Great selection of products, helpful customer service, and prices are pretty decent. I've ordered from different vendors in the past where fresh produce arrived wilted or just unusable, but... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Great customer service. Package was well packed, however not handled with care by the delivery company resulting in cracked bottles. Contacted customer service and replacement send out the next mor... See more
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I purchased the wrong product and thought I’d left it too late to cancel. They couldn’t have been more helpful and responsive. No quibbles, no questions, no persuading me to buy something else instead... See more
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If I could score them higher I would. Goods arrived on time ( actually quicker than expected) they were exactly what I ordered, very well wrapped and used an excellent courier. In perfect condition. W... See more
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Company details
Written by the company
Tradewinds Oriental Shop is a family run business specialising in providing the finest food and drinks, furniture, and kitchenware from Asia. Established in 1984, we first commenced trading at our local market in Scunthorpe selling a small selection of basic Chinese cooking ingredients and a variety of Oriental Arts and Crafts. After 2 years there was sufficient demand to open a small shop on Mary Street, Scunthorpe. Demand soon dictated a move to larger premises and in 1991 we moved to our current premises on Cole Street, Scunthorpe. Tradewinds Oriental Shop has continued to grow and in 2008 we launched our online website offering consumers within the UK and Europe the opportunity to purchase our products at the click of a button. Demand for Asian food and drink has continued to grow in popularity over the years which have led to the expansion of our current shop and warehouse premises in recent years. We now stock over 5000 products from across Asia. Our inventory will continue to grow with new lines becoming available both online and in our shop on a weekly basis. We remain passionate and great effort goes into sourcing and finding the best authentic ingredients and providing these to all our customers within the UK and around the World.
Contact info
25-29 Cole Street, DN15 6QY, Scunthorpe, United Kingdom
- www.tradewindsorientalshop.co.uk
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 month
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Good prices and choice
Good prices and choice, good quality products. Fast delivery with everything well packaged.
November 5, 2025
Unprompted review
Reply from Tradewinds Oriental Shop
Thank you for your 5* review. We are delighted you have enjoyed your shopping experience with us.
The Spice ie Right
This is one of the best online chinese food market businesses ever , a great selection of food,curry pastes,spices ,sauces etc at low prices,cheap delivery and well boxed and wrapped merchandise,i would well recommend them and have been dealing with them a long time,they are always happy to help and have some great offers
November 11, 2025
Unprompted review
Reply from Tradewinds Oriental Shop
Thank you for your 5* review and very kind words. We are delighted that you are happy with our product range, prices and with the speed and care taken when processing your order. We really appreciate your loyal custom and that you would recommend us to others.
Pleasure to do business with
Very pleased with the service and shopping experience at Tradewinds , a very good example of how a successful business should be.
Many thanks
November 20, 2025
Unprompted review
Reply from Tradewinds Oriental Shop
Thank you for your 5* review and very kind words. We are delighted you have enjoyed your shopping experience with us.
Always 5 star,good price and order…
Always 5 star,good price and order always on time👍
November 1, 2025
Unprompted review
Reply from Tradewinds Oriental Shop
Thank you for your 5* review. We are delighted that you are happy with the service we provide.
Always excellent value and great …
Always excellent value and great service
November 20, 2025
Unprompted review
Reply from Tradewinds Oriental Shop
Thank you for your 5* review. We are delighted you have enjoyed your shopping experiences with us.
All items in stock and good delivery.
November 13, 2025
Unprompted review
Reply from Tradewinds Oriental Shop
Thank you for your 5* review. We are delighted you have enjoyed shopping with us.
Curry powder from the best dealersTrade winds provide a fantastic…
Trade winds provide a fantastic service, delivery times are really quick.
I’ve used them every time I need to replace my stock of Maykway curry powder and have never been disappointed with the service they provide. Fully recommend
October 23, 2025
Unprompted review
Reply from Tradewinds Oriental Shop
Thank you for your 5* review and loyal custom. We are delighted that you can stock up on your favourite Maykway with Tradewinds and that you have enjoyed many great shopping experiences with us.
Excellenty service
Excellenty service, very competitively priced goods sent immediately, thanks!
November 14, 2025
Unprompted review
Reply from Tradewinds Oriental Shop
Thank you for your 5* review. We are delighted that you are pleased with the service we provide.
I normally like Tradewinds but...
I would like to start by saying that I normally have a really good service from Tradewinds; however, I'm really disappointed with how an issue with my last delivery was handled.
Basically, a large bottle of sweet soy had completely smashed inside the box it was delivered in and had leaked a sticky mess onto my hallway carpet (but I managed to clean it up with no permanent marks). I reported the damaged item straight away and asked for a replacement. They provided a refund fairly quickly. My issue is that I specifically asked them to post a replacement, but they only offered a refund and I will now have to pay postage again should I order the replacement myself. I don't think this is right, they should have posted a replacement at their own expense. For this reason, I'll probably shop elsewhere from now on.
November 7, 2025
Unprompted review
Reply from Tradewinds Oriental Shop
Hi,
Thank you for taking the time to provide the feedback on our service. Fortunately we don’t have too many items which get damaged in transit but can occur from time to time. We have spoke with the customer care team it appears there was a misunderstanding and a refund on the damaged item was processed in error. Sorry for the inconvenience caused. We value your support and hope the experience doesn’t put you off from using us in the future
Kind Regards,
Tradewinds Oriental
My daughter is obsessed with Ramune
My daughter is obsessed with Ramune. It's quite difficult to get hold. Trade Winds have a great variety of Ramune. Ordering was simply and delivery was excellent. Highly recommend, great customer service.
October 6, 2025
Unprompted review
Reply from Tradewinds Oriental Shop
Thank you for your 5* review. We are delighted that your daughter is enjoying our Ramune range, and that you are happy with the service we provide.
Order several time
Order several time, and arrived within few days. Highly recommend.
November 20, 2025
Unprompted review
Reply from Tradewinds Oriental Shop
Thank you for your 5* review and repeat custom. We are very pleased to hear that you have had some great shopping experiences with us and would recommend Tradewinds to others.
Fast and great choice
Fast, efficient and great choice with all the stuff I can’t get anywhere else and at prices better than anywhere else.
Thanks. Tradewinds would be perfect if it could only find a way of sourcing Wing Yip’s Singapore noodle paste again.🤗
November 12, 2025
Unprompted review
Reply from Tradewinds Oriental Shop
Thank you for your 5* review and kind words. We are delighted you are enjoying your shopping experiences with us, and we will absolutely keep in mind regarding the Singapore noodle paste. Always happy to hear what our customers are looking for.
Quick despatch and delivery time for my…
Quick despatch and delivery time for my location. Everything always well packed and the prices are good too. Highly recommend
November 13, 2025
Unprompted review
Reply from Tradewinds Oriental Shop
Thank you for your 5* review. We are delighted that you are happy with the service we provide and with the care taken when processing and packaging your order.
I love this shop
I love this shop. I don't live near any oriental supermarkets and was so glad to find this shop! Great selection of spices, sauces and other ingredients. My favourite part of my order is choosing some unknown snacks - they're rarely disappointing! Delivery is great, goods packaged really well.
October 29, 2025
Unprompted review
Reply from Tradewinds Oriental Shop
Thank you for your 5* review and very kind words. We are delighted you have enjoyed many great shopping experiences with us. We bring in new products weekly so keep an eye on new snacks to try!
Great prices good range
As always the prices are great, the range is good and the service is excellent. One item was missed off the delivery but we all make mistakes and there was an immediate refund. The only thing stopping me from always using Tradewinds is that they do not currently stock Kim Ve Wong soy sauce;-)
November 13, 2025
Unprompted review
Reply from Tradewinds Oriental Shop
Thank you for your 5* review. We are delighted that you have enjoyed many great shopping experiences with us and that when a rare issue has occurred you have been well looked after by our customer service team. We are always happy to hear what our customers would like us to stock so thank you for your recommendation.
Have used Tradewinds several times
Have used Tradewinds several times - large variety of products and prompt delivery
November 19, 2025
Unprompted review
Reply from Tradewinds Oriental Shop
Thank you for your 5* review and repeat custom, it is very much appreciated. We are very pleased to hear that you are enjoying our ever-expanding product range.
Excellent service from order to…
Excellent service from order to delivery.I've used this company a number of times without any problems.
November 15, 2025
Unprompted review
Reply from Tradewinds Oriental Shop
Thank you for your 5* review and repeat custom. We are delighted you have enjoyed many great shopping experiences with us.
Problem with delivery but sorted…
Problem with delivery but sorted excellently. Thanks
November 17, 2025
Unprompted review
Reply from Tradewinds Oriental Shop
Thank you for your 5* review. We are very pleased to hear that the delivery issue that you faced was dealt with quickly and professionally by our customer service team.
Reply from Tradewinds Oriental Shop
Thank you for your 5* review. We are very pleased to hear you have enjoyed your shopping experience with us.
Always good quality at a fair price.
Always good quality at a fair price.
Reasonable delivery costs. Buy more get lower delivery prices.
Fast delivery. Good selection of Asian and oriental foods.
Always well packed.
10/10.
We use this company a lot.
November 3, 2025
Unprompted review
Reply from Tradewinds Oriental Shop
Thank you for your 5* review and loyal custom. We are delighted you have enjoyed many great shopping experiences with us.
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