trainlocksmiths.co.uk Reviews 63

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge and expertise, highlighting their ability to make complex topics easy to understand. People frequently mention the high quality of the training provided, noting that the courses are well-structured and offer a perfect blend of theory and hands-on work. Many consumers feel confident and well-prepared to enter the industry after completing their courses. Reviewers also appreciate the excellent service, describing the team as friendly, supportive, and always willing to go the extra mile. The overall user experience is frequently highlighted as enjoyable and effective, with many people recommending the company for its professional and welcoming environment.

What people talk about most

Staff

Clients share positive opinions on staff. Customers consistently praise the tutors and instructors for their... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the knowledgeable, patient,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the auto locksmith courses,... See more

Quality

Customers consistently note positive experiences with quality. Reviewers describe the training as fantastic,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have done many courses over the years,but none of them is like Train Locksmiths.Martin is like an Encyclopaedia,he knows everything ,he paid attention to detail,it doesn’t matter if the course is l... See more

Rated 5 out of 5 stars

I attended the Level 3 diploma in Automotive Locksmith & Vehicle Security and I can honestly say the best training you could ask for. Martin, John and Marcs knowledge of the industry is mind blowing.... See more

Rated 5 out of 5 stars

Just finished the auto locksmith course with Martin, and wow — what a brilliant experience! Martin made the learning process enjoyable and easy to follow. He's patient, helpful, and clearly knows... See more

Rated 5 out of 5 stars

I have recently attended the Auto locksmith Level 3 course. Highly recommended, very knowledgeable, friendly team. They provide support for when you’re out on your own and assist in anyway they can. I... See more


Company details

  1. Locksmith
  2. Emergency Locksmith Service
  3. Training Centre

Written by the company

Train Locksmiths has three branches of the business; The Training Centre, Retail Store and Locksmith Services. By offering the only official locksmith training courses available, our qualifications are recognised and regulated by national awarding bodies and Ofqual. The business provides a variety of services such as; lock replacement, gaining entry, key cutting, car remotes programmed and much more. Our retail store has all the latest equipment to help with any key or lock related services.


Contact info

4.8

Excellent

TrustScore 5 out of 5

63 reviews

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Rated 1 out of 5 stars

VERY RUDE RESPONSE WHEN ASKING FOR INFO

I was asking for info on price and location. Martins response was fairly helpful up until he found out I was no where near Manchester. Then his response was that I wanted the college brought to myself. The thing is, I would have considered travelling and staying in Manchester for the 5 day course.
But I would not give this person any of my money.

February 9, 2025
Unprompted review
trainlocksmiths.co.uk logo

Reply from trainlocksmiths.co.uk

Hi Paul,

Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration. Our aim is to always provide helpful and clear communication, and it’s unfortunate that we couldn’t meet your expectations on this occasion. We do appreciate your interest in our course and the effort you were willing to put into traveling to Manchester. We’ll certainly take your comments on board to ensure our responses are more considerate of all potential clients, regardless of location.

If you have any further questions or would like to discuss your situation in more detail, please feel free to reach out.

Best regards,
The Train Locksmiths Ltd Team

Rated 5 out of 5 stars

5 starts

I have given 5 starts because when I came to the shop I did not know much about what I was looking for . they went out of there way to help me . even when I went away they where more then happy to help me over the phone . I would go back to them in a heart beat as they don't over sell and give you facts not a hard sell .

August 5, 2022
Unprompted review

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