Trait Tech Reviews 11

Okay customer service, wasn’t the most impressed

I ordered and paid, and received an order confirmation mail shortly after. I received the cover, but it didn't fit. I've e-mailed them several times and sent many messages via offline chat option, but I never got any response. I have opened a case via PayPal, and will hopefully at least get a refund.

Good service and quality, I missed 2 cases in my package but they send it afterwards. Good company!

Goede service en goede kwaliteit, ik miste 2 hoesjes, maar die hebben ze nog nageleverd. netjes

I always buy things in this site and have an excellent treatment!
They are fair, honest and professionals.
The products have a great cost-benefit.
I recommend it for everyone.

I recently ordered a phone case for my Samsung Galaxy 4S mini. The case took 4 weeks to arrive by which time I had to get an alternate. When it finally arrived, it didn't fit! I immediately contacted customer service with a photo clearly showing that there was a problem. After a couple of days of no response, I wrote back again. This time there was a response but with a request I now send a video to show them the issue!!! I have never heard of anything so ridiculous from a customer service department, especially over a cheap phone case. I have thrown away the case and will never be doing business with TraitTech again.

I had ordered 10 PS3 Controllers from them and received them brand new in packaging. As i opened the first one it was problematic, as the second one was as the third one was, i dare not open anymore. I would NEVER recommend them. STAY FAR AWAY from this company and save your self the headache.

Goods arrived damaged and accessories missing. Goods were 40USD. Would not send new goods and offered 4USD refund. It cost me more than that to buy the bits that were missing. They are not interested in discussing further.

my advice DO NOT USE

a friend recommend trait tech to me one year ago,and now i have became a loyal client to them .and i never think about change supplier for their high efficient work!

Thanks for Catherine for answering my questions patiently. And the fast speeding of shipping is surprised me. I wanna make a good cooperation for a long time with you.

I'm doing bussiness for more than one year with them, very good service, only a few times I lost some items, but they sent me again:)

I orderede a special carphone holder for my samsung galaxy S, but received a universal carphone holder..
They said that I would get the correct one on my next order... I dont dear to try order from them again..