I have a fund dispute with Taurex Global Limited. My account number is 2110000159. I deposited USD 40,000. After trading activity, my account balance was USD 33,406.75. I withdrew USD 19,555.75, and U... See more
Company replied
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See what reviewers are saying
I’ve really enjoyed Taurex as it has everything in one place, from demo’s to live accounts, MT5 accessibility and even their own economic calendar. In addition, I’ve joined the Discord and lives st... See more
Company replied
My time with the Taurex community has been genuinely rewarding. I’ve learned so much from Connor's live streams, which are packed with insight and energy. Trading with the Taurex community has been bo... See more
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Taurex has been a really good broker backed prop firm and an excellent community to be a part of. They share their payout certificates on a regular basis which adds confidence to them being reputab... See more
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Company details
- Investment Service
- Alternative Financial Service
- Finance Broker
- Gold and Silver Trading Company
- Non-Bank Financial Service
- Stock Broker
About Taurex
Written by the company
Taurex Trading App
The Taurex Trading App redefines your trading experience, offering a user-friendly interface that caters to both beginners and experienced traders. With customisable watchlists and advanced risk management tools, you can execute, analyse, and monitor trades across more than 1,500 CFDs, including Forex, Shares, Metals, Commodities, Indices, and Cryptocurrencies. Customise your portfolio and quickly respond to market changes with our easy-to-understand charting system. With three distinct account types—Standard Zero, Pro Zero, and Raw—you can choose the one that best suits your trading style. Plus, you’ll benefit from multilingual 24/7 support and commission-free transactions on select accounts. The Taurex Trading App offers you a streamlined, informed trading experience, putting control, flexibility, and simplicity at the forefront of your trading journey.
Copy Trading by Taurex App
The Copy Trading by Taurex App makes following and replicating successful trading strategies easier than ever. Perfect for traders of all levels, it allows you to improve your trading results and success rate by mirroring top-performing traders. Strategies are ranked by performance, making it easy to choose the right one to follow. Accessible on Android and iOS, the app lets you manage and monitor trades and track your progress anytime, anywhere, right from the ease of your phone. For signal providers, we offer the rewarding opportunity to share your strategies and earn more as your follower base grows. With a user-friendly interface, the Copy Trading by Taurex App saves you time and effort, ensuring a hassle-free experience as you dive into the world of copy trading by learning from the best in the Taurex community.
Education: The Taurex Cornerstone
In the world of trading, knowledge is your ultimate edge. That's what we focus on at Taurex. Our educational resources range from daily market analysis to interactive courses, engaging webinars, and tailored training sessions. It's all about giving you the tools to sharpen your trading skills.Tools & Resources at Taurex
Taurex integrates top-tier trading tools, tailored for simplifying complex market dynamics.
• Market Sentiment & Insights
Acuity's AI sharpens your market understanding, delivering vital news and sentiment analysis. Integrated with Trading Central's insights, this duo equips you with the analytics to navigate markets effectively, manage risks, and pinpoint opportunities.• Market Analysis
Acuity's AI-driven Economic Calendar enhances traders' ability to navigate global economic fluctuations. Swiset offers a comprehensive suite of tools, including performance analysis, personalised trading plans, and an integrated trading journal. Traders can also run funding simulations, receive real-time notifications via Telegram, and engage in competitions.Take Charge of Your Trading.
Visit Our Website! Our Account Types Partnership Opportunities Contact UsContact info
Suite 18, Third Floor, Vairam Building, Providence, Mahé, Seychelles and its physical address is Suite 3, Office 4, Third Floor, KB Emporium, Providence, Mahé, Seychelles., Mahé, Seychelles, Seychelles
- +44 (0) 20 3983 8250
- suppport@tradetaurex.com
- www.tradetaurex.com
Breach of guidelines
Reply from Taurex
Hi Muhamad,
Thanks for your kind words! We're happy to support every step of the way. 😊
Not good broker
Not good broker
Withdraw method is very poor
It took 10 hours and above for a simple withdrawal
So bad
May 28, 2025
Reply from Taurex
Hi David,
Thank you for sharing your feedback. Please note that, as clearly stated in our withdrawal policy, processing times can take up to 24–48 hours, depending on the selected payment method.
We always aim to complete requests as quickly as possible and appreciate your patience. If you need further assistance, feel free to contact us at support@tradetaurex.com or through Live Chat on our website or client area.
I have very low latency to trade…
I have very low latency to trade server(15ms) how can execution speed be 555ms? Pathetic slippage as well.
June 10, 2025
Reply from Taurex
Dear Evans,
Thank you so much for taking the time to share your feedback with us. Your insights are incredibly valuable to us and help us continuously improve our services to better meet your needs.
We sincerely apologize for any inconvenience caused by the latency issues you have been experiencing. Our team has thoroughly investigated and found that the network connection was not stable during that time. To assist in resolving this matter, we kindly suggest manually switching to a server that is closer to your location. Currently, our platform offers servers in London (LD), Frankfurt (FR), Shanghai (SH), and Hong Kong (HK).
Your satisfaction and smooth experience with our service is our top priority. Our support team has reached out to you via email to provide more detailed instructions on how to resolve the latency issue. We are confident that with your cooperation, we can find a solution that works best for you.
Thank you again for bringing this to our attention and for your cooperation in resolving the issue. We truly value your business and look forward to providing you with the best possible experience.
New Big Spread 300-400
June 6, 2025
Reply from Taurex
Hi Nasrul,
Thank you for your feedback. We understand your concern about the spread levels. Market conditions can affect spread fluctuations, and we’re continuously working to maintain a stable and competitive trading environment.
If you need clarification on account types or would like to explore options with tighter spreads, feel free to reach out to our team at support@tradetaurex.com or via Live Chat.
i dont get my withdraw money yet since…
i dont get my withdraw money yet since yesterday.poor service
June 5, 2025
Reply from Taurex
Hi Nur,
Thank you for your feedback, and we're sorry to hear about your concern. We’d like to confirm that your withdrawal was approved already.
Please note that while we process withdrawals promptly on our end, the final delivery time can vary slightly depending on the payment provider. Rest assured, we’re monitoring the process to ensure everything reaches you smoothly.
If you have any further questions or need assistance, feel free to reach out to us at support@tradetaurex.com. You can also connect with us through Live Chat on our website or client area. We're here to help!
Reliable and Beginner Friendly Broker with Fast Execution
Taurex offers a user friendly trading platform with fast execution and competitive spreads. The interface is intuitive, making it suitable for both beginners and experienced traders. Their customer support is responsive, and they provide a solid range of instruments for forex and commodities trading. Overall, a reliable and efficient broker for active traders.
June 5, 2025
Reply from Taurex
Hi Wang,
Thank you for the thoughtful review! We're glad to hear the platform’s speed, usability, and instrument range are serving you well. It’s great to support traders at all levels, and we’re proud to be part of your trading journey. 😊
Reply from Taurex
Hi Arawan,
Thanks for the great feedback! We’re glad you find the daily reports clear and useful. It’s what we aim for. 😊
Reply from Taurex
Hi Charoong,
Thanks for the kind words! We're glad our team was able to provide the support and clarity you needed. 😊
Straightforward, user friendly, very easy to use.
I believe this is by far one of the best platforms, particulary, the weaving of simplicity and comfortability. It also, allows tranactions through my country's loval networks, this is my best feature.
May 21, 2025
Reply from Taurex
Hi Lloyd,
Thank you for the kind words! We’re thrilled to hear the platform’s simplicity, comfort, and local payment access are making a difference for you. Your experience means a lot to us. 😊
The platform was good
May 19, 2025
Reply from Taurex
Hi Yusri,
Thanks for your feedback! We’re glad to hear you had a good experience with the platform. 😊
Take care of your money
They only want your money, they don't care about anything else, be very careful. Most of the people who work here are untrained and unskilled in the financial markets.
Finally, most of the positive reviews are written by themselves.
May 1, 2025
Unprompted review
Reply from Taurex
Thank you for taking the time to share your feedback, even though we’re sorry to hear about your experience.
We want to clarify that our team consists of trained professionals who are passionate about providing clients with responsible, transparent, and value-driven service.
We take your concerns seriously and continuously invest in staff training and client support to ensure a high standard of service across all touchpoints.
We also want to assure you that all reviews, positive or otherwise, reflect genuine client experiences. We encourage honest feedback as it helps us improve.
If you’d be open to it, we’d really appreciate the opportunity to understand more about what happened and see how we can make things right. Please reach out to us at support@tradetaurex.com
Good good broker
May 14, 2025
Reply from Taurex
Hi Supawat,
Thanks for the kind words! We're glad to have you with us. 😊
Reply from Taurex
Thanks, Sepha! Great to hear you're enjoying the trading experience with us. 😊
Reply from Taurex
Thank you for your feedback. At Taurex, we prioritize respecting our customers and ensuring that profits and withdrawals are processed instantly.
However, it’s important for customers to adhere to our terms and conditions. Actions may be taken if these terms or our regulatory requirements are violated.
We are confident that your case was handled appropriately and that you were informed accordingly. Thank you once again for your time and input.
Fast execution and user friendly
April 28, 2025
Reply from Taurex
Hi Farizulyatim,
Thank you for the great feedback! We're glad the platform’s speed and ease of use are serving you well. Always here to support your trading journey. 🚀
These must be paid reviews the good…
These must be paid reviews the good ones. My experience with taurex has been horrific. They lied and led me on with every question. They said I am the 1st person this has ever happened to. They are now uncontactable even though they have 24/5 support, which is another lie. I can't believe they lied to me so much. Every single thing they lied about to get me to join and deposit Bitcoin. I did everything they said and I can't trade or withdraw, after they have all my personal identification. My goodness, they lied and got me to deposit based on lies on their website. Their whole website is a lie, there are no truths on there when you join them. I have tried everything. These guys so far have been absolutely horrific, how could I be the 1st person that this has ever happened to, that's what they said and now will not answer any emails, live-chats about my deposited money. Wow these guys have been so horrible so far, lucky they have only stolen a little bit so far, but it is too much for me, I really needed that money. I really needed to trade with someone respectable and doesn't lie. Someone tell me where/who I can join please........ Obviously there is way more, here is there last response Conversation with Taurex
Started on April 1, 2025 at 04:43 AM Asia/Beirut time EEST (GMT+0300)
Sorry, for some reason it doesn't let me paste the full evidence here. If I can upload all the live-chats to show you I will. Thankyou These guys are proven criminals ,, their last update response is that they will refund my deposit, but nothing else, they just tried to get away with what they have done,, so they can get away with it, these guys are criminals, my goodness I contacted their regulatory authority, they haven't answered...... what is wrong with all these offshore brokers,,, can 1 just be reputable or good please.... Lucky I only gave this mob a little bit of money. No refund yet they only said it, and they have so far lied about every single thing, and that's about 24 things, every single thing, every single thing, the good reviews on this mob are obviously paid for. ***Update, no refund they don't have my bitcoin address and are uncontactable still. They stole all my money. What can I do, someone please help,,, **Update would you believe it. They will not let me withdraw, no refund, won't let me withdraw, and they are uncontactable,, I have tried everything, these evil people stole my money and so far have got away with it,,,, I am so angry they stole my money *****Update - I reported them to the Fsa they said they will investigate and take upto 3 months to resolve. What,,, I need my money back now, these guys really got me these evil people taurex. And for that matter, why are they still operating/scamming and have good reviews on here? That is very strange isn't it. ***ABSOLUTE SCAM - I checked some of the other bad reviews here, they seem to be the dsame sort of thing that happened to me, They have so far got All my peronsal Identification, and my money, however they don't have my bank details. But I saw below in other reviews, to get my money back I must give them my personal bank details, which means they have every single piece of my personal identification. I need my money back immediately but they also look like they are specificvally Identity theives and stealing the money is just a bonus for them. I will not give them my bank details, I will give them my Bitcoin address at Coinbase, they got me to sign up and deposit under false pretenses/lies, so they should refund and give me my money back the same way they stole it, I don't know how to get my identity back, they stole that and now they want bank details, what, these evil people really got me, I hope the Fsa is eral and holds these money thieves accountable, but there is not much hope is there, what else can I do, how do I get my money back from these evil people. I spent this time writing this because they really hurt me and are scammers and I am a good person, even though I might/probably not get the money back they stole from me, I hope yous read this and they don't steal your money. ***I checked this trustpilot website first before I joined taurex just to see, and the first few reviews were good, so I believed it,,, I was sooooooo wrong,, and now I am literally paying for it,,, these guys are so horrible, please help me get my money back from these proven thieves. Thankyou
April 2, 2025
Unprompted review
Reply from Taurex
Hi David,
Thank you for taking the time to leave a review on Trustpilot. We’re aware that you've previously shared your concerns with our support team, and we did our best to address them at the time.
While we regret that your experience did not meet your expectations, please note that our team made consistent efforts to provide timely support, offer suitable alternatives, and resolve the issue. Despite these efforts, we understand that we were unable to align on a resolution.
We have since taken internal steps to avoid similar situations in the future. As part of our commitment to maintaining high standards, we apply strict criteria in selecting and continuing relationships with our professional clientele.
We wish you the best in your trading journey.
Reply from Taurex
Hi Mohsin,
Thank you for sharing your experience. We’re glad to know our team made a positive impression, and we’ll keep working to take things from reasonable to remarkable!
Good company and nice spread someone…
Good company and nice spread someone refer me here but i am 100 % comfortable here
March 14, 2025
Reply from Taurex
Hi Bismal, we're really glad to hear you're feeling comfortable with us—and thanks for highlighting our spreads! Appreciate you being part of the Taurex community. 🙌
Reply from Taurex
Hi Lorenzo, thanks a lot for your kind words! We're glad to hear you're happy with the support and service. We'll keep pushing forward to deliver the best experience possible.🚀
Taurex giving knowledge and giving…
Taurex giving knowledge and giving access to their trading room.
and they care for your money is grateful.
February 11, 2025
Reply from Taurex
Hi Mehfooz, thanks for your feedback, If you ever need assistance, we’re here to help. Happy trading! 🚀
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