Tradewinds Oriental Shop Reviews 

1,236
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 239 reviews, reviewers overwhelmingly had a great experience with this company, highlighting the exceptional service and reliable ordering process. Customers frequently praise the wide selection of oriental food, very fresh vegetables, and competitive prices that make shopping affordable and satisfying. Orders typically arrive very quickly, and items are carefully and securely packed to ensure they remain safe and intact. Some reviewers were not happy with occasional delivery problems, noting that packages were mishandled resulting in damaged or broken items. A few other people also felt that shipping costs for frozen goods can be quite expensive, which adds extra expense to their purchases.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting a comprehensive range of... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting quick shipping times and... See more

Order

Clients share positive opinions on order, highlighting smooth online purchasing, quick delivery times, and... See more

Price

Users describe positive interactions with price, frequently highlighting a great selection of goods offered... See more

Service

Reviewers highlight positive aspects of service, praising the easy ordering process, parcel tracking, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great selection of products, helpful customer service, and prices are pretty decent. I've ordered from different vendors in the past where fresh produce arrived wilted or just unusable, but... See more

Company replied

Rated 5 out of 5 stars

Great customer service. Package was well packed, however not handled with care by the delivery company resulting in cracked bottles. Contacted customer service and replacement send out the next mor... See more

Company replied

Rated 5 out of 5 stars

I purchased the wrong product and thought I’d left it too late to cancel. They couldn’t have been more helpful and responsive. No quibbles, no questions, no persuading me to buy something else instead... See more

Company replied

Rated 5 out of 5 stars

If I could score them higher I would. Goods arrived on time ( actually quicker than expected) they were exactly what I ordered, very well wrapped and used an excellent courier. In perfect condition. W... See more

Company replied


Company details

  1. Asian Grocery Store

Written by the company

Tradewinds Oriental Shop is a family run business specialising in providing the finest food and drinks, furniture, and kitchenware from Asia. Established in 1984, we first commenced trading at our local market in Scunthorpe selling a small selection of basic Chinese cooking ingredients and a variety of Oriental Arts and Crafts. After 2 years there was sufficient demand to open a small shop on Mary Street, Scunthorpe. Demand soon dictated a move to larger premises and in 1991 we moved to our current premises on Cole Street, Scunthorpe. Tradewinds Oriental Shop has continued to grow and in 2008 we launched our online website offering consumers within the UK and Europe the opportunity to purchase our products at the click of a button. Demand for Asian food and drink has continued to grow in popularity over the years which have led to the expansion of our current shop and warehouse premises in recent years. We now stock over 5000 products from across Asia. Our inventory will continue to grow with new lines becoming available both online and in our shop on a weekly basis. We remain passionate and great effort goes into sourcing and finding the best authentic ingredients and providing these to all our customers within the UK and around the World.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(1,236)

221 reviews in the last 12 months

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Rated 5 out of 5 stars

Interesting foods

Ingredients that are hard to find elsewhere and at really competitive prices. Delivery was quick and everything was well packed. Really interesting website to browse for ideas too.

February 9, 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review. We are delighted that you are enjoying browsing our website for inspirations, and that you have enjoyed a pleasant shopping experience with us.

Rated 5 out of 5 stars

I had an exceptional customer service…

I had an exceptional customer service where every customer is valued and every inquiry is important all accompanied by a convenient and fast delivery service.

February 10, 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review and kind words. We are delighted you were well taken care of by our customer service team, and that you are happy with the service we provide.

Rated 5 out of 5 stars

Great prices and a good choice of…

Great prices and a good choice of products. Shipping took longer than anticipated but worth the wait

February 17, 2026
Unprompted review
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Reply from Tradewinds Oriental Shop

Thank you for your 5* review. We are delighted you are happy with our product range and pricing. We are glad you enjoyed your order upon arrival.

Rated 5 out of 5 stars

Good quality and well priced

Good quality and well priced vegan friendly foods. Well packaged, although you have to order a fair amount to make up for frozen surcharges.

January 24, 2026
Unprompted review
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Reply from Tradewinds Oriental Shop

Thank you for your 5* review. We are delighted you are enjoying some of the vegan products we have to offer. We appreciate the comments on delivery costs and do all we can to keep these as low as we can whilst retaining a strong delivery service. We hope that with low prices on our products that you still consider us as good value.

Rated 5 out of 5 stars

Best online Asian grocery store in the world

I’ve been ordering my Asian groceries from Tradewinds for a few years now. They always have the products I want, at the best prices. I mostly like to shop in person but Tradewinds makes it so easy, as their website is fab, prices are great, delivery service is always fast. And they always package everything so carefully, it takes me half an hour to unwrap everything! Great care taken and I wouldn’t order anywhere else.

January 15, 2026
Unprompted review
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Reply from Tradewinds Oriental Shop

Thank you for your 5* review and very loyal custom, we really appreciate it. We are delighted you have enjoyed many great shopping experiences with us over the years, in store and online.

Rated 4 out of 5 stars

Everything is very well packed

Everything is very well packed, nothing moves around in the box and orders arrive quickly. Only problem on last order 2 tins of creamed corn were so dented I had to use them immediately. They were packed already dented at origin so I will report immediately next time. I cannot store dented cans in my pantry.

February 6, 2026
Unprompted review
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Reply from Tradewinds Oriental Shop

Thank you for your positive review. We are very pleased to hear that your delivery arrived well packed. We appreciate that comments and apologise if two of the tins arrived with dents. Please do not hesitate to email us if you have issue with a product. Thank you.

Rated 5 out of 5 stars

Long time loyal customer.

I've been a customer since 2010, I think. I'm just a family customer. Tradewinds prices are really good and customer service is excellent. 5 stars 🌟

January 31, 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review and loyal custom, we really appreciate it. We are delighted you have enjoyed shopping with us over the years and hope you enjoy shopping with us for many more!

Rated 5 out of 5 stars

Good customer service.

After placing order, I received confirmation straight away. I was kept informed of the delivery details and progress.

February 2, 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review. We are delighted that you are happy with the service that we provide.

Rated 5 out of 5 stars

Treats

The service was great very easy to order and my treats came in on time good job tradewinds I will certainly be using again 😀

January 16, 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review. We are delighted you have had a great shopping experience with us, and hope you enjoyed your treats.

Rated 5 out of 5 stars

Great service...Will definitely…

Great service...Will definitely continue to use
My only comment is that you don't seem to be able to track your order.

February 12, 2026
Unprompted review
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Reply from Tradewinds Oriental Shop

Thank you for your 5* review. We are delighted you had a great shopping experience with us. Tracking is available for all the couriers we use so if you are having issues with accessing a tracking number please email us and we will assist you with that.

Rated 5 out of 5 stars

Brilliant, as always!

See the title of this review, says it all!

Superb company.

February 10, 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review and very kind words. We are delighted you enjoy shopping with us.

Rated 5 out of 5 stars

Trusted seller

Good choice, quick delivery and well packaged.

February 13, 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review. We are delighted you are happy with the care taken when processing and packing your order.

Rated 5 out of 5 stars

I have been ordering from here for a…

I have been ordering from here for a few years now.
Always great service and first class goods.

February 16, 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review and loyal custom, we really appreciate it. We are delighted you have enjoyed many great shopping experiences with us.

Rated 5 out of 5 stars

Excellent service

Excellent store good prices easy ordering and fast delivery

February 16, 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review. We are delighted you have had a great shopping experience with us.

Rated 5 out of 5 stars

My first port of call for oriental

My first port of call for oriental, asian items ...always good sell by dates and well packed ...thank you x

January 29, 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review and repeat custom. We are very pleased to hear you have had many great shopping experiences with us.

Rated 5 out of 5 stars

Great Service

Great Service. Quick Delivery. Stock everything you need for oriental cooking

February 15, 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review. We are delighted you enjoyed your shopping experience with us.

Rated 5 out of 5 stars

Very good I got everything I ordered…

Very good I got everything I ordered and it was all packaged fairly well only issue was the bag of flour was broken probably a bit of rough handling by the courier YODEL but no biggie

February 9, 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review. We are delighted you enjoyed shopping with us.

Rated 5 out of 5 stars

Huge array of options, speedy delivery

Huge array of options, speedy delivery. As I had frozen items the postage was quite a bit pricey (£12) but everything arrived within 48 hours incredibly well packed and secure.

February 11, 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review, we are delighted you are happy with the care taken when packing your order and that it was delivered to you in good time.

Rated 5 out of 5 stars

Love this place

January 25, 2026
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review and kind words. We are very pleased to hear you enjoy shopping with us.

Rated 5 out of 5 stars

Great service

Great service, fresh produce and good prices. Tradewinds stock everything you need for oriental cooking.

February 6, 2026
Unprompted review
Tradewinds Oriental Shop logo

Reply from Tradewinds Oriental Shop

Thank you for your 5* review. We are delighted you have enjoyed your shopping experience with us.

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