I had originally ordered! I ordered black tourmaline orgone pyramids for a reason.. they sent me tigers eye ones and are telling me it works just as well. Are they familiar with what I need to use it for? Black tourmaline and tigers eye are 2 completely different crystals and anyone within the metaphysical/spiritual sector knows this. They said they would give me a “partial refund” of 10% to keep items I didn’t order! Not even that as one option OR we can send you a free returns label to return them and send out the items you ordered.
Awful customer service and I will never use them again for this reason. They made a mistake and are trying to convince me to keep items I never ordered for a measly £7.95 refund on a £79.95 order.
Update
I have edited my review after getting no further response to my what’s app messages I rang the company to complain and they have agreed to refund me and I did receive the refund . However I still stand by the fact that to offer someone 10% off a wrong order with no other option given is unacceptable and that considering their website indicates that they are willing to help you no matter what I did have to fight for a reasonable solution.
Grey packaging bags are good value and…
Grey packaging bags are good value and a slight issue was dealt with and rectified quickly by customer services.
Arrived promptly
Arrived promptly. Good value, exactly as described. Unfortunately numty delivery driver delivered to neighbours house but that is out of your control.
I bought a new electric toothbrush…
I bought a new electric toothbrush which arrived promptly two days later. Absolutely first class service. Thank you!
Item got lost in transit but they sent…
Item got lost in transit but they sent another straight away
Prompt delivery, great service
Happy with purchase. Just what I needed. Phone charger is excellent. Thanks.
Ordered a toothbrush nearly 4 weeks ago…
Ordered a toothbrush nearly 4 weeks ago says it takes 2 days to do a label and 3-5 working days to deliver, after two weeks I emailed the they replied with it’s running late , I have since emailed them twice and got no response,so I wouldn’t advise anyone to buy from this company
My goods arrived quickly and in good…
My goods arrived quickly and in good condition, I would use this vendor again.
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