Anna in Kingston is brilliant. It seems there is no where she doesn’t personally know - she’s knowledgeable, adaptable, quick to find out information to enrich our trip and invests time with us to... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A professional service from the beginning. Initially helped by Bea at the Kensington branch who was helpful and professional. When we had our flights cancelled due to the situation in the Middle Eas... See more
Company replied
Tom was very helpful in planning our Travel Itinerary it was easier to book in store and discuss with someone face to face who has been to Sri Lanka a much nicer experience than trying to book a h... See more
Company replied
Nicole in the Cork office gave create customer care. I always felt that she was planning to maximise our holiday experience while also paying careful attention to managing the budget; often a challeng... See more
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Company details
- Travel Agency
- Cruise Agency
- Cultural Tours Provider
- Flights Search Site
- Hotel
- Tour Operator
- Travel Insurance Company
Written by the company
-
The Travel Experts
Written by the company
- Local to You
- With 47 high street Travel Centres, visit trailfinders.com/contact to find a Trailfinders local to you.
- Independent Trusted Travel Advice
- We offer wholly impartial advice alongside an extensive range of hand-picked quality product, including flights, accommodation, cruising, rail travel, vehicle hire, touring and much more.
- Unrivalled Care & Protection
- ATOL licenced, IATA accredited, ATOL approved Trust Account.
- Peace of Mind Policy
- TF offers unrivalled protection with our industry-leading policy should FCDO advice change.
- We Give Back to the Community
- We've donated over £92.5 million to charity to date.
- No Surcharges or Hidden Extras with Time to Decide
- With TF the price you see is the price you pay TF can also provisionally hold your travel plans.
- First-hand, Expert Advice
- Our team are on hand 365/24/7.
Contact info
42 Earls Court Road, W8 6FT, London, United Kingdom
- 0207 368 1489
- www.trailfinders.com
5.0
Excellent
67K reviews
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Our contact with your team was…
Our contact with your team was excellent from the beginning onwards. We were delighted with everything that was organised for us.
February 20, 2026
Reply from Trailfinders
Dear Alison
Thank you very much for your kind review. As a company we are always looking to exceed the expectations of our clients and we’re delighted this has been your experience.
Best wishes
Trailfinders
Reply from Trailfinders
Dear Doreen
Thank you very much for your kind review. As a company we are always looking to exceed the expectations of our clients and we’re delighted this has been your experience.
Best wishes
Trailfinders
Holiday booking via Trailfinders…
Connor was so helpful and Informative he made the experience of organising our holiday as streamlined and easy as possible for us . He offered advice on the areas we wished to visit and helped book experiences to visit. Would highly recommend booking through Trailfinders and Connor.
June 26, 2026
Reply from Trailfinders
Dear Jayne
Thank you very much for taking the time to let us know how helpful your travel consultant has been in assisting you with your trip. We will be sure to pass on your kind compliments to both your consultant and their manager.
Best wishes
Trailfinders
Trusted and Friendly
Very friendly. Very helpful and clear on the options and final itinerary.
June 26, 2026
Reply from Trailfinders
Dear Stephen
Thank you for your kind comments and we look forward to assisting you further
Best wishes
Trailfinders
Chris is incredibly knowledgeable with…
Chris is incredibly knowledgeable with personal insights on hotels, activities that helped immensely.
He understood our diverse thoughts from budget to 5* depending on duration , activity and point in the overall holiday.
Patient 😊
June 26, 2026
Reply from Trailfinders
Dear Stephen
Thank you very much for taking the time to let us know how helpful your travel consultant has been in assisting you with your trip. We’re delighted they were able to draw upon their training and personal experience to make suggestions and create the perfect trip. We will be sure to pass on your kind compliments to both your consultant and their manager.
Best wishes
Trailfinders
Excellent service from Daniel Palath…
Excellent service from Daniel Palath who gave sound advice and delivered the holiday schedule we required.
June 24, 2026
Reply from Trailfinders
Dear Maureen
Thank you for taking the time to let us know just how impressed you have been with our service. We will be sure to pass on your compliments.
Best wishes
Trailfinders
Reply from Trailfinders
Dear Ruth
Thank you for your kind comments and we look forward to assisting you further
Best wishes
Trailfinders
Excellent advice and service.
Excellent advice and service from Glenn at the Chester branch.
Trailfinders always have a package and plan that meets our needs - hopefully this next holiday will be as good as the last one!
June 26, 2026
Reply from Trailfinders
Dear Terry
Thank you very much for your kind review. As a company we are always looking to exceed the expectations of our clients and we’re delighted this has been your experience.
Best wishes
Trailfinders
Nicole in the Cork office gave create…
Nicole in the Cork office gave create customer care. I always felt that she was planning to maximise our holiday experience while also paying careful attention to managing the budget; often a challenging trade-off. Curating the flights to suit our needs was the tricky piece. Nicole came up with options and allowed us space to make the right choice. We never felt rushed. I have no hesitation in recommending Trailfinders.
June 26, 2026
Reply from Trailfinders
Dear David
Thank you very much for taking the time to let us know how helpful your travel consultant has been in assisting you with your trip. We’re delighted they were able to draw upon their training and personal experience to make suggestions and create the perfect trip. We will be sure to pass on your kind compliments to both your consultant and their manager.
Best wishes
Trailfinders
Very helpful and knowledgeable rep
Very helpful and knowledgeable rep, went through the entire package in great detail and assured all my requirements were met.
June 26, 2026
Reply from Trailfinders
Dear Colin
Thank you very much for your kind review. As a company we are always looking to exceed the expectations of our clients and we’re delighted this has been your experience.
Best wishes
Trailfinders
Reply from Trailfinders
Dear Shane
Thank you for your kind comment and we look forward to assisting you further
Best wishes
Trailfinders
Laura listened to our big holiday…
Laura listened to our big holiday retirement dreams that we have been planning for a long time. The package she arranged is perfect for us and Laura has been exceptionally helpful
June 26, 2026
Reply from Trailfinders
Dear Julie
Thank you very much for taking the time to let us know how helpful your travel consultant has been in assisting you with your trip. We’re delighted they were able to draw upon their training and personal experience to make suggestions and create the perfect trip. We will be sure to pass on your kind compliments to both your consultant and their manager.
Best wishes
Trailfinders
Just booked our honeymoon with Tommy at…
Just booked our honeymoon with Tommy at trailfinders York and we are over the moon- thank you so much Tommy you made it so easy and we really feel like we’ve got a fantastic package
June 25, 2026
Unprompted review
Reply from Trailfinders
Dear Molly
Thank you very much for your kind review, and we’re delighted to hear your experience of booking your honeymoon was all it should be. It's important, when it's a once in a lifetime holiday, to ensure everything is as you want it to be, and it's encouraging to hear that your travel consultant took on board all of your concerns and questions and has come up with the perfect trip for you both. We will be sure to pass on your compliments to both your consultant and their manager.
Best wishes
Trailfinders
Lidia was Very Professional as I would…
Lidia was Very Professional as I would expect from a Trail finders representative.
June 25, 2026
Reply from Trailfinders
Dear Customer
Thank you for your kind comments and we look forward to assisting you further
Best wishes
Trailfinders
Sam was a very helpful young man…
Sam was a very helpful young man friendly and chatty. Very easy to book and all my questions were answered in a timely manner.
I would recommend this company for there outstanding customer service
June 26, 2026
Reply from Trailfinders
Dear Clare
Thank you for taking the time to let us know just how impressed you have been with our service. We will be sure to pass on your compliments.
Best wishes
Trailfinders
The team booking our family trip to…
The team booking our family trip to Thailand could not have been more helpful going through lots of options with great advice and getting a great deal. Highly reommend!
June 26, 2026
Unprompted review
Reply from Trailfinders
Dear David
Thank you very much for your kind review. As a company we are always looking to exceed the expectations of our clients and we’re delighted this has been your experience.
Best wishes
Trailfinders
Edd Kealy was as wonderful as always
Edd Kealy was as wonderful as always. With his help and advice I am booked on a 3 week trip with G Adventures to Peru next May.
June 26, 2026
Reply from Trailfinders
Dear Rosie
Thank you very much for your kind review. As a company we are always looking to exceed the expectations of our clients and we’re delighted this has been your experience.
Best wishes
Trailfinders
Great customer care
As always the professionalism and care from TF was exceptional. Ollie was most kind and exemplified the best in customer service.
June 26, 2026
Reply from Trailfinders
Dear Chas
Thank you very much for your kind review. As a company we are always looking to exceed the expectations of our clients and we’re delighted this has been your experience.
Best wishes
Trailfinders
great service…
Daniel was very knowlegeble and patiently helped us to finalise our itenery.
June 26, 2026
Reply from Trailfinders
Dear George
Thank you for your kind comments and we look forward to assisting you further
Best wishes
Trailfinders
Chris was knowledgeable
Chris was knowledgeable, friendly and highly efficient. He listened carefully to our thoughts and preferences, and was able to generate a holiday itinerary that we were very happy with. Any questions we had were dealt with promptly. As with our previous experiences with Trailfinders, the process was very slick and the quality of service was excellent.
June 26, 2026
Reply from Trailfinders
Dear Richard
Thank you very much for taking the time to let us know how helpful your travel consultant has been in assisting you with your trip. We’re delighted they were able to draw upon their training and personal experience to make suggestions and create the perfect trip. We will be sure to pass on your kind compliments to both your consultant and their manager.
Best wishes
Trailfinders
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