vlad karpels trading site ---good money management is key to this site.covers psychology/attitude and mindset needed to trade well.books to help re-enforce the principles of trading.stocks and options... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've been a Member since the beginning, TRADESPOON (VLAD) is the complete package for Investors and Traders using both Stocks and Option Strategies, he has the best Market Insight in the business w... See more
Company replied
I have been a client for years and my experience is excellent. My usage is centered on the stock forecast tool and the portfolio management tool. I am strictly an option trader and the portfolio tool... See more
Company replied
I joined Tradespoon a a few months ago, and strongly recommend following Vlad and his advice for swing and long term investor trading. The AI system he has created forecasts the markets, indexes, and... See more
Company replied
Company details
Information provided by various external sources
Tradespoon provides you with daily trading recommendations that use a statistical system for maximizing returns from our stock picks—this is the most scientific way to predict trading returns. We also provide you with buy and sell recommendations, trai...
Contact info
Half Day Road 318, 60089, Buffalo Grove, United States
- www.tradespoon.com
4.8
Excellent
45 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
TRADESPOON, No place to cancel, no refund as advertised
After watching the TRADESPOON, VLAD KARPEL, TEASER on 4-17-18 I signed up and paid for their Premium membership, $497.00, by credit card. They had offered 30-Day Money Back Guarantee, so, what do I have to loose, I thought.
To cancel, I called the number listed on my Credit Card receipt: no contact, only a message that says: this number is not in service.
Not knowing what to do, I mailed an e-mail to SALES 5/5/18 to cancel and asked for a refund. I did not receive a response, so I send one other letter on 5-10-18 to Support. Again, no response.
On 5-11-18 I went through all their pages in search of UNSUBSCRIBE. The closest, there were 2 radio buttons, to click on either SUBSCRIBER or NOT A SUBSCRIBER (or something like that, I don't remember exactly). I clicked on NOT A SUBSCRIBER and asked to contact me, but there was no response. Nor did I receive a refund as off today, 5-22-18.
I am very disappointed, in his presentation VLAD KARPEL stated several times: 30 Days money back GUARANTEE. But there is no place to write to for a cancellation. Upsetting is that the phone number given by the Credit Card Company, 866-610-7407 is not in service. Looks like they don't want to live up to their promise.
CB
May 23, 2018
Unprompted review
Reply from Tradespoon
Hello Christian,
I am sorry for the poor experience. I assure you we absolutely honor our 30 day guarantee. Can you please email support@tradespoon.com with your email address so we can see what happened with your account. We do not have telephone support, instead we have many ways for you to contact us. You can email us, you can use live chat, and you certainly have ability to request cancellation from the Profile page using the billing tab.
Also, we have no places on our site with NOT A SUBSCRIBER vs SUBSCRIBER, so is it possible you have us confused with another service?
Please contact us and we will take care of you.
Thank you,
Alex-
I've been a member for about 6 months…
I've been a member for about 6 months now. I even went for the one on one mentorship program as I am new to the trade.
They hold daily webinars with the premium membership that are worth the membership.
The tools are not as good as they claim. In fact, I found them to be no better or worse than any other predictive tools: 50% accuracy in my experience.
And the one on one was poor at best, and completely un structured. Not at all what I was expecting.
All in all, I regret getting the one on one mentorship but I'm pretty pleased with the daily lessons/webinars with the premium membership. Although sometimes it's hard to keep up.
They are certainly not a scam, they could certainly do better, but they work for their clients.
February 27, 2018
Unprompted review
Reply from Tradespoon
Hello El Chupacabra,
Thank you for taking the time to post your honest review. We are very happy that you are enjoying the training and certain portions of the Premium Membership.
We also appreciate your feedback on the tools, and we want you to know that we are constantly updating our software and tweaking our algorithms to bring users the best possible service and experience.
Thank you again,
Alex-
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.